November Theme Of The Month: Black Friday!

Category: Family & Kids

Some Customers Are A Pet Hate

| PA, USA | Books & Reading, Crazy Requests, Family & Kids, Pets & Animals

Caller: “Hi, I’m looking for a specific book to help my children deal with the death of a pet.”

Me: All right. Can you give me the title or author?

Caller: “Oh, I don’t remember it. But I’ve purchased copies from your store before. I know you have it!”

(I search for at least fifteen minutes; using every variant on the phrase ‘death of a pet’ I can think of. The customer alternates between telling me about her poor sick dog, insisting that she’s purchased it here before, and that I really should know about it. Finally, I find the book she wants.)

Customer: “Thank you! That wasn’t all that hard, now, was it?”

Me: “All right, ma’am. I’m afraid we do not have this book in the store right now. I’ll happily order you a copy—”

Customer: “When will it get here?”

Me: “Three to five business days.”

Customer: “But she’s being put down tomorrow! I was counting on you!”

Me: “Ma’am, I’m very sorry, but this is the best I can do, unless you want to order the book from our website yourself and pay extra for overnight shipping.”

Customer: “… You know what? Never mind. I’ll just tell the kids she went to live on a farm, and tell them the truth in a few years.” *click*

Hashtag STFU

| Canada | Family & Kids, Technology

(I’m scooping ice cream when four girls approach, probably in their early teens. One girl doesn’t look up from her cellphone the entire time.)

Girl #1: “Like, O-M-G. We should totes get ice cream.”

Girl #2: “We should! Hashtag delicious!”

(At this point I sort of do a double take as I have never heard anyone use ‘O-M-G’ and ‘hashtag’ in an actual sentence. )

Girl #3: “Totes hashtag guilty pleasure. Hashtag favourite food.”

Girl #1: “O-M-G . What flavors should we get? Hashtag decisions!”

Girl #3: “Hashtag double scoops. Hashtag muffin top! Let’s each get two scoops! We’re soooo bad!”

(They proceeded to get their ice cream and then I witnessed them all smooshed together outside the store taking selfies with their ice cream cones, all while making a duck face. I needed to take a break after that to regather my faith in humanity.)

Generation ZZZ

| Caledonia, NY, USA | Family & Kids

(I’m a lead cashier and I notice a teenage boy walking up and down the aisles, so I approach him.)

Me: “Can I help you find anything?”

Customer: “No. I’m just bored so I’m gonna look around in here for a while, because I have nothing else to do.”

(What a generation…)

It’s Time To End The Shift On A High

| Huntsville, AL, USA | Awesome Customers, Bizarre, Family & Kids

(I’m just finishing up a call with a pleasant customer, my last call for the day. Because of mandatory overtime, I’ve been at work for almost 12 hours straight and can’t wait to leave.)

Me: “Is there anything else I can help you with, sir?”

Customer: “Hang on. My daughter wants to ask you a question.”

Me: “Okay.”

(I hear the customer hand the phone to his daughter. She sounds very young: probably three or four.)

Girl: “Hi!”

Me: “Hi, there! How are you?”

Girl: “Good. Hey, do you know what time it is?”

Me: *playing along* “No, sweetie. What time is it?”

Girl: “It’s peanut butter jelly time! Peanut butter jelly time! Peanut butter jelly! Peanut butter jelly! Peanut butter jelly and a baseball bat!”

Customer: “Sorry about that. She just HAS to sing it every time I’m on the phone.”

Me: *laughing really hard* “It’s perfectly fine, sir. I can’t think of a better way to end my shift!”

Anti-Bigotry Bigotry

| Myrtle Beach, SC, USA | Bigotry, Family & Kids

(I am a male host at my father’s restaurant. My very flamboyant boyfriend has come to pick me up at the end of my shift.  I need to seat the customers first, so I asked him to step out of line.)

Customer: “How dare you!”

Me: “Excuse me?”

Customer: “That boy wants to eat in this restaurant, and you’re refusing him service because he’s gay?! Let me speak to your boss!”

(I go and fetch my dad, who’s having a hard time keeping the smile off his face.)

Dad: “What seems to be the problem?”

Customer: “That host is a homophobe! He asked that gay boy to move so he could seat the rest of us! I demand that you fire him!”

Dad: “First of all, that’s my son, and—”

Customer: “I guess you’re homophobic, too, then.  Huh? Did you teach him that homosexuality is wrong and disgusting?”

(She continues shouting abuse for a few minutes. My dad patiently waits until she was done talking.)

Dad: “Second of all, the gay boy he supposedly refused service to is his boyfriend, who is here to pick my son up for their date.”

Customer: “Oh, uh…”

(She politely apologized to all three of us, and told my boyfriend and me to have fun on our date. Moral of the story: Don’t assume that everything you see is a hate crime!)