July Theme Of The Month: Great Timing!

Category: Family & Kids

Gives New Meaning To The Pink Dollar

| ACT, Australia | Bigotry, Family & Kids, Money

(At the store I work at, we sell gift cards for a certain popular online music store, with pre-set values of $20, $30, and $50. To help tell the difference between the cards, they are colour-coded, with $20 being pink, $30 being blue, and $50 being green. One day, an old lady comes up to my register with a $20 card.)

Customer: “Excuse me, but do you have these $20 cards in blue?”

Me: “Sorry, ma’am, the $20 [Music Store] gift cards only come in pink.”

Customer: “Are you sure? I really would like a blue $20 [Music Store] card.”

Me: “All the $20 cards are pink, I’m afraid. Why were you after a blue card in particular?”

Customer: “Well, I want to buy this card for my grandson’s birthday, but I can’t get him a PINK card. That’s a girl’s colour! He’s a boy; he needs a BLUE card!”

(The customer is a bit grumpy at this point, and I am a bit put off by her gender stereotyping, but I try to remain polite and helpful.)

Me: “Oh. Well, as I said, we unfortunately do not have blue $20 [Music Store] cards.”

Customer: *disappointed* “I see.” *pause* “Are you sure you don’t have any blue ones out the back?”

Me: “Positive, ma’am. The $30 [Music Store] cards are blue. You could spend and extra $10 and get one of those.”

Customer: *outraged* “$30?! I love my grandson, but not that much!”

Not Kidding About That Discount

| Vienna, Austria | Family & Kids, Liars & Scammers

(We have a really convoluted system of discounts based on age and group size. People rarely ask for the right ticket, so we ask follow-up questions.)

Customer: “Hello, I’d like one family ticket: two adults and two children.”

Me: “Sure, how old are the children?”

Customer: “22 and 24.”

Bad At Protecting Her Child

| Charleston, SC, USA | Family & Kids

(A customer walks with a toy that usually prompts me to sell a buyer protection plan, or toy insurance as I like to call it.)

Me: “All right, ma’am, would you like to add a protection plan to this?”

Customer: “No, my child will break it within a week.”

Me: “Well, that’s a perfect reason for the buyer protection plan! It covers all damages.”

Customer: “No, no. She’ll break it, so it won’t matter!”

Pray For This Child

| Sydney, NSW, Australia | Family & Kids

(A newborn baby is getting its first check up and gets the all clear.)

Nurse: “Any questions?”

Father: “Is it normal for the baby to pass wind?”

An Overly-Expectant Mother

| MD, USA | Criminal/Illegal, Family & Kids

(I work as a cashier in a popular clothing store. During the daytime we often have stay-at-home moms come in. In the area I work in, they are often very out of touch with reality. This one customer comes in alone with four small children in tow. I am the only cashier on the floor and I am about to do my regular check on the fitting room.)

Customer: “I need you to watch my kids while I go find a bathing suit.”

Me: “I cannot watch your children. You need to keep them with you.”

Customer: “Why not? You’re standing here anyway. Just watch them. I’ll be a minute.”

Me: “Ma’am, take your children with you. Leaving them alone is a liability that the store does not assume.”

Customer: “It’s just for a minute! Watch them for ONE minute!”

Me: “No. Keep your children with you or I will have to ask you to leave. You are not allowed to leave your children in the store unattended.”

Customer: “Oh, for crying out loud! Do any of you people understand what customer service is about? Where am I supposed to leave my children to shop?”

Me: “With a babysitter. There is also a drop-in daycare center two blocks away.”

Customer: *throws her hands up* “You’ve ruined my day. I guess moms aren’t allowed to shop!”

Me: “You can shop with your children. We allow children in the store if they’re with their parents.”

Customer: “Sometimes I need a break, too! Why is that so much to ask?!”

Me: “Well, that’s what the daycare centers are for. You could always try one of those.”

Customer: *storming away* “I guess I’m not allowed to shop now that I have kids!”

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