November Theme Of The Month: Black Friday!

Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Smiling With Suspicious Intent

| TX, USA | Bizarre, Crazy Requests

(I’m known at work for being cheerful and always having a smile for everyone. A customer comes to my till and puts down his things, and I smile and greet him.)

Customer: “What are you grinning about?”

Me: “…I’m sorry?”

Customer: “I saw you grinning like you’re laughing at me or something. Stop that.”

Me: “I’m sorry; I was just trying to be cheerful.”

Customer: “Well, don’t! It’s too suspicious!”

(The customer finished the transaction and walked away, glaring and muttering about ‘suspicious’ the whole time.)

Smile, And The World Complains About You

| TX, USA | Bizarre, Crazy Requests

(We’re a small store so there are only three of us this morning: manager, coworker, and I. The manager is positive and helpful and my coworker is one of the most honestly sweet and upbeat persons I’ve ever met. She has a habit of using little verbal prompts, like ‘ok,’ and ‘uh-huh,’ to encourage customers to talk. It’s midway through the shift and a customer comes barreling up to Manager and me.)

Customer: “I need help! I need help and that other one won’t help!”

Manager & Me: *after exchanging puzzled looks* “I’m sorry, how can we help?”

Customer: “I asked the other girl and she just smiled and kept saying ‘uh-huh’ while I talked. You should talk to her! She should be fired! That’s so rude!”

Manager: “I’m sorry, she… smiled?”

Customer: “Exactly! So rude! You need to talk to her!”

Manager: *to me* “I’ll handle this…”

(He shadows her around for about half an hour, deliberately steering her away from my coworker. Finally the customer’s done and the manager makes sure I’m the one checking her out. She’s still complaining.)

Me: *super cheerful* “Looks like you found some great stuff!”

Customer: “I can’t believe you let her work here! Everyone knows it’s rude to smile and say ‘uh-huh!’ I was in [Big Chain Supermarket] earlier and I could barely walk in before there was some idiot smiling and saying that! She’s horrible! She just kept smiling while I talked. She needs to find a different job. I don’t come in here for that sort of treatment!”

Me: “I can’t imagine…”

Customer: “And I’m such a nice person! I never get upset unless it’s something huge! She should be fired!”

Me: “I’m quite certain our manager will talk with her. Now, how would you like to pay?”

(I get the customer checked out and the manager makes certain my coworker is hiding when the customer leaves. Afterwards we all just sort of look at each other like, ‘well, that happened.’ My coworker looks ready to cry.)

Me: *to coworker* “Stop smiling. So rude.”

(Fortunately that made her crack up and, oddly, we haven’t had any other complaints about her smile!)

Entreating You For The Treats

| MI, USA | Crazy Requests, Food & Drink, Pets & Animals

(I lock up and clean the vet clinic where I work. It’s a Saturday evening after a long, busy day. I’m in the middle of mopping the main lobby when I hear a knock at the glass door.)

Me: “I’m sorry, sir. We’re closed until Monday morning.”

Man: “Miss, please, you have to let me in!”

Me: “I can’t let you in. There is an emergency vet clinic down the road if your pet needs a veterinarian.”

Man: “No, please, it’s an emergency!”

Me: “I can’t let you in! I could be fired!”

Man: *starts shaking the door*

Me: “SIR! Please stop doing that! I told you I can’t let you in! If you continue to shake the door, I’m going to call the police!”

Man: *on the verge of tears* “Please… please, let me in….”

Me: “Do you need to pick up medicine or something? I can’t let you in, but maybe I can call my boss to help you.”

Man: “No, I need [Brand of dog treats].”

Me: “There’s a pet store down the street that sells them as well.”

Man: “REALLY?”

Me: “Yes…”


(I never saw him again. Dude, I hope you got your treats.)

Guessing Abhors A Vacuum

| Aarhus, Denmark | At The Checkout, Crazy Requests, Math & Science

(I’m working the register and we just got some new fruit that isn’t written on the paper so I call my coworker over to help find the number.)

Me: “Sorry, sir, it’s just going to be a minute. I need my coworker to find the number for these fruits as I don’t have it yet.”

Customer: “Can’t you just guess?”

Me: “I really don’t think that will work”

Customer: “Come on, just try.”

Me: “Oh, hey, it did work!”

(Customer looks pleased and gets ready to pay.)

Me: “Guess you just bought a vacuum cleaner for 249.99.”

Customer: Oh…”

Trying To Explain In Black And White

| Fairfax, VA, USA | Bigotry, Crazy Requests, Food & Drink

(I’m the hostess at an upscale restaurant where all the tables are pre-set with silverware rolled up in black linen napkins. If a customer with white pants come in, we trade out their silverware with one rolled in white linen. This prevents any black lint or string that might’ve been on the napkin from being highly visible. I’m currently working a busy Saturday and the restaurant is about 3/4 full. I’ve just sat a group of four ladies at a booth. Three of them are black and are wearing black pants or jeans. The fourth lady is white and wearing white pants. I switch out her silverware.)


Me: “Pardon?”


Me: “Oh, no, ma’am. We do this for everyone who—”


(I was too shocked about being yelled at in front of the full restaurant that I just sulked away quickly and got my manager. I could feel everyone staring. After spending 10 minutes at the table explaining to them the real reason I exchanged the silverware and also pointing out that practically every other white person in the restaurant had black linen silverware, the manager agreed to run out a couple free appetizers on the house. We stopped giving out the white linen after that night.)