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    Category: Family & Kids

    I-Scream For Someone To Listen

    , | Dublin, Ireland | Bad Behavior, Extra Stupid, Family & Kids, Food & Drink, Theme Of The Month

    (I am a customer in this story. I’m queuing for ice cream at a mini fast-food stand in a well-known flat-pack furniture shop. Ahead of me is a father and mother with two children, an older girl around 10 years old and a younger boy. The system is that you buy tokens and cones from a cashier, and then put the tokens in an ice cream machine to make your own soft-serve in the cones.)

    Cashier: “These cones are smaller than our usual ones. You have to wrap a napkin around them so the machine registers them. Okay?”

    Father: “Yeah, yeah.” *hands the stuff to his wife and she takes the kids to the ice-cream machine while he gets their furniture*

    Me: “One ice cream, please.”

    Cashier: “Sure.”

    (The cashier hands me my change, my token, and the cone, and repeats the information about the small cones and to be sure to use the napkin.)

    Me: “Okay, thank you!”

    (I follow the mother and children to the ice cream machine.)

    Mother: *repeatedly trying to use the machine* “What is wrong with this stupid machine?”

    Little Girl: “You have to wrap the napkin around the cone, mammy.”

    Mother: *ignoring child* “[Father], the machine isn’t working!”

    Father: *coming over* “Let me try.”

    Little Girl: “You put the napkin around the cone, daddy.”

    Father: *also ignoring child* “Piece of crap machine.”

    Little Girl: “Daddy, you have to put the napkin around the cone!”

    Father: *raising his voice, sarcastic* “I heard you the first time! Thank you for your input!”

    Mother: “Forget it.”

    (The father takes the tokens and cones back to get a refund, while the kids’ faces fall. The mother turns to me.)

    Mother: “The machine is broken. Don’t bother.”

    Me: “Are you sure? The–”

    Mother: “You’re seeing me walk away, aren’t you?”

    (The mother grabs the disappointed kids and stalks off to wait for the father. I step up, wrap the napkin around the cone, pop the token in the machine, and voila! Ice cream! I take the ice cream and go look for my own parents, and immediately walk past the waiting mother and children.)

    Little Boy: “Look, mammy. Why did hers work?”

    (Feeling bad for the kids, I walk off quickly so they don’t have to watch me eat my ice cream. I find my own parents, and we go to our car with our new furniture. As we’re walking, another car screeches out in front of us rudely and dangerously, and drives past: it’s the same family, and the smart, ignored little girl and the disappointed little boy both look out the window to see me still eating the delicious ice cream. Wherever you are, little girl, I hope your parents’ total lack of listening skills aren’t getting you down. You were right!)

    Dislocated Their Brain

    | ON, Canada | Awesome Customers, Family & Kids, Geography

    (I’m the dumb customer in this one. My family and I are at a hardware store, and have discovered that they don’t have any more of the item we want. The salesperson is looking up if any other stores in the area have it.)

    Salesperson: “So [Location #1] has two, [Location #2] has six, and [Location #3] has sixteen.”

    Me: “What about [Location #4]?”

    Salesperson: “Um… that’s the location you’re in right now.”

    Mom: *to me* “Long day, honey?”

    Doesn’t Exactly Hook The Kiddies

    | Canberra, ACT, Australia | Books & Reading, Extra Stupid, Family & Kids

    Customer: *holds up a copy of Nick Cave’s ‘The Death of Bunny Munro’* “Is this book for children?”

    Me: “That’s a dead prostitute on the cover.”

    Customer: *blank stare*

    Me: “No, ma’am, it really isn’t.”

    Argument Cut Short

    | TX, USA | At The Checkout, Crazy Requests, Family & Kids

    (I am both a meat-cutter and a cook, and I’m known among regulars for being the best. Some people don’t know me, and therefore don’t trust my work because I’m female.)

    Customer: *on her phone* “Hi. Can I have half a pound of moist?”

    Me: “Absolutely!”

    (I cut a perfectly good, though darkened by smoke, piece.)

    Customer: *still on her phone* “That doesn’t look very moist.”

    (I decide this is no time for an argument and cut another half pound. I grab it and also grab a small piece of the previous half for her to taste, offering it upon arrival at register. The customer, who is STILL on her phone, tries it, nods approval, smiles, and gives me a thumbs up.)

    Me: “That’s the one you DIDN’T want.”

    Customer: *realizes she can’t reasonably turn down the second lot for the first* “You know, give me another half.”

    Me: “You want that one?” *points at the refused meat*

    Customer: “Yes,  Yes, please.”

    Me: “All right, no problem!”

    (Of the many times I’ve had someone complain about meat they never even tried, that was the first I’d ever managed to turn it around. I’ve gotta say, it made my day!)

    A Sizeable Lack Of Information

    | Gaithersburg, MD, USA | Family & Kids, Theme Of The Month

    (On a slow evening, a customer comes in and immediately approaches me at the counter.)

    Me: “How are you this evening, ma’am? Is there anything I can help you find?”

    Customer: “I’m looking for sweater for my daughter.”

    Me: “Okay. What size is she in? And is the sweater for any particular occasion?”

    Customer: “Well, she’s petite and slim. Really small for her age.”

    Me: “Well, what size shirt does she wear?”

    (It’s really hard to sell to a customer when you don’t know what they are shopping for.)

    Customer: “She’s petite and small.”

    Me: “Well, how old is she?”

    Customer: “She is small for her age.”

    Me: “I understand that, but if I don’t know what size she is in, I can’t show you what I have available in that size.”

    Customer: “She is slender and petite.”

    (Giving up, I show her the only sweater I have in stock for girls.)

    Me: “Okay. I have this one here. It’s great for the spring time and can be dressed up or down depending on the occasion. The biggest it comes in is a 5T.”

    Customer: “Oh, that’s too small.  She’s a size eight.”

    (The customer left the store telling me I should’ve known what size she was looking for.)

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