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    Category: Criminal/Illegal

    Stamping Out Stamp Fraud

    | NC, USA | At The Checkout, Criminal/Illegal, Food & Drink, Liars & Scammers

    (A customer and his two teenage children come into the store at the beginning of every month, when they get their food stamps. We don’t sell a lot of food – being a drugstore – but we have basic essentials like bread and milk, and also candy. Every month, they would spend their food stamps on the most expensive candy we have. A few days later, they would return it, without the receipt, which rewards them with a store gift card. They would then use the gift card to get things they really wanted. It takes several months of the same cashier/manager combination to figure this scam out, because they try to buy and return from different cashiers at different times of the day. When we finally catch on, the next time they try to return items for a gift card, they were informed that we would NOT be giving them a gift card, nor accepting the return.)

    Customer: “Why not!? I return things here all the time! I’m a regular customer!”

    Manager: “You are returning food items that you bought with food stamps in order to get non-food items for free. That is a violation of the terms of the food stamp program. Goodbye.”

    Customer: *as he and his children are stomping off* “Well, we are NEVER coming here again!”

    (It was only three weeks until they were in the store again! Way to teach your children, Dad!)

    Not Noteworthy Enough For A Return

    | Montreal, QC, Canada | At The Checkout, Criminal/Illegal, Extra Stupid, Liars & Scammers, Money

    (I work as a cashier in a drugstore. I see a customer come in the front door empty handed as he goes to the back of the store. He comes to me with a pricey protein pack.)

    Customer: “I want my money back for that protein pack. It’s $60.”

    Me: “Do you have your invoice?”

    Customer: “No, I forgot it at home.”

    Me: “I can’t pay you back.”

    Customer: “Keep it for me. I’ll be back in a few minutes.”

    (The customer comes back 15 minutes later.)

    Customer: “I didn’t find the receipt, but I’m going to buy it instead.”

    Me: “It’s going to cost $60.”

    (The customer hands me a $100 bill.)

    Me: “I can’t accept that. It’s a fake.”

    Customer: “No, I’m sure it’s real. How can you tell?”

    Me: “You only printed it on one side, and it’s black and white.”

    The Key Tipped Them Off

    | Las Vegas, NV, USA | Criminal/Illegal, Extra Stupid, Liars & Scammers

    (I work in a licensee location of a popular shop, meaning it’s inside of a bigger store. After I have closed and mopped, I go to put the mop away in the back room. I notice a young man walk up to my shop and eye me as I walk away, but I don’t think anything of it. When I come back, I notice he has reached around the counter to grab the key to our bolted-down tip jar and is fumbling to get it off.)

    Me: “Hello. Can I help you?”

    Customer: *quickly hides the key behind his back and grabs a gift card on display* “Yeah. I was just wondering how much you can put on a gift card?”

    Me: “I don’t know. I think it’s as much as you want. Can I have the key back, please?”

    Customer: “What?”

    Me: *peeking around his back* “The key, please.”

    Customer: “Oh! Um… sorry.”

    (The customer hands me the key back, acting like he didn’t realize he even had it, before walking away. When I go back behind the counter, he felt obligated to come back and tell me that he found the key somewhere else and was trying to return it! Smooth move, pal.)

    This Scam Is Not Ready To Roll

    | UK | At The Checkout, Criminal/Illegal, Liars & Scammers

    (We are known for our breakfast rolls, which can have five different toppings. This morning two students walk in.)

    Student #1: “Hi. I’ll have a breakfast roll please.”

    Me: “Sure thing! What would you like on it?”

    Student #1: “I’ll have sausage, bacon, beans, tomatoes and a hash brown.”

    (I set about making his sandwich while my coworker serves his friend. They pay and I hand [Student #1] his sandwich. He opens the box, looks at his sandwich, nods, and goes upstairs. One hour later, he comes back down.)

    Student #1: “There are no mushrooms on this.”

    Me: “You didn’t ask for any.”

    Student#1: “B****! I want my food for free!”

    (This continues for a few minutes before I explain to the customer that I charged him for a five-item breakfast roll, so he didn’t pay for mushrooms. Regardless, at any point during the hour he’d been there he could have come down and asked for mushrooms, and he’d checked the sandwich before he went upstairs!)

    Student #2: *laughs* “I told you it wouldn’t work!”

    Take Note Of The Note, Part 2

    | Auckland, New Zealand | At The Checkout, Criminal/Illegal, Liars & Scammers, Money

    (I’m a cashier and food server working alone on the morning shift in a small store. I have just served a customer and he is waiting for his fries to cook.)

    Customer #1: “How long until my chips are ready?”

    Me: “1 minute and 45 seconds away.”

    Customer #2: “Hey, man. I don’t mean to be a bother, but I’m in a hurry. Can you change some money for me?”

    Me: “Possibly. How much do you need changed?

    (Customer #2 holds up a $20 note.)

    Me: “Yeah, sure. Why not?” *I take the $20 off of him, and give him two $10 notes*

    Customer #2: “Thanks, man.” *leaves the store*

    (I have a funny feeling about the exchange, so when I put his note in the till, I fold the bill below just in case. A minute later…)

    Customer #2: “Hey, man. You only gave me $20. I gave you three $20 notes.”

    Me: “I’m 100% sure you only gave me $20.”

    (I am about to offer to take his details which is procedure in these circumstances when he cuts me off.)

    Customer #2: “Look, man. I’m not trying to scam you. My cousin gave me $60 and I needed them changed. They might have been stuck together and looked like one bill but there were three. I would like my $40.”

    Me: “I am 100% sure you only gave me $20. If you had asked to change $60 I would have said no in the first place. I also folded the bill below so I can check should a customer come back.”

    Customer #2: *about to begin arguing*

    Customer #1: “Dude, you only gave him $20.”

    Customer #2: *stammers* “Oh, really. My bad, then!”

    (Customer #2 walks of rather fast, only to stop at the door, come back, and grab the two $10 notes he’s left on the counter. A few seconds later, Customer #1′s order is ready.)

    Me: “Here’s your chips and some sauce on the house, for before.”

    Customer #1: “Thanks. So was that guy trying to scam you or what?! He seemed genuine and dodgy at the same time.”

    Me: “Yeah, but he didn’t come back to change the other $20 notes.”

    Customer #1: “I wouldn’t hate Monday mornings if I saw something that entertaining each week!”

    Related:
    Take Note Of The Note


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