• Done With You
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  • August Theme Of The Month: Best. Customer. Ever!

    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    Wii-U Are Not Listening

    | Portland, OR, USA | Crazy Requests, Extra Stupid, Family & Kids, Technology, Theme Of The Month

    (I’m browsing video games in a large national department store where all employees are required to wear red. This particular store, I’ve noticed, is pretty relaxed about what form the red shirt or top can take, as well as the shade of red. Coincidentally, I’m wearing a red t-shirt with a local hockey team’s name across it. A mother and her ten-year-old boy approach me.)

    Mother: “Excuse me, is the Nintendo Wii still on sale?”

    Son: “Wii-U!”

    Me: “I’m not sure. I don’t work here.”

    Mother: “Can you call someone back here who would know? He wants the Wii really badly.”

    Son: “Wii-U!”

    Me: “Well, there’s a customer service button over in movies. That should bring someone over. And I think he wants the Wii-U, the new system they came out with.”

    Mother: “You want me to walk over into another department and ring a bell?! What the h*** kind of employee are you?”

    Me: “I’m an employee of [National Insurance Company]. I’m not a clerk at this store.”

    Mother: “Don’t give me that bull-s***! You’re a punk kid!”

    Me: “I’m 26.”

    Son: “Wii-U!”

    Mother: *grabbing kid’s hand* “You know what? We’ll go to [Well-known Toy Store Chain] and pay full price for the god d*** Wii, because I’m sick of this crap!”

    Son: “Wii-U!”

    Me: *laughing* “Is that all he says?”

    Mother: “HOW DARE YOU!”

    (Eventually she was escorted from the store and the manager, after watching the entire exchange on the security tapes, let me use my ’employee’ discount on the game I wanted. I got it for… Wii-U!)

    Having A Boo Hoo About Your Hoo Hoo’s

    | CA, USA | Crazy Requests, Extra Stupid, Theme Of The Month

    (My school happens to have a similar uniform code as the store I’m walking into. Due to the fact today is hot I take off my shirt, revealing a tight and slightly revealing tank top which matches the uniform the store employees wear. I’ve also been blessed with looking older than I actually am, along with having bigger breasts and curves even though I’m younger than I look. I’m with a group of friends until I wander off to look for school materials — the reason we’re all here anyway — until this lady comes over.)

    Lady: “Your uniform attire is inappropriate.”

    Me: “Excuse me?”

    Lady: “Exposing those poor young girls into thinking they have to follow the motto ‘sex sells.’ I demand to see your manager.”

    Me: “But I don’t work here.”

    Lady: “Then why are you wearing the same colors as he is?”

    (A passing employee walks down the aisles.)

    Me: “I go to [High School]. We have the same colors except our shirts are black. I just chose to wear a red tank top today.”

    Lady: “I don’t want to hear your lies. I want to see your manager!”

    Me: “But I don’t work here!”

    (The lady storms off and I don’t think anything of it until she comes with the manager.)

    Lady: “Her uniform is unacceptable! This is a family place and she’s showing her hoo hoos off with that string tank top! These girls do not need to be influenced by your employees’ need for sexual attention!”

    (Needless to say I was ‘fired’ from somewhere I didn’t work and could pick up my check by the end of the week!)

    Can’t Read The Minds Of The Mindless

    | Rockwall, TX, USA | At The Checkout, Crazy Requests, Food & Drink

    (I work at a steakhouse where we think and act guest first. There are never customers only guests.)

    Guest: *talking on phone*

    Guest’s Wife: “He’ll take a sweet tea.” *rattles off the rest of the drink order*

    Me: “Yes, ma’am.”

    Guest: “Why didn’t you ask me what I wanted to drink?”

    Me: “I didn’t want to interrupt your phone call, sir. Can I go ahead and get your order for you?”

    Guest: *looks at me strangely for a few moments*

    Guest’s Wife: “Did you get all that, sweetheart?”

    Me: “I’m sorry, sir, you didn’t actually say anything. What can I get you?”

    Guest: “Well, you should know. I was thinking it very loudly.”

    Me: “I’m sorry, sir, could you please repeat what you would like to eat?”

    (The guest tells me and as I walk away loudly says to his wife:)

    Guest: “This is the worst customer service I’ve ever had! What kind of waitress can’t just tell what I’m thinking?!”

    Try To Flush This Customer From Your System

    | Mankato, MN, USA | Bizarre, Crazy Requests, Health & Body, Theme Of The Month

    (I am looking at cold medicine when a man stops me.)

    Man: “Excuse me; do you know where the laxatives are?”

    (Assuming he had a good reason for asking a stranger, I show him a few aisles over.)

    Man: “Oh, this can’t be right… What about suppositories?”

    (Very awkward items to ask for, but I find them and try to walk away.)

    Man: “This goes where? Oh god! I am trying this new diet thing… But it can’t be correct.”

    Me: “Well, there are some diets these days that try to ‘flush’ you out, so it’s not uncommon.”

    (Visually perplexed, he sets them back and mumbles:)

    Me: “I better rethink this.”

    (I quickly wander to a completely different section of the store, and shortly after, he came up to me again.)

    Man: “So, do you even work here?”

    Me: “No, sir.”

    Man: “Huh…” *he slowly walks away*

    Thank You For Your Non Custom

    | OK, USA | Crazy Requests, Extra Stupid, Theme Of The Month

    (I’ve just gotten off work and run to a nearby store to pick up a few things. At work, we wear vests and leave them there after our shifts, so I’m wearing ‘normal’ clothing; a black shirt, jeans, and flats. In no way do I look like I’m working, or like I work for the store I’m shopping in.)

    Other Customer: “Excuse me; can you help me find something?”

    Me: “Oh, I’m sorry. I don’t work here and this is my first time shopping here. I just saw an employee stocking in the next aisle, though. He may be able to help.”

    Other Customer: “But you work at [My Store]! I saw you earlier!”

    Me: “Yes…”

    Other Customer: “So why won’t you help me?”

    Me: “Because I’m not at work? This isn’t my store. I can’t be of assistance.”

    Other Customer: “You provide terrible customer service! I’m reporting you!”

    (She did indeed report me to my manager. He couldn’t stop laughing and just said that he doesn’t understand why all of the weird things only happen to me. Indeed, when the lady came through my line a few days later, she demanded that I accept a return of the items she bought at the other store where I “wouldn’t help her.” I don’t think she understands how stores work.)

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