Category: Criminal/Illegal

Have A Hunch About Why They Want To Munch

, | MI, USA | At The Checkout, Bad Behavior, Criminal/Illegal

(Our fries take almost four minutes to cook and a customer has just ordered four large fresh fries. Two people have already told her there will be a wait on them. I notice a strong smell coming from her vehicle when she comes to my window.)

Me: “Okay, ma’am, here are you drinks and your fries will be done in about three minutes. If you just pull forward a bit I’ll bring your order right out to you—”

Customer: “Oh, h***, no! I ain’t waiting for my d*** food! Give me my food now!”

Me: “I’m afraid your fries aren’t done-”

Customer: “I don’t care! GIVE ME MY FOOD!”

Me: “You ordered four large fresh fries-”

Customer: “I WANT YOUR MANAGER!”

Me: “Our fries take four minutes to cook. Two of my coworkers have already told you that you will be waiting on them. I apologize—”

Customer: *still yelling* “I SAID GET ME YOUR-”

Me: *yelling over her* “EITHER PULL FORWARD OR I’LL CALL THE COPS ABOUT THE STENCH OF MARIJUANA COMING FROM YOUR CAR.”

Customer: *suddenly meek* “Uh… I’ll… I’ll just pull forward.”

(I turn around to see my manager staring at me.)

Manager: “I hope to God she doesn’t complain about you because I’d hate to write you up for that.”

Laptop Flop, Part 7

| Sacramento, CA USA | Criminal/Illegal, Liars & Scammers, Technology

(Because we are an office supply store, many identity thieves and money launderers try to buy laptops from us because they assume we’ll be less vigilant than some other, more popular electronics stores. On this day, a customer we’ve seen many times before, who always uses questionable payment methods – like cards with important info scratched off, expiration dates that don’t match, etc. – comes in. Somehow he thinks we won’t recognize him, despite the fact that he comes in every two weeks. As always, he heads straight for the cooler, to buy an orange soda – which is the same thing he’s always done every time he’s come in. According to policy, we can’t refuse a customer service even if we know he’s been trying to scam us.)

Coworker: “Oh, hey, [Customer]! Good to see you again!”

Customer: “Hey! I— what? I’ve never been in here before!”

Me: “You really like that orange soda, don’t you? You get one every time you’re here! I have to admit, it IS pretty good.”

(The customer grabs a bag of chips, too, you know, because that will throw us off!)

Me: “What brings you in today?”

Customer: “I wanna buy a laptop. Just give me the cheapest laptop you have.”

(Honest customers browse the selection, ask questions about features, and pick a laptop that will work for the tasks they have planned for it. Not this guy! But I decide I’m not going to play the game of pulling a laptop from lockup, dealing with this guy’s fraudulent card, or watch him try to make a grab for the items we’re keeping behind the counter.)

Me: “Oh, I’m sorry. We’re out of that one. It’s on sale this week, so it’s pretty popular.”

Customer: “Well, then how about the next cheapest one?”

Me: “Let me check.”

(I wander around the store for a minute, and then come back up.)

Me: “Well, we had one of those, but it got returned because it’s damaged. I can’t sell it.”

Customer: “Well… how about [Brand]? Just give me any laptop you have! I don’t care what it is. Just give me one. It’s for my little brother for school.”

Me: “Yeah, you know? All these models are being cleared out for next year’s models. It doesn’t look like we have ANY in stock! But, hey! I’m pretty sure by the time you come back next week, we’ll have some. Did you want to leave us your name and phone so we can call you when we have more in stock?”

Customer: “Err, no. I’ll go somewhere else.”

(He tried to play it cool and leave the store, but we saw he had someone idling in the parking lot right outside the door. We were able to get a license plate number, make, and model, to report to the police. We bet he was going to try to make a grab for the laptop and run with it. But once he realized we all knew his face, he stopped coming in. Thank goodness!)

Related:
Laptop Flop, Part 6
Laptop Flop, Part 5
Laptop Flop, Part 4

Bringing You Up To Speed About Your State

| ID, USA | Criminal/Illegal, Tourists/Travel

(I am stopped while driving cross-country, going about 95.)

Highway Patrol: “Do you know how fast you were going, Ma’am?”

Me: “About 95. I thought there was no speed limit in Montana.”

Highway Patrol: “Yes, there is, Ma’am. And you’re in Idaho.”

(I got the ticket.)

A Dashing Hero

| ME, USA | Criminal/Illegal, Family & Kids, Food & Drink

(I worked at a Chinese restaurant where many people would dine and dash on the owner, who they knew couldn’t catch them due to having bad arthritis in both hands. This happens one day when I have just come into work.)

Old Lady: *comes in with her granddaughter and granddaughter’s best friend*

Me: “Just three, miss?”

Old Lady: “Yes.”

Me: *takes them to a table* “Anything to drink while you decide what you would like?”

Old Lady: “Pepsi.”

Granddaughter: “Sprite.” *giggling*

Me: “We have Sierra Mist. Is that all right?”

Granddaughter: “Yes!” *laughs*

Me: “…and you, miss?”

Granddaughter’s Best Friend: “I’ll have the same.” *smiling in an odd way*

Me: *nods and gets their drinks*

(They take another 10 minutes whispering before they ordered. They take a half hour ordering food which costs over $100.00. By now I’m suspicious.)

Me: *comes out of the other dining area in time to see them leaving without paying* “HEY!”

Granddaughter: *laughing and running*

Me: *grabs her by the upper arm* “Oh, H***, no! You will NOT dine and dash on MY shift, LADY!”

Old Lady: *comes in and hits me with her bag* “LET HER GO, YOU B****.”

Granddaughter: “OWWW! YOU’RE HURTING MEEE!”

Me: “I’m only squeezing enough to hold you! Now, lady! If you don’t stop hitting me, I will call the police!”

(An officer just happens to come in and I know him.)

Officer: “[My Name], are you having trouble?”

Me: “Can I do it just once?”

Old Lady & Granddaughter: *both pale and stop what they were doing*

Officer: *laughs* “Yes.”

Me: *I grab both women and yank them outside where I swing the granddaughter out, and release the old lady* “Your choice.”

(The old lady gave me the money for the bill, and a tip! The officer was laughing and my boss gave me a gift certificate for a free meal for my entire family!)

(Shop)lifted To A Less Aggressive State

| Columbus, OH, USA | Bizarre, Criminal/Illegal

(It is back when major video rental chains are still in business. We have a regular known shoplifter hit us and neighboring stores recently, and he walks in to my store. It is a Saturday night, and we are slammed, so before I can go and watch him, he is already trying to go out our entrance door, which lacks sensors.)

Me: “Sir, you need to go out the exit. That’s an entrance-only.”

Shoplifter: “I just have to run to my car and get my wallet…”

Me: “Okay, but you need—”

(And with that, he is gone out the door. Luckily, I’m not the only manager on tonight.)

Me: *to coworker* “I’m gonna take a smoke break real fast.”

(I proceed to walk out to the parking lot, which is huge because it is in a shopping center. I see the man and start following him.)

Me: “Man, it is a nice night tonight, don’t you think?”

(He doesn’t respond, but I continue to try and chat while following him. Suddenly he starts jogging, and I follow. He then starts throwing carts in my way as I run behind him. After another few minutes, he stops, turns around, and pulls back his fist! I am not a muscular or tall guy, and I can only react instinctively, which is to shrug my shoulders, look at him, and say:)

Me: “Really?”

Shoplifter: *taken aback* “Well, what do we do now?”

Me: “Well, if you drop all the stuff you have on you, I’ll be too busy picking it up to even see where you go…”

(By this point, his getaway car was honking and yelling obscenities. After about thirty seconds, he opened up his jacket and dropped around $400 worth of pre-rented games. True to my word, I took my time getting them as he took off. Later, I get scolded by my manager for going after them and potentially getting hurt, but she laughed about how my reaction was enough to shock the shoplifter out of his aggressive state. Needless to say, he never came back after that.)

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