Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Can’t Go Without Within

| Detroit, MI, USA | Crazy Requests, Extra Stupid, Money

Caller: “Why did you send me a letter saying I have to pay my bill 31 days before it’s due?”

Me: “Ma’am, that letter is simply stating that you have to pay the bill WITHIN 31 days of the due date.”

Caller: “Yes! The letter says WITHIN 31 days! That means BEFORE!”

Me: “Ma’am, I deal with accounts similar to yours all day every day, and I’m telling you, you have 31 days PAST the due date to pay the bill.”

Caller: “That’s not what this letter says! I want you to send me a letter in writing stating what you just said.”

Me: “Ma’am, if I sent you a letter stating what I just said you would receive the same letter you’re calling me about right now.”

Caller: “Well, I’m going to send your company a letter to tell them I still haven’t received my bill for next month! I can’t afford not to have coverage!”

Me: *finally giving up* “Would you like the address, ma’am?”

Keeping It One Place Is EXACTLY What A Store Does

| Sault Ste. Marie, MI, USA | Bizarre, Books & Reading, Crazy Requests

Customer: “Where are your Jean Auel books?”

Me: “Oh, those are in historical fiction, the next aisle over.”

Customer: “Ugh, why can’t you put everything in the same place so I don’t have to walk?”

The Collapse Of Human Decency

, | MI, USA | Crazy Requests, Extra Stupid, Top

(I work in the fuel kiosk at a popular chain grocery store. There is only one person in the kiosk at a time, unless cash office people are counting the safe money. I have not been feeling well, but come into work anyways.)

Cash Office Worker: “Could you shut the safe for me?”

Me: “Sure.” *notice a customer at the window and stand* “Hi, how can I—”

(Suddenly I get very dizzy and pass out, hitting my head on the concrete floor. When I come to, my coworker is standing over me.)

Cash Office Worker: “The manager is on his way, and an ambulance. Don’t try to sit up yet. Are you cold? Do you hurt anywhere?”

Customer: “ISN’T ANYONE GOING TO F****** HELP ME?!”

Cash Office Worker: “He’s been yelling for about two minutes now, even though he saw you pass out.”

(The manager comes running into the kiosk.)

Manager: “Is she okay? The ambulance is almost here. I heard the sirens.”

Me: “I’m okay but I think my head is bleeding.”

Customer: “ARE YOU THE MANAGER? GET YOUR LAZY-A** EMPLOYEES TO DO THEIR F****** JOBS!”

Manager: “You’ve got to be kidding me.”

(The customer not only stood there and yelled the entire time, but later filed a complaint against me!)

One Brick Shy Of A Load

| USA | At The Checkout, Crazy Requests, Criminal/Illegal

(I work for a firearm retailer. We put out an ad every month stating our monthly sales. It always states ‘while supplies last.’ A ‘brick’ is 500 rounds of ammo. A well dressed older gentleman walks up to counter.)

Me: “Hello, sir. What can I do for you today?”

Customer: “I’d like to buy a brick of 22.”

Me: “I’m sorry, sir. We sold out earlier today.”

(The customer pulls out the ad, slams it on the counter and points to the bricks of 22.)

Customer: “And then what is this?”

Me: “It’s an ad for 22, but everything is ‘while supplies last.'”

Customer: “Do you understand the law of ‘false advertising?'”

Me: “Yes.”

Customer: “Well, [My Name], you will be hearing from my lawyer!” *smirks and briskly walks away*

Manager: “Third threat of legal action this month; we’re on a roll.”

(A lawyer actually called the next day and mentioned me specifically. He stated that he was only calling because his client paid him to ‘look into it.’ Nothing, of course, happened.)

The Price Of Dishonesty

| PA, USA | At The Checkout, Crazy Requests, Criminal/Illegal, Money

(Our store is running a sale on certain cereals. I had just finished ringing up a customer who purchased some, and have told her the total.)

Customer: “Wait, that can’t be right. The cereal is two for $4!”

(After double checking the register, I look inside the flier.)

Me: “Oh, sorry. These boxes are 18 ounces, and the sale’s only for the 13 ounce boxes.”

Customer: “No it isn’t! They’re the same price over there.”

(The different sizes having the same price was news to me, so I follow her over to the aisle to find that while only one was on sale, both had the same price.)

Customer: “See? This is just dishonest!”

Me: “Well… that seems strange, but only the smaller one is on sale.”

Customer: “I can’t believe you’re doing something this dishonest! I’m reporting this!”

(She takes out her cell phone and begins taking a picture of the price tags.)

Me: “Giving them the same price seems weird, but how is it dishonest?”

Customer: “Because they have the same price! What’s the difference between these two?!”

Me: *confused* “This one’s five ounces larger, but not on sale?”

Customer: “Forget it, I don’t want them anymore.”

(We return to the counter, where a line has started to form.)

Me: “All right, then. That will be [total].”

Customer: “That’s still not right! This item is supposed to be a dollar!”

(She marches back to the shelf and shortly returns.)

Customer: “Never mind, it was the item next to that one that was on clearance.”

(I needed manager approval for all the voided items, so I handed her money back while I started handling the other customers. When we later closed the register, we found it was short by the exact amount she owed. Apparently, she made the manager think I’d held on to her money. For how much she talked about dishonesty…)

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