Wireless, Clueless, And Hopeless, Part 12
(I work in a computer repair service where we fix computers, reinstall windows OS and the like. A girl storms in the shop, ignoring the line and starts shouting at me.)
Customer: “Hey! When you reinstalled my Windows, you broke the wireless receiver in my laptop! I can’t connect to my wireless network! I want my money back and I want it now!”
(Other customers are obviously uncomfortable. I decide to test her laptop on the spot, on the counter, and it connects to our shops wireless network without any problems.)
Me: “See, it connects to the internet. Maybe you didn’t set up your connection properly.”
Customer: “It connects to your network, but not mine. The programs you installed must be wrong ones! I want my money back!”
Me: “If it connects to one network, it will connect to any. What kind of device are you using to broadcast your wireless signal?”
(She is silent.)
Me: “Are you connecting to your own wireless network?”
Customer: “…No.”
Me: “Are you sure you aren’t trying to steal someone else’s internet without knowing their password?”
Customer: *blushes, lowers her head, and rushes out of the shop*



