Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Needs To See The Doctor For Their Stupidity

, | USA | Crazy Requests, Extra Stupid, Health & Body

(I work in a call center that mainly serves as an after-hours line for local hospitals and clinics. Routine questions revealed this particular caller to be a pregnant teenager and someone who speaks English as a first language.)

Me: “Good evening. How may I help you?”

Patient: *using the most arrogant and condescending tone imaginable* “I need to speak to a doctor, right now!”

Me: “Miss, are you currently experiencing an emergency? Bleeding, difficulty breathing—”

Patient: “No, no, but this is really important!”

Me: “Would you like me to take a message?”

Patient: “NO! I said I need to talk to a DOCTOR, NOW!”

(The doctor’s line is reserved for emergencies only. Nonetheless, I continue politely.)

Me: “What seems to be the nature of the problem, miss?”

Patient: “The doctor gave me these prenatal vitamins, and I need them to tell me how much I should take!”

Me: “…You mean the dosage instructions printed on the side of the bottle?”

Driving Directionless

| CT, USA | Crazy Requests, Extra Stupid, Transportation

(We have tricky pumps and constantly have.to explain to people how to use them…)

Customer: “The f****** pumps are not working!”

Me: “You have to push in the nozzle all the way.”

Customer: “I f****** did that. Can’t you just come and f****** help me?”

Me: “I’m busy right now; I’ll be outside in two minutes.”

(I wait two minutes and go outside and try pushing the nozzle all the way in and it doesn’t work… so I read the display screen.)

Me: “Sir, it says you need to lower the lever.”

Customer: “Well, at every other gas station you lift it up!”

Me: *slams down lever* “Well, at this gas station we follow directions.”

All Dressed Up With Nothing To Wear

| Austria | Bizarre, Crazy Requests

(I work at a store that is part of a large shopping centre. An energy drink company is having a promotion in the centre, letting men in neon-green full body suits hand out flyers. Their face and head is covered, too. It’s deep winter. I work the checkout-counter at our store, when one of the neon-green men comes up with a heap of clothing. His face is still covered.)

Customer: “Do you work until closing time today?”

Me: “Um, yeah. Why?”

Customer: “I don’t know where to put this stuff while I am working, so I wondered if you would keep them for me and bring them out when you are done.”

Me: “Don’t you have a room where you keep your regular clothes and stuff?”

Customer: “No, I came from home dressed like this, and it was freezing. That’s why I am buying some clothes now.”

Me: *trying not to laugh* “All right. I have to clear that with my manager, but I’ll be out by 19:30.”

(The manager agreed to this, laughing. When I came out he was waiting, still in full costume, at the employee door, thanked me profusely, and disappeared into a men’s room nearby. I never saw him again.)

Put Yourself In Her Wet Shoes

| UK | Crazy Requests, Extra Stupid

(On this particular day it has been raining really heavily. Unfortunately, the shoes I am wearing have holes in them. Thankfully, my house is only over the road. I text my mum asking her to bring me a spare set of socks to wear. This exchange happens just after my mum drops off my socks. Customer #1 comes to my till as I pull off my first sock.)

Me: *sitting on a stool changing my socks* “I’ll be right with you. I just need to change my socks.”

Customer #1: “Can’t you get dressed properly before starting work? Seriously, this is unacceptable behaviour.”

Me: “Sir, I apologise. I was dressed before I left but the soles of my shoes have holes in them so my socks got wet.  I am changing them as I cannot work with wet socks.”

(Customer #2 has walked over as I say this.)

Customer #1: “What do you mean your feet got wet? There are no puddles in this store. You’re just lazy.”

(I finish changing and start to scan his shopping as he yells about how unacceptable my behaviour is and that I’m lazy. Customer #2 taps the other customer on the shoulder.)

Customer #2: “I was just wondering did you notice how wet it was outside?”

Customer #1: *rolls eyes* “Of course, it’s raining. It would be wet outside.”

Customer #2: “That’s why this young lady had to change her socks. She already explained that her shoes have holes. Or did you think she lives in the shop?”

Customer #1: *goes bright red and doesn’t say anything else*

(I smiled at the second customer and thanked him for being so helpful.)

Expressing About The Express Lane

| Iron Mountain, MI, USA | At The Checkout, Crazy Requests

(I am working as a cashier in a lane that is clearly marked for customers with 20 items or fewer. A customer comes to my lane with a cart teeming with items. I begin ringing her up. About halfway through the transaction, she looks at me.)

Customer: “There just isn’t enough room to put all of my items on this counter! Why isn’t there more space for me to put my items?”

(I could not even form a sentence to respond. After her receipt printed, I checked the item count on her receipt – 110 items!)

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