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    Category: Family & Kids

    Single Minded Demands

    | USA | Crazy Requests, Family & Kids, Hotels & Lodging, Wild & Unruly

    (Sometimes our sales manager gives some of her friends a certificate for a free night’s stay at our hotel. I am checking in such a stay.)

    Customer: “Hello, checking in? The name’s [Customer].”

    Me: “Right, Mrs. [Customer]. I see that this is a free night’s stay? May I see the certificate?”

    Customer: “Right here.” *hands it over*

    Me: “Okay, I see that’s in order. Here are your keys and sign here.”

    (She signs and leaves, waving goodbye. A few minutes later, she comes back with a teen girl in tow.)

    Customer: “Excuse me, but I’m supposed to have a room with two beds in it. This is a room with only one bed!”

    Me: “I’m terribly sorry; let me check the reservation again.” *checks* “Ma’am, the reservation says that a single bed was booked, not two. Furthermore, I’m afraid we don’t have any more two-bed rooms.”

    Customer: “This is outrageous! I know the owner, you know. You’re just trying to trick me, because I’m a free stay and I’m not paying!”

    Me: “I don’t see why… uh… anyone would do that.”

    (At this point, I start to get nervous, because our sales manager is married to the owner, so it is possible she’s telling the truth. Fortunately, the teen speaks up.)

    Teen: “Mom! Didn’t you say that you were going alone until I agreed to come with you at the last minute? Doesn’t it make sense then that you would book only a single bed for yourself?”

    Customer: “I… I… It must’ve slipped my mind.”

    (Caught, red-faced, she slinked off with her daughter. A few minutes later, I got a call from her room asking meekly for a cot. I got her one, and reported the incident to the managers. Soon, she is their friend no more, and I never saw her again!)

    Don’t Kick A Pink Gift Horse In The Mouth

    | UK | Bad Behavior, Bigotry, Family & Kids

    (It’s nearly closing time, when a mother comes in with her son, who looks to be about two or three.)

    Boy: “I want a dolly! Look mummy!” *takes doll off shelf*

    Mother: “No, that’s for girls. Let’s go look at the Lego.”

    Boy: *points at box of pink Lego* “This one, mummy! Please!”

    Mother: “You can’t have pink, that’s a girl’s colour.”

    Boy: “I get horsey?” *points at pink toy horse*

    Me: “I love horseys. That seems like a great idea. It’s always lovely to see a handsome young man like you who likes pink horseys. Is that okay with you, Ma’am?”

    Mother: “You’re trying to turn my son gay!”

    Me: “I can assure you that I am not attempting anything like that.”

    (I walk away to allow the mother to pick out a ‘suitable’ toy for her son. They walk up to the cash desk with a toy car set, but the boy is crying.)

    Me: “That’ll be £23, please.”

    Boy: “Want horsey!”

    Me: “Since you’re such a cutie, how about a free horsey?”

    (I took a cheap pink horse from a shelf and handed it to him.)

    Grand Theft Innocence, Part 10

    | France | Bad Behavior, Family & Kids, Technology, Underaged

    (I work in a video game store where you can give back old games to get a discount on other ones. It’s a slow day, and a somewhat older female customer comes to the counter.)

    Me: “Oh, hello, ma’am. What can we do for you?”

    Customer: “Well, I’ve found my son’s old educational games while dusting off shelves, and I’d like to buy him something new.”

    (I pass the games to a coworker, so she can check out prices and the disks’ states, while I help the customer with choosing a game.)

    Coworker: “Err, ma’am, there’s something wrong with the games.”

    Customer: “What?”

    (My coworker shows us the disks. It’s actually stuff like ‘GTA,’ ‘Call of Duty,’ ‘Saints Row’ and other 18-rated games.)

    Me: “How old is your son, ma’am?”

    Customer: “He’s 14… Why?”

    Coworker: “Well, those games are not for people under 18. Due to violence, nudi—”

    (The customer storms out, leaving the games on the counter. 15 minutes later, she comes back dragging her son by the arm and with the original boxes.)

    Customer: *to her son* “These. 18-rated games. Explain.”

    (The customer’s son explained that he asked a friend’s older brother to go and buy the games for him. His mother left us the 18-rated games and their boxes.)

    Grand Theft Innocence, Part 9
    Grand Theft Innocence, Part 8
    Grand Theft Innocence, Part 7

    Not Going To Put The Matter To Bed

    | NS, Canada | At The Checkout, Family & Kids

    (It is the day before Mother’s Day. A little boy, around seven or eight years old, comes up with his dad to buy a cake and a card.)

    Me: *to the boy* “So, are you going to make breakfast in bed for your mom tomorrow?”

    Boy: *in awe, with wide eyes* “How did you know I was gonna do that?”

    Me: “I’m psychic!”

    (At this point the dad has just finished paying, and as they are walking away I hear this:)

    Boy: *to his dad, still in awe* “But, Dad! How did she know I was gonna do that?”

    Breaking Bread With An Awesome Kid

    | NY, USA | Family & Kids, Food & Drink

    (I work at a supermarket in New York City. I generally work in the bread department, making sure the shelves are stocked and the bread gets rotated. A four-year-old girl and her mother enter the section to look at the bread while I’m kneeling on the floor, rotating bread on a bottom shelf.)

    Little Girl: *from behind me* “Hello!”

    (I turn around to see her.)

    Me: “Hi!”

    Little Girl: “Whatcha doing?”

    (I’m not sure how to explain my job to a four-year-old in a way she’ll understand.)

    Me: “I’m, uh, counting the bread.”

    (The little girl looks around the section with eyes wide.)

    Little Girl: “How much bread is there?”

    Me: “12.”

    (Her eyes go as big as saucers and she claps her hands to her cheeks in over-exaggerated surprise.)

    Little Girl: “That’s a LOT of bread! Mommy, did you hear that? There’s a LOT of bread!”

    (She and her mother stuck around a little longer while she told me all about what her favorite bread is and how she liked that it was warm out today, because she thought it was never going to be warm outside ever again. It made my day.)

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