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  • September Theme Of The Month: Overheard!

    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    Giving You A Cold Reception

    | OH, USA | Crazy Requests, Tourists/Travel

    (I’m working in a 19th century mansion that has been turned into a museum. It’s late autumn and the house already gets very cold inside. I’m ringing up a couple for a tour.)

    Customer: “Aren’t they ever opening this house for Christmas again?”

    Me: “Well, it’s very difficult to hea—”

    Customer: “Yes, they said something about it being hard to heat. I wouldn’t think you’d need much heat just for a tour!”

    Me: “Oh, you might feel differently in December. But I also think the guides might revolt over being kept in a 50-degree house all day.”

    Customer: “You’re all just lazy!” *walks away*

    She Likes Piña Coladas, And Getting Sugar To The Brain

    | Bar | Crazy Requests, Food & Drink

    (I recently started bartending and learning to mix cocktails. One night a customer was unhappy with her piña colada.)

    Customer: “This tastes horrible!”

    Me: “I’m very sorry about that. Would it be okay if I tried the drink, to figure out what I messed up?”

    (I try the drink and it tastes normal.)

    Me: “Sorry, but I can’t taste the problem. I could try and make you another one, but it’ll probably taste the same. Maybe another cocktail?”

    Customer: “No, I want a piña colada. What have you been putting into this?”

    Me: “The usual. Ice, coconut syrup, cream, white rum, pineapple juice—”

    Customer: “Why in the world would you put white rum in that?”

    Me: “Because that’s the recipe? At least the one we are using here.”

    Customer: “No, there’s no white rum in a piña colada. There’s piña colada in piña colada!”

    (At that point I realise she’s probably used to store-bought pre-mixed drinks. I tell her that my boss will sort it out, and after talking to him, we make a drink with half the alcohol and double the syrup. Apparently that hit the spot.)

    Crazy Requests Only Go In One Direction

    | UK | At The Checkout, Awesome Workers, Crazy Requests

    (I work in a shop that sells comics, video games, trading cards, and assorted trinkets related to the culture around them. I work in the back where I test incoming consoles to check for issues. Between the back and the front is a small hole in the wall where I see a customer with a problem.)

    Coworker: “That’s gonna be £32.20.”

    Customer: “Wait, I have the deal here.”

    (The place is running a small deal where you get 10% of the cheapest item if you present a flyer with the deal written on the back. My coworker proceeds to change the price accordingly. I get called to the front while the customer speaks to the owner. After hearing him rant for about five more minutes:)

    Customer: “I can’t believe you advertize a deal and not follow up on it. The [Competing Store] down the road would give me all this for free for all the trouble. What can YOU do for me?”

    Me: “Give you directions to [Competing Store]?”

    Weirdness In The Blood

    | Sarasota, FL, USA | Bizarre, Crazy Requests, Health & Body

    (We have a patient known for saying random, off the wall things. I had just scheduled a follow up appointment for him.)

    Me: “Okay, sir, the doctor would like you to have some bloodwork done two weeks prior to your next appointment.”

    (I hand him the lab slip and the patient stares blankly at me for a moment.)

    Patient: “What do they do with the leftover blood?”

    Me: “Sorry?”

    Patient: “What do they do with the blood that they don’t use?”

    Me: “Um, I believe it’s discarded as they have no use for it…”

    Patient: “Do you think they would give it to me?”

    Me: “You want the leftover blood sample?”

    Patient: “Yes. It’s MY blood.”

    Me: “What would you do with it?”

    Patient: “I don’t know, but I want it!”

    Me: “Have a nice day, sir.”

    Their Attitude Stinks

    | USA | Awesome Workers, Crazy Requests, Health & Body

    (An order comes to my pharmacy for a well-known antibiotic. This antibiotic is known to smell exactly like rotten eggs, so most of us just hold our breath while we count it and try not to think about it too much. We dispense it to a woman who is picking it up for her teenage son. Everything is normal and she leaves with the prescription, but about 10 minutes later she comes stomping back into the pharmacy, pretty much shoves the person that I am currently helping out of the way, and throws the bottle of medication on the counter.)

    Customer: “I want to speak to your manager right now! You guys gave me rotten medication!”

    Me: “Really? Let me look at the expiration date on your bottle. Normally we don’t keep anything that has one less than a year away.”

    (I look at the bottle and see that the pharmacist wrote a date of over a year away, and I go over to our stock bottle and check and the numbers correspond with each other.)

    Me: “Hmm. Well, ma’am, it doesn’t look like this medication is expired but I will have the phar—”

    Customer: “You are just lying! I mean, come on and open that bottle! It smells totally rotten! I can’t believe that you would ever give someone bad medication! My son is very very ill!”

    Me: “Oh, that’s just because the active chemical that is in this medication has a bad smell. Trust me, I wish there was something that we could do about it back here, too. Most of us hold our breath while we count it.”

    Customer: “Stop ****** lying to me. You just don’t want to admit you did something wrong! I will have your job for this, b****!

    (At this point the pharmacist who has been listening the whole time walks over.)

    Pharmacist: “Ma’am, while I don’t like the fact that you are calling my staff names like that I will let you know two things. One is, certain chemicals have a bad smell. It’s just a fact of life. So, while I know that smell is unpleasant, it’s just one of those side effects that come with being able to take medications that will help your sick son. I assure you it’s supposed to smell that bad. If it didn’t, it wouldn’t work right. Two, since you don’t seem to want to listen to my employees and call them awful names, this will be the last time that you or any members of your family can shop or fill any type of medication here. Maybe in the future you can learn how to treat people the way you want to be treated.”

    (The woman proceeded to turn bright red with embarrassment and tried to apologize, but my boss wouldn’t hear it. That was almost two years ago and he still will not allow her or her family to fill their prescriptions at his pharmacy.)

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