Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Medicated And Dedicated

| Perth, WA, Australia | At The Checkout, Crazy Requests

(It has been a quiet day, and I happen to overhear this conversation between my coworker and the customer. I decided to intervene at one point.)

Customer: “Hi, I’d like to buy a packet of [Medication].”

Coworker: “Sure, what packet size did you want? We have 84, or 168.”

Customer: “Don’t you have the smaller pack? The 28 pack?”

Coworker: “Sorry, I don’t think we do. I’ll go check the back if we might have stock.”

(Whilst my coworker went to the back to check, I decide to converse with the customer to keep the sale.)

Me: “I’m sorry that we don’t have the smaller pack in stock, but the larger packs do work out cheaper than the small pack in the long run. Especially if you need to take them long term.”

Customer: *angrily* “I know that! I’d prefer getting the small pack so I know what I’m taking! And I do need to watch what I spend to be able to put food on my plate each month.”

(My coworker returns.)

Coworker: “I’m sorry but we didn’t have any small packs at the back.”

Customer: *in a huff* “Oh fine, I’ll just take the 84s.”

(While my coworker is processing the sale:)

Customer: “Oh, and these as well.”

(She placed three chocolate bars on the counter.)

Allergic To Common Sense, Part 3

| Cicero, IL, USA | Crazy Requests, Food & Drink

(After ordering a breakfast sandwich with only sausage and cheese, a customer comes back with said sandwich with a few bites taken.)

Customer: “I can’t eat this!”

Me: “I’m sorry. Is there a problem with your order?”

Customer: “I can’t eat meat. I’m allergic.”

(Confused on why she ordered it in the first place, I offer her something else or her money back.)

Customer: “Just make me a sandwich with ham and cheese.”

Me: “Um, you just told me you’re allergic to meats.”

Customer: “Yes.”

Me: “Ham is a meat.”

Customer: “I’m allergic to that meat.” *points at sandwich*

Me: “You’re only allergic to that type of sausage?”

Customer: “Yes, that’s why I’m telling you to make me a sandwich with ham instead!”

Me: “Are you sure you just didn’t like it?”

Customer: “Are you calling me a liar?!”

Me: “Well, it’s just that our sausage is made from pork. Now you’re asking for ham.”

Customer: “What’s your point?”

Me: “Ham is a pork product. If you eat this, I may have to call a paramedic in due to your throat possibly swelling. We wouldn’t want to risk your life, miss.”

Customer: “…I didn’t like the sausage.”

Related
Allergic To Common Sense, Part 2
Allergic To Common Sense

Has No Room To Maneuver

| USA | Crazy Requests, Hotels & Lodging

Lady: “I’d like a room.”

Me: “I’m sorry, we have no more.”

Lady: “What? WHY NOT?!”

Me: “Because we have run out of rooms to sell.”

Lady: “Don’t be smart!”

Me: “You want me to act dumb?”

Lady: “No! I want YOU to give ME a room!”

Me: “Look, we don’t have any more. I don’t know–.”

Lady: “Ridiculous! Absolutely ridiculous! I come in a hotel, and they don’t have rooms?! What madness is this?”

Me: “Um—”

Lady: “The whole POINT of hotels is to have rooms. Otherwise, it’s like me going into a mattress store and they have no mattresses! Or a hardware store and they have no wrenches!”

Me: “I’m sure that even hardware stores run out of wrenches every once in a while… As for the mattress stores, they have plenty of stock in their warehouse for delivery. We can’t ‘deliver’ rooms and we have no warehouse.”

Lady: “Stop being an a**!”

(She ranted and raved about the ‘insane’ idea of a hotel having no rooms, and was eventually escorted off by security, still screaming!)

You’re Minnow Good

| MA, USA | Crazy Requests, Pets & Animals

(A customer comes into our fish department and points at the minnows.)

Customer: “I want 30 these!”

(Being the new girl in training, I count out 30 minnows, bag them, and start tying off the bag. Then, after watching me the entire time closely, the customer speaks up.)

Customer: “They too small! You grabbed small ones!”

(So my trainer comes over to see what the problem is. I explain I grabbed all the minnows from the large minnow tank and my trainer confirms this with the customer. However the customer continues:)

Customer: “She grabbed all small ones and I want big ones!”

(The coworker training me wanted to choke him with a bag but instead dumped the 30 fish back into the tank and re-caught 30 ‘bigger’ minnows. They were all the same size.)

The Opposite Of A Rib-Tickler

| FL, USA | Bad Behavior, Crazy Requests, Family & Kids, Food & Drink

(I’m the last to get cut tonight and end up having to pick up a table. Right off the bat, this woman tells me how last time she had a horrible experience and that our boss said he’d take care of them the next time they were in.)

Customer: “I want our appetizer crispy, but not burnt. I want our ribs to be meaty and full. I don’t want them to just pick out any kind and my daughter will have her steak medium.”

(I bring out the appetizer.)

Customer: “This isn’t crispy at all! See all this?”

(I go back and get a new one started for her. When I come back out to tell her that, she says:)

Customer: “Well, we actually want it without all the seasoning on it.”

(I run back to let the kitchen guys know, and they are now making the third appetizer for this family. I bring it out when it’s ready.)

Customer: *after about a minute of eating the appetizer* “Why is everything taking so long? Why is the food taking so long? We’ve been here three hours!”

(It’s been approximately a half an hour.)

Me: “Well, ma’am, we had to make you three appetizers first, before the food was put in.”

Customer: “I don’t care. It’s taking too long. And they better not screw up the ribs.”

(I go back to the kitchen and tell the guys they really need to help me out here and they do their best.)

Customer: *after biting into her ribs* “Do you see this? It’s so dry! Taste it!”

Me: “No, thanks, ma’am. I trust you.”

(I grab my manager and have her talk to them. We get her two new baked potatoes, she argues over what medium meant, etc. My manager takes the ribs off the bill. I take it out to her.)

Customer: “Well, I don’t think we should pay for any of this! We didn’t eat it! My daughter hardly touched her steak.”

(I ran back and begged my manager to take care of it, since they had been here over an hour and a half and we’re closed. She took care of the whole check. I sat down with the woman and chatted for a minute afterwards, and she handed me $6… on a check that should’ve been $50, for a table that kept me past closing.)

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