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  • Had It Up To Their Neck With Bad Customers
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    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    Water You, Stupid, Part 10

    | Seattle, WA, USA | Crazy Requests, Extra Stupid

    (Due to a broken water line in the apartments above, our copy shop has been flooded and needs to be closed. All power to the building is shut off and we are currently trying to clean up the mess. Despite this, a customer walks past the barricade and orange cones. I find her standing at one of the copy machines in ankle-deep water while wearing high heels.)

    Customer: “Why aren’t your machines on?”

    Manager: “Ma’am, the store is flooded.”

    Customer: “But your doors are unlocked! Everything should be on!”

    Manager: “Ma’am, we are currently in the process of removing everything that was damaged, so we need the doors unlocked to take stuff out.”

    Customer: “Well, this is terrible. I’m contacting your corporate office. If your doors are unlocked, everything should be working!” *storms out*

    Related:
    Water You, Stupid, Part 9
    Water You, Stupid, Part 8
    Water You, Stupid, Part 7
    Water You, Stupid, Part 6
    Water You, Stupid, Part 5
    Water You, Stupid, Part 4
    Water You, Stupid, Part 3
    Water You, Stupid, Part 2
    Water You, Stupid

    Power Trips Of Ten

    | New Port Richey, FL, USA | Crazy Requests, Language & Words

    (I work for a company that sends techs out to repair TVs and computers in customers’ homes. We have an automated call that goes out to confirm customers’ contact information and addresses. One day, a customer calls in.)

    Me: “Thank you for calling [business]. How can I help you?”

    Caller: “Yeah, I got that auto-call and it got my address wrong.”

    Me: “Okay, just a second…”

    (I pull up the customer’s information.)

    Me: “Okay, I see that we have the address listed as 1-3-6 West—”

    Caller: “NO! It’s ONE HUNDRED AND THIRTY SIX! It’s NOT ONE-THREE-SIX!”

    Me: *confused*

    Caller: “You fix that, okay?”

    Me: “Sure…sir. I’ll…update that right now for you.”

    Caller: “Thanks…bye!” *click*

    Would You Like Smoke Up Or Delivery

    | Bucks County, PA, USA | Crazy Requests, Criminal/Illegal, Food & Drink

    (Note: My boss only purchased this particular pizza shop about four years ago. I am answering a phone call at the beginning of my shift.)

    Me: “Thank you for calling [shop name]. Will this be for pick-up or delivery?”

    Customer: “Uh, is this the NEW [shop name]?”

    Me: “Yes, the current owner purchased this restaurant about four years ago.”

    Customer: “Oh, okay. Uh…can I get a delivery?”

    Me: “Sure! What’s your address?”

    Customer: “Yeah, I just want two large pies and a dime bag.”

    Me: *taken aback* “Um…excuse me?”

    Customer: “Two large pies and a dime bag.”

    Me: “I’m sorry, sir…a dime bag?!”

    Customer: “Can’t I get a dime bag with my delivery?”

    Me: “No, absolutely not. We only sell food here…no dime bags!”

    Customer: “Oh, okay then.”

    (He proceeds to give me his contact information for two large pies. After the call ends, I bring the order into the kitchen. However, before I have a chance to even hand the slip to the cook, the phone rings again.)

    Me: “Thank you for calling [shop name]. Will this be for pick-up or delivery?”"

    Same Customer: “Uh, yeah, I wanna cancel my order for two large pizzas.”

    Me: “Okay, so you want to cancel the two pizzas, correct?”

    Same Customer: “Yeah. Unless I can get a dime bag with them, that is.”

    Me: “No, you still can’t get a dime bag.”

    Same Customer: “Oh, okay. Yeah, cancel the order…”

    (I found out later that 15 years ago, a previous owner used to run a little “side operation” for quite some time before the police caught on and sent him to jail.)

    At Least Meet Us Half-And-Half Way

    | Livingston, NJ, USA | Crazy Requests, Food & Drink, Top

    (I’ve been called to our store’s cafe to deal with a customer demanding a free drink.)

    Me: “Hi, what seems to be the problem?”

    Customer: “I got the wrong drink yesterday, so I told the barista that they need to give me a free drink to make up for it.”

    Me: “I’m sorry…you got the wrong drink yesterday?”

    Customer: “Yes! I come here every day to study and get the same drink! Yesterday, they gave me some disgusting sludge. I had to drink the whole thing! What are you going to do to make it right?!”

    Me: “You drank the whole thing, even though you thought it was disgusting and you were still in the store?”

    Customer: “That’s not the point! They gave me the wrong drink. You need to make it up to me.”

    Me: “Why didn’t you tell the barista that you were given the wrong drink yesterday? We would have happily gotten you the correct drink.”

    Customer: “I didn’t realize I had the wrong drink until I sat down. What was I supposed to do, get up and walk all the way over to the counter?!”

    Unbearably Bad Ideas, Part 2

    | Edinburgh, Scotland, UK | Crazy Requests, Pets & Animals

    (I am at the zoo with my little cousin to see the pandas that have recently arrived.)

    Visitor: “Aw, look at it! It’s just so cute! They’re not dangerous, are they?”

    Worker: “Um, well, they’re bears…they’re just as dangerous as other bears.

    Visitor: “But if I were to walk in to the enclosure, it wouldn’t hurt me. I could touch it, couldn’t I?”

    Worker: “Well, no. It’s a bear.”

    Visitor: “Oh, but the female! She must be very gentle. I could touch the female panda.”

    Worker: “Actually, she’s pretty feisty. I wouldn’t go near her, either!”

    Visitor: “Aw, I really thought they were cute and lovely, like big teddy bears! I’m so disillusioned now…”

    Related:
    Unbearably Bad Ideas


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