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    Category: Family & Kids

    Checks Are Out At The Checkout

    | Portland, OR, USA | At The Checkout, Family & Kids, Money, Top

    (I am a cashier at a big grocery store. I have a customer in with her daughter in her mid-teens. The customer writes a check, but because of a store policy, a manager has to override an error that will pop up if the customer does not have at least $700 of checks in the system. My manager is at the check stand right next to me helping a customer, and knows that I need her assistance.)

    Customer: “I can’t believe this is happening again! This happened last time!”

    Me: “I’m sorry. Our system is just very particular. You must write a certain amount of checks or spend a certain amount of money every month in order for it to not need an ID and a manager override. I know it is a pain, and I’m sorry.”

    Customer: “Well this is just f****** ridiculous. I don’t think I’m going to shop here anymore.”

    Me: “Again, I’m sorry that we have to do this. My manager will be here in just a second; she just needs to finish helping another customer.”

    Customer: “And this is just so stupid because I’ve written checks here before!”

    Me: “I understand. Our system is just very picky when it comes to checks and—”

    (At this point the customer begins to dramatically flip through her checkbook, and shoves it in my face so I can see all of the entries.)

    Customer: “SEE?!”

    Me: “Again, I understand, but the system says you only have $300 in the system, and it needs at least $750. I know it is a bit ridiculous, but in the end it is for the company’s and your safety, and there isn’t really anything I can do about it.”

    Customer: “I know it’s not your fault, but—”

    (To my surprise, the customer’s daughter suddenly speaks up in my defense.)

    Customer’s Daughter: “Then why are you being such a b**** to her, mom? You are so embarrassing. Maybe you should use a debit card like normal people. I’ll be in the car waiting.”

    (The mother and I both stare in shock while my manager comes over and runs the check through with no further hassle. Sometimes, it’s nice when someone says exactly what you’re thinking, especially when you can’t say it yourself!)

    This Conversation Is Stuck In A Cycle

    | Omaha, NE, USA | Family & Kids

    (I work at a small bike shop. During the early spring, we get a lot of customers. I have only worked there a few months, and learn a lot from the owner. His son also works there, and many customers know him. The owner is helping a customer, and I am watching. When the owner goes back to get something for her, we find ourselves alone.)

    Customer: “Are you his daughter?”

    Me: “No, I’m just an employee.”

    Customer: “He has the cutest kids! But you are definitely the prettiest.”

    Me: “But I’m not his daughter.”

    Customer: “Then why did you say he was?”

    Me: “I didn’t. I’m just an employee.”

    (The owner comes back.)

    Owner: “Alright, [my name], if you would just put her information into the computer, that wo—”

    Customer: “See! You called her [my name]! That’s proof she’s your daughter! You shouldn’t teach her to lie!”

    Owner: “So just because I use her first name means I’m her father?”

    Me: “[Owner's name], it’s okay.”

    Customer: “You call him father! Do it! NOW!”

    Me: “I only call my father, father.”

    Customer: “You mean he’s not your father?”

    Me: “No.”

    Customer: “Well why didn’t you say so?”

    Adam And Leave

    | GA, USA | Bad Behavior, Family & Kids, Top

    (I’m escorting a young couple around the store, and helping them register for their upcoming wedding. I hear my manager announce a Code Adam—a missing child security protocol in the United States—for a small boy over the P.A. system. I apologize to the couple, and start to walk to my assigned section when the man speaks up.)

    Man: “Excuse me! We’re not done registering yet!”

    Me: “I am so sorry, but as you heard, there is a Code Adam in place right now. I need to go help find the child. Hopefully we’ll find him quickly, and once we do, I’ll come back to you and help you finish your registry.”

    Woman: “There are plenty of you working here; your coworkers can handle it. Besides, it is the fault of the parents for not paying attention to their little brats. Now, does this particular set come in stainless?”

    Me: “I’m sorry, but there is a little kid missing right now. I cannot just assume that he’s okay. You can still take a look around and see if there is anything else you like while we’re searching. Like I said before, I will come back to you all once the child is found.”

    Man: “Look b****, you obviously don’t get it. We’re ready to drop thousands of dollars with you guys for our wedding, as well as our new home. The least you can do is be more helpful and answer our questions. Otherwise, we’ll just go elsewhere.”

    Me: “Sir, you are free to take your business anywhere you’d like.”

    (I reach over and take the scan gun from the woman’s hand.)

    Me: “And you’re right, I should be more helpful. I’m going to go help the parents of the missing kid, who are probably in hysterics right now.”

    (I turn around and rush to my assigned area to begin searching for the missing boy. Luckily, I quickly find him building a pillow fort in our back stock room. The parents thanked me profusely, and I even received recognition from corporate!)

    He Only Wants The White Meat

    , | Manchester, England, UK | At The Checkout, Family & Kids, Food & Drink, Language & Words, Top

    (I am working on a till at a popular fast food restaurant, where we serve fried chicken. One of the more popular drinks is a white chocolate milkshake. I have just finished handing out an order when a father and his son come up to the counter.)

    Me: “Hi there! Welcome to [name of restaurant]. Can I take your order?”

    Father: “Yes. Can I have a white chocolate chicken meal and a fried milkshake?”

    Me: *thinking I’ve misheard* “I’m very sorry; what did you say?”

    Father: *irritated* “A white chocolate chicken meal, and a fried milkshake!”

    (I look at the son, and we both exchange puzzled looks.)

    Father: “Look, it’s just a white chocolate chicken meal and a fried milkshake! What’s so hard—”

    (The son bursts out laughing; the father looks down confused.)

    Father: “What? You did want a white choco—”

    Son: “Dad! Think about what you just said!”

    Father: “I remember! A white chocolate chi—”

    (He suddenly realizes what he has said before, and covers his eyes with his hand.)

    Father: “I didn’t just say that, did I?”

    Son: “You did!”

    Father: “Very sorry about that. A white chocolate MILKSHAKE, and a fried chicken meal, please?”

    Someone Should Show Her The (Car) Door

    | Sandusky, MI, USA | Bad Behavior, Criminal/Illegal, Family & Kids, Health & Body, Top, Wild & Unruly

    (An old car has just driven up outside the store. Out of it comes a customer who looks like a party girl, with makeup and chewing gum. She enters the store.)

    Customer: “I want some pretzels.”

    Me: “Right, that’s $3 a bag.”

    (The customer dumps the money on the counter and snatches the bag from my hand. I think nothing of it, but a few seconds later I hear her screaming. I go outside to see the customer screaming at a nerdy-looking girl that looks about 10.)

    Customer: “You f******, ungrateful little b****!”

    Girl: “Look, I’m s-sorry!”

    Customer: “You f****** better be, you little cow! You f****** well damaged my car! There are cameras up there. You are in so much trouble!”

    Me: “What’s happened?”

    Customer: “This ugly b**** thinks she can open a car door without thinking that she can actually damage my $50,000 car!”

    (I raise an eyebrow, as the car is clearly worth nowhere near that amount. The girl’s father comes up.)

    Father: “What’s going on, [Girl's name]?”

    Customer: “I’ll tell ya what happened! Your w**** of a daughter opened the door on my car, and there’s a f****** dent in it!”

    (The father and I look over. The car door has landed in a dent, but given the standards of the car, I assume it was there already.)

    Me: “Look, why don’t you come inside. I can call the police and they look at the tapes?”

    Girl: *to man* “Daddy, I’m scared.”

    Customer: “You f****** well should be, you little b****! I hope you think about this every time you get in your precious daddy’s car! You’re lucky your daddy can actually pay for this! You think you’re so rich; you can do what you want!”

    (I try to help the situation by asking the customer to take a step inside and talk to the manager. But then she looks at the father.)

    Customer: “You gonna pay for it?”

    Man: “I am.” *looks at girl* “[Girl's name], try and think before you open a door.”

    Girl: “It was there already.”

    Customer: “You know what, little cow? I really hope that when your daddy is in hospital from the heart attack he’s gonna get when he sees the bill, he dies from it!”

    (The girl wails even louder, holding onto her father’s leg, as he begins to look pale. He puts an arm round the girl’s back, and some other customers outside the shop and inside are now looking. The customer can’t stand me trying to get her inside, and digs her nails in my cheek.)

    Customer: “Don’t keep talking to me in that fancy cashier talk lady; I can handle myself!”

    (The girl’s crying is now really loud, so the customer goes over and pulls the girl from her father. The girl is reaching toward her father, and he begins trying to fight the customer to get her off. I call security in my radio. The customer is hitting the girl and knocking her glasses off.)

    Customer: “You think you’re so important don’t ya? Well you’re just a f****** loser! You ain’t gonna rely on mommy and daddy forever, kid. One day you gonna have to leave. Yeah, and you’ll die on the streets because you waste all Daddy’s money on attacking everything!”

    (The security guards manage to get her off, and eventually the police arrive.)

    Policeman: “Calm down miss; we can handle this.”

    Customer: “You f****** better do, because I got a party to go to.”

    Policeman: “The way you’re acting, miss, the only place you’re going is the station.”

    Customer: *laughing* “Come on! Take more than a rich kid to get against me!”

    Me: “What about those cameras that you were arguing about?”

    (The customer is silent. The police take her away. The man and girl give statements, the man comforting his daughter throughout, and then police look at the car and exchange insurance. Soon after, the girl and her father come in to the garage and buy some fizzy drinks.)

    Father: “I remember you from that night.”

    Me: “Did you have to pay insurance?”

    Father: “No. It wasn’t just because she was attacking my daughter. It was because security showed the dent had been there earlier. And what made my daughter cry more actually, was the fact I HAVE had a heart attack. She was only nine and didn’t understand. She has a mental disability, so can’t understand many things and has to go to a special school. She already was having therapy because she’s scared of the outside world, and this was our first time going to a restaurant in ages.”

    Me: “Oh, my God; I am so sorry!”

    Father: “It’s okay. I really think she can get over it.”

    (It’s been around two years since and they come into the store often. She is a lovely, happy young woman, and has gotten over what happened to her. I’m just happy for her that she has coped so well.)

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