November Theme Of The Month: Black Friday!

Category: Criminal/Illegal

Damaging Your Chances

| Allentown, PA, USA | Bad Behavior, Criminal/Illegal, Money

(A husband and wife are browsing the store, with the wife wanting to buy things and the husband saying everything is too expensive. Finally she selects a figurine from our clearance rack.)

Husband: “Wait, this is only [price]? The one over there was [bigger price]. What’s the difference?”

Me: “This one is damaged, sir. It fell on the floor and the head broke off – you can see where I’ve glued it back on. It’s a clean break, but we can’t in good conscience sell it at the full price.”

Husband: “So if I get the other one and break it, you’ll sell it to me for the cheaper price?”

Me: “No, sir. I will call security because you’re intentionally damaging our merchandise.”

(They did buy the clearance figure, but hurried out without their receipt. To my knowledge, they’ve never come back.)

Driving Out The Lies

| Philadelphia, PA, USA | Criminal/Illegal, Food & Drink, Liars & Scammers

(I’m a manager; however, we’re short staffed so I’m helping with deliveries. After taking a delivery I get this call. I’m a girl.)

Customer: “I have a complaint about the service I received tonight. The delivery guy cussed me out and I had to chase him down the street to get my food. He also refused to give me my change. It was cold and over an hour late. I want my money back, my pizza remade, and a gift card.”

Me: “Oh, wow! I am so sorry. I’ll be glad to help, but first can I have your address and a description of the driver?”

(She gives her address, and says the driver was a tall guy. She ‘couldn’t see too well in the dark’ for a better description.)

Me: “Okay… Well, I’d be happy to help, but first would you like to change your story? I don’t quite believe it.”

Customer: “Why the h*** not?!

Me: “First of all, a guy answered the door. I was your driver tonight and I certainly don’t recall any of this occurring. Can you explain once more why you need a gift card?”

Customer: “…oh, s**t.” *hangs up*

No Discount Requires A Recount

, | UT, USA | At The Checkout, Criminal/Illegal, Food & Drink

(I am standing in line. There are two gentlemen in front of me who are together being helped by the cashier.)

Cashier: “Okay, your total is $36.74.”

(This total catches my attention, as this place has a high value-per-dollar. In spite of having a more-than-ample appetite myself, I can always fill up for under $6, so I am curious what two men are going to do with six people’s worth of food.)

Customer: “Oh, that’s too much. Is [Manager #1] here?”

Cashier: “Uh… I don’t know anyone by that name.”

Customer: “Really? [Manager #1] is a manager. He always gives us discounts. Can you just give us a discount?”

Cashier: “Uh… no, I really can’t.”

Customer: “Well, where’s [Manager #1]?”

Cashier: “I really don’t know. I can get a manager if you like.”

Customer: “Yeah, we want to know where [Manager #1] is.”

Cashier: “Hey, [Manager #2]!”

(Manager #2 is out of earshot, so a line cook has to relay the shout farther back in order for her to hear. She has clearly been too far away to know anything about the conversation that just transpired. Manager #2 arrives at the register.)

Manager #2: “Yes, [Cashier]?”

Cashier: “These—”

Customer: *interrupting* “Where’s [Manager #1]?”

Manager #2: “Oh, he doesn’t work here anymore.”

Customer: “Oh, really? What happened?”

Manager #2: “Yeah, apparently he kept giving out discounts to people who’d done nothing to earn them, so we had to fire him.”

(Another register opened to help me, so I didn’t hear the end of their discussion, but when I sat down with my order, they were two tables down with about $10 worth of food.)

Convicted Of Stupidity

| Finland | At The Checkout, Criminal/Illegal, Extra Stupid

(A customer walks in the store and proceeds to the counter.)

Customer: “I’m so glad they arrange you folk some proper jobs.”

(She then walks into the store, leaving me puzzled with her comment. She returns in a bit with a product.)

Me: “That’ll be €25.99. Cash or card?”

Customer: “Don’t take this wrong, but I don’t want to give my credit card to a convict.”

Me: “A convict? I assure you I’ve never had any problem with the law.”

Customer: “Why do you have bars in the windows, then?”

Me: “Our insurance company insists on having them so you can’t get in by just breaking a window.”

Customer: “Oh…”

(I’ve never seen anyone with such a bright red face before!)

Interlocked Into That Price

| Melbourne, VIC, Australia | Bad Behavior, Criminal/Illegal, Transportation

(A customer comes in who has an “interlock” on his car, which is a system the courts here put on cars of people who get convicted of drink driving. The interlock will only allow the driver to start their car once they blow in a breath test and get a nil alcohol reading. I am nearly finished checking this customer’s car in when he advises me of this.)

Customer: “Yeah, so, my car has an interlock on it, just so you know”.

Me: “Ah, ok. Well, thanks for letting us know and due to this there will be an additional $25 fee on top of your parking total”.

Customer: “What?! That’s ridiculous! Why?”

Me: “Because, sir, due to the interlock you will have to park your car yourself in our facility and our staff will be unable to move your car at all until you return, which does make it harder for us to get to any other cars behind yours.”

(Customers has a grumble about this, and asks to speak to my supervisor, who tells him the exact same thing I have.)

Customer: “Why can’t you just blow in my interlock when you need to move it? Are you afraid you’ll get a positive reading? Do you drink at work or something?”

Supervisor: “No, sir. Not that that is your business but I DON’T drink at work and I will NOT blow into your interlock for OH&S reasons.”

(Customer finally agrees to pay the $25 fee but has to have the last word.)

Customer: “I think this is ridiculous; you guys certainly know how to milk the money out of people!”

Me: “Well, I guess it just doesn’t pay to drink and drive, does it, mate?”