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    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    Have A Heart (Attack)

    | SK, Canada | Bad Behavior, Crazy Requests, Health & Body, Top

    (I work at a walk-in medical clinic located in a shopping center. It is about 20 minutes before closing and as a result, it’s only the doctor and I working. A man walks in complaining of chest pain, and goes into full cardiac arrest. I am in the back assisting the doctor for approximately 10 minutes as he stabilizes the patient and the paramedics arrive. Once the paramedics take over, I head for the front desk. There is a patient waiting.)

    Patient: “About d*** time! I have been waiting for five minutes!”

    Me: “I am sorry, ma’am. We had a patient in full cardiac arrest and the doctor required my assistance.”

    Patient: “That’s no excuse for bad service. I shouldn’t have had to wait that long. Now, I want to see a doctor.”

    Me: “Unfortunately, the doctor will be leaving with the patient and paramedics to go to the hospital. We have to close a few minutes early.”

    Patient: “This is ridiculous. I have a sore throat and I need to see a doctor. I demand I be seen before the doctor leaves. Whoever else can wait; I am leaving on a trip tomorrow, and must be seen today.”

    Me: “Ma’am, emergencies take precedence. A heart attack beats a sore throat. You either have to come back tomorrow, or seek care elsewhere.”

    Patient: “I don’t care about your excuses! I am a busy, important person, and need to see a doctor now!”

    (I have lost all patience. I am about to throw her out, when the paramedics start wheeling out the cardiac-arrest patient on the gurney, followed by the doctor.)

    Patient: *still yelling* “There, the doctor is right there. He can see me before he takes care of that lazy guy!”

    Doctor: “Tell you what: have a heart attack right now, and I will be happy to assist you. Otherwise, get your insensitive a** out of my clinic and don’t ever come back.”

    (The customer storms out, but actually tries to come back the next day. She is refused. The man makes a full recovery and sends flowers, gift cards and thoughtful notes to both the doctor and me for the help.)

    Hard Drugs And Harder Pharmacists: The Comic

    | USA | At The Checkout, Awesome Workers, Bad Behavior, Comics, Crazy Requests, Criminal/Illegal

    A Price Peddler

    | Philadelphia, PA, USA | Crazy Requests, Money, Transportation

    (I put a lot of newly built bikes up on the racks. A customer comes in wanting to look at one of the new bikes.)

    Customer: “Can you pull that bike down? My son would like to try it.”

    Me: *pulls bike down* “Here you go.”

    (The customer’s son then rides the bike around the bike section for a minute and is pleased with it.)

    Customer: “How much is this bike?”

    Me: “It’s $79.99 in a box, or $89.99 assembled.”

    Customer: “Why is it more when it’s already together?”

    Me: “Well we have bike builders who put the bikes together. But we do have this bike in a box, so you can buy it in a box and then put it together.”

    Customer: “I think I should get a discount on this bike since it’s all dirty.”

    (The customer is talking about the tires since the bike has been ridden on the store floor, which has some dust on it.)

    Me: “Your child was the first person to ride this bike since it was built; we can wipe off the tires so that the dirt is off.”

    Customer: “No, it’s been used; look at it! I shouldn’t have to pay full price for a used item.”

    Me: “The bike builders just built this exact bike not too long ago, and I know for a fact that your son is the only one to ride this bike.”

    Customer: “So, you admit that it was used!”

    Me: “Only by your child.”

    Customer: “That’s why I should get a discount; it’s used! I want to see your manager!”

    (I call my manager who comes back to listen to the issue. My manager backs me up. The customer does eventually buy the bike, already put together, paying the additional $10.)

    Never Put The Ball In The Customer’s Court

    | St. Petersburg, FL, USA | Crazy Requests, Extra Stupid

    (I work retail for a sports store.)

    Customer: “Do you have a New York Yankees football?”

    Me: “A football? Do you mean a baseball?”

    Customer: “No, I meant a football. Do you not have any?”

    Me: “No, because the Yankees play baseball, not football.”

    Customer: “Well you are missing out on a lot of market not selling that stuff.”

    Running Some Marriage Checks

    | OR, USA | Crazy Requests, Money

    (A man comes up to my teller window and gives me an account number that he wants to deposit a check into. I pull up the account to see that his wife is the only name on the account, but the check is written out to him.)

    Me: “Hmm, do you have an account with us? Since the check is written out to you, I would have to first deposit it into your account and then transfer it to your wife’s account.”

    (After having to explain this concept a couple more times, he gives me his own account number, and I notice just how much the check is for: almost $30,000.)

    Me: “You know, I am actually going to need to put a three-day hold on this check.”

    Husband: “What? Why?”

    Me: “It’s based on a lot of factors, like your account activity and current balance, which is not much and under $500, and that you’ve chosen to come to a branch an hour from your house, which is a little odd.”

    Husband: “What? I’ve been banking here for 30 years; you’re not putting a hold on my check. That’s just ridiculous. It’s a good check! Give it back to me. I’ll just take it somewhere where they’ll actually be happy to take my money!”

    (After several more minutes of this, I ultimately agree to not put any hold on the check and he leaves. I show the check to my supervisor a couple minutes later, who says that we ARE going to put a hold on the funds. My manager is about to call the customer to let him know, when a woman walks up to my station.)

    Wife: “Hi, I wanted to transfer my husband’s check into my account. He was just in here.”

    Me: “Oh hi, give me just a second.”

    (I grab my supervisor, who tells her that we will need to put a hold on the check, so we can’t transfer it to her account just yet.)

    Wife: “Oh that’s fine. We don’t need the money now, but my husband is just so bad with his money that he’s not allowed to touch it. That’s why we keep it in my account. Otherwise he would just spend it.”

    Me: “Oh, well thank you for understanding!”

    Wife: “Oh I don’t care. It’s not a big deal. My husband was probably not very nice about it though, was he?”

    Me: “Haha, well…”

    Wife: “Yeah, he’s not very sociable.”

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