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    Category: Family & Kids

    A Thin And Crispy Argument

    | MI, USA | Bad Behavior, Family & Kids, Food & Drink

    (I am managing a very busy popular grab-and-go pizza place. The customer is the father of some former employees and his family; we always tend to give them a good deal on their food since two of his kids have worked at our location in the past. On this occasion they have received their food, with significant discount, when the father comes back into the store with a displeased look on his face.)

    Customer: “Hey, [My Name], can you come over here?”

    Me: “What seems to be the problem?”

    Customer: *opens pizza box displaying the thin and crispy pizza they had ordered and steps back, arms crossed with a look of disgust*

    (I look at the pizza and can see nothing wrong.)

    Me: “I don’t understand.”

    Customer: “You would eat this?!”

    (I look again and see that the pizza has all the characteristics that we look for when making a thin crust, particularly the fact that it has cooked slightly longer than our classic crust pizza, to give it the crispy part of the ‘thin and crispy.’)

    Me: “Of course! It looks delicious!”

    (He looks at me dumbfounded.)

    Customer: “No, this pizza is burnt!”

    (Every time they have ever ordered this same pizza, it has always looked like this, but, trying to be nice I explain to him.)

    Me: “Well, I will gladly make you a new pizza but this is how our thin crust pizzas come out of the oven. If you would like to have your pizzas lightly cooked, then we need to have that information before the order is made, so that we can have everything the way you would like it.”

    Customer: *looks as if he is struggling to hold back anger* “I have never seen a pizza look like this and I have been to several [Pizza Chain]s in this area! I want my whole order redone!”

    (At this point, I have a line forming behind him and I can see other customers begin to look annoyed at the extended wait.)

    Me: *to the workers making the pizzas, with just a hint of incredulity* “Hey, I need [Customer]’s order redone! Make sure everything is lightly done and perfect for him before he leaves again.”

    (He then storms out of the store, leaving his kids to wait for the food. After the rush has calmed down a bit, I and a coworker, the one who had cut the pizzas for him originally, are in the back of the store inspecting the pizzas he had the issue with.)

    Coworker: “I can’t believe he would make such a fit about his food, in front of a lobby full of people, especially when he has had two kids work here in the past who have had to deal with rude customers like him!”

    Me: *grabbing a slice of the thin crust and taking a bite* “Oh, well. I was hungry anyway!”

    Will Have To Park This Service

    | Australia | Bad Behavior, Criminal/Illegal, Family & Kids

    (The store where I work has a ridiculously tiny and awkwardly shaped car park, so on the weekend it can be difficult to find a parking spot. On one extremely hot Saturday I am working at the service desk when a customer comes through the door and pushes past all the other customers in line.)

    Customer: “I need to return this cushion.”

    Me: “I’m sorry, ma’am. I’ll be happy to serve you, but you’ll need to join the queue.”

    Customer: “No, you don’t understand! I can’t wait in that line! I didn’t park my car and my baby is still inside!”

    Me: “So, you’re telling me that you’re blocking everyone else in the car park and you locked your baby inside your car, on a forty degree day?”

    Customer: “Yes, exactly! You need to serve me first!”

    Me: “Ma’am, I won’t serve you until you have parked your car correctly and brought your baby inside with you.”

    Customer: “You can’t refuse me service! I demand to talk to your supervisor!”

    Me: “That’s fine; I’ll be happy to call her for you after you park your car and bring in your baby.”

    (She swore under her breath and left in a huff. I didn’t see her again that day.)

    Putting The Brakes On This Conversation

    | USA | Family & Kids, Transportation

    (It’s a snowy Saturday morning. I am waiting in line, directly behind a young woman and her little boy, who looks to be about six years old. The cashier is being friendly with him, and he is telling her all about the toy that was just purchased for him. His mother tells him it’s time to go, and then:)

    Cashier: “Have a great day and drive safely!”

    Mom: “Have a nice day.”

    Boy: “We WILL drive safely.” *pause* “Unless Mom goes like ‘aaaahh!’” *mimes looking shocked and stepping on the brakes*

    Mom: “[Boy]!” *hastily rushes him out of the store as I snicker*

    Not Promoting Decent Behavior

    , | TN, USA | At The Checkout, Bad Behavior, Family & Kids, Food & Drink

    (I am working the front at a fast food restaurant. I am ringing up two ladies (mother and daughter) up. They are regulars.)

    Me: “Hello, how may I help you?”

    Daughter: “Hi, I have this coupon: buy one get one free breakfast sandwiches.”

    Me: “All right, which sandwiches would you like?”

    (They order two sandwiches, one more expensive than the other. I promo the more expensive one off.)

    Daughter: *to mother* “Haha, she only charged us $1.69!”

    Mother: *mockingly* “Smart employees!” *snorts*

    Me: “I did it to be nice, but I’m definitely not doing it for you again.”

    The Paint Is In Aisle Five; Prepare To Die

    | TX, USA | Bizarre, Family & Kids, Movies & TV

    (My 20-year-old son goes to a craft store with me. He has long hair, pulled back in a ponytail, slightly ratty jeans, and an oversized t-shirt with a small name-tag which says ‘hello my name is Inigo Montoya.’)

    Random Customer: *approaches my son* “Where are the buttons?”

    (My son turns at looks at me, with a ‘help me’ expression. I walk over.)

    Me: “The buttons are over that way.”

    (My son and I look at each other and laugh. We then go to a second craft store.)

    Other Random Customer: *approaches my son* “Where is the paint?”

    (Again I was able to point the woman in the right direction. My son vowed never again to shop while wearing that shirt.)

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