Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • God Loves Little Girls Who Stand Up For Others
    (2,693 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Category: Criminal/Illegal

    Driving Away Illegal Sales

    | TX, USA | At The Checkout, Criminal/Illegal

    (At my store, we’re required to check a customer’s ID with alcohol purchases, no matter how old the customer looks. If a manager catches us not checking, we can be fired. A customer comes through my checkout with a bottle of wine.)

    Me: “Hello, ma’am. May I see your ID with the wine?”

    Customer: “What? No. I left it in the car.”

    Me: “Oh, I’m sorry. I actually have to see it to scan the wine. I won’t be able to sell it without an ID.”

    Customer: “Are you serious? I’m clearly old enough.”

    Me: “I’m really sorry, but it’s policy. I could be in trouble if I don’t, or even fired.”

    Customer: “That’s not my problem. Ring it up or call your manager.”

    (I call the manager. She comes over, and I explain.)

    Customer: “Tell her to just sell me my wine instead of wasting my time.”

    Manager: “Actually, ma’am, she’s correct. We have to see an ID with all alcohol purchases. You said you have it in your car?”

    Customer: “I’m not walking all the way out to my car just because of your stupid rule!”

    Manager: “I won’t be able to allow this alcohol sale, then.”

    Customer: “Fine! Leave it off, then! I’ll just get the rest of my stuff!”

    (She pays and leaves, and in case she changes her mind, I hold the wine at my register for about 20 minutes. Finally I decide to send it to customer service, where merchandise is gathered to be put back on the shelves. About 10 minutes after that, the customer returns.)

    Customer: “You were the one who took my wine before, right? I want to buy it now.”

    Me: “I don’t have it here anymore, but I’ll have the manager bring it right back for you.”

    Customer: “Why not?!”

    Me: “You said you had your ID in your car, so I thought if you were going to come back for it, it would only take a few minutes. I waited a while before putting it back.”

    (The customer huffs and taps her foot until the manager gets back, and since a line is forming behind her, the manager offers to take her to the next register over.)

    Manager: “And I’ll need to see your ID with this.”

    Customer: “I can’t believe you have such a stupid policy! I had to drive all the way home to get this and all the way back here for one bottle of wine!”

    (The kicker? The ID she had to drive home for was her driver’s license.)

    Shoplifted And Uplifted

    | Washington, DC, USA | Criminal/Illegal

    (Our store is small, but popular, so my boss schedules me a 12-hour day on Black Friday, with the intention to have me work the floor, but keep an eye out for shoplifters. I see a man take a watch out of a case, put it in his left hand, put his glove over the watch, then his fast food drink cup over that.)

    Me: *to customer I am assisting* “Would you excuse me a moment?” *to shoplifter* “Would you like me to take that watch and hold it behind the counter for you?”

    Shoplifter: “What watch?”

    Me: “The one in your left hand, sir. I can hold it behind the counter while you continue your shopping. If you’ll just give me the watch and your name, I’ll make sure it’s on hold for you.”

    Shoplifter: “I don’t have any watch in my left hand!”

    Me: “Sir, I saw you put your glove and drink cup over the watch. Would you like me to hold it behind the counter for you?”

    (My boss has watched the entire exchange.)

    Boss: “Sir, I can call security if I need to.”

    (The shoplifter takes the cup and glove off the watch, hands it to me, and walks away.)

    Customer: “Wow, that’s the nicest theft prevention I’ve EVER seen!”

    Stick To Your Guns And Don’t Make The Sale

    | San Diego, CA, USA | Crazy Requests, Criminal/Illegal

    (About 15 years ago I worked in a very popular super retail store that had a sporting goods section that had just stopped selling guns and only sold pellet rifles and paintball guns.)

    Customer: “Hello, I’d like to buy a gun.”

    Me: “Well, we don’t have any guns anymore. We do have pellet rifles. What did you want it for?”

    Customer: “Oh, um, there’s a coyote that has been getting into my yard and I wanted to get rid of it.”

    Me: “Hmm… Well, a pellet rifle might scare it off so it won’t come back?”

    Customer: “Oh. Well, it’s really for my neighbor’s dog.”

    Me: “I see… Well, I don’t think I can help with that.”

    Customer: “Actually, it’s for my neighbor.”

    Me: “…”

    Customer: “He’s a jerk.”

    Seems To Be Their Calling Card

    | USA | At The Checkout, Criminal/Illegal, Extra Stupid

     

    (A customer has just left after paying for their stuff with a credit card. A few minutes later…)

    Customer: “Hi, again. I left my credit card behind. Have you seen it?”

    Me: “Let me see.” *looks around the register, counter, and pin-pad machine* “Is it on the floor?”

    Customer: “No. Well, where is it?”

    Me: “I do not know.”

    Customer: “You didn’t check out anyone else, did you?”

    Me: “I have not.”

    Customer: “I checked my purse, my pockets, and my bags. I can’t find it. Do you have it?”

    Me: “No, ma’am, I haven’t seen it.”

    Customer: “You have it. Don’t lie to me. It’s not right to steal credit cards. Call your manager, now! You thief! Give me back my card!”

    (I call the manager up.)

    Manager: “Are you sure you checked everywhere?”

    Customer: “Just check him! I should be calling the police.”

    (I reveal my pockets. My manager checks all around my station, and then:)

    Customer: “Oh, silly me. I put it in my glasses case. Thank heavens I found it.”

    (The customer leaves.)

    Me: “No, no. Just forget that you were blatantly accusing me to be a thief. Feel free to leave without a heartfelt apology.”

    Manager: “Don’t worry. At least the police didn’t get involved this time.”

    Me: “This time?!”

    Will Drive You To Despair

    | Tacoma, WA, USA | Criminal/Illegal, Extra Stupid

    (As an airman I am ‘volunteered’ to help with managing traffic and marshaling cars to their parking spots. While the traffic of cars is stalled I noticed a woman talking on her phone while driving. This was a few months after it became illegal to talk on your phone while driving in Washington. I walk up to her car to ask her to get off her phone while she parked as we already had multiple collisions that day.)

    Woman: *finally off the phone* “My boyfriend just told me that I need photo ID to get into the air show!”

    Me: “Ma’am, you need photo ID to be allowed to drive.”

    Page 5/56First...34567...Last