Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

He Got The Idiot Card

| ON, Canada | At The Checkout, Crazy Requests

(I just finished checking out a customer purchasing a birthday card and a few other things. It’s slow, so there’s no one in line behind him.)

Customer: *opens card* “Can I borrow a pen?”

Me: “Sure, no problem.” *passes him his pen and begins to bag the rest of his things*

Customer: *begins writing on the card, but then stops* “Err… ma’am?”

Me: *looks up* “Yeah?”

Customer: *looks flustered* “I just spelled my friend’s name wrong.”

Me: *stares*

Customer: “Do you think I could put this card back and I could just grab a fresh one?”

Me: “Err… no?”

Yet To Find Your Calling

| WI, USA | Crazy Requests, Health & Body

(I have an elderly patient that has been a little confused due to recent illness…)

Me: “Can I help you with something?”

Patient: “How the h*** should I know?!”

Me: “Well, you put on your call light…”

Patient: “Well, I’m confused! You’re the nurse; it’s your job to know what I need and just do it!”

Me: “Okay. I’ll return if I figure it out…”

Can’t Use That Trick In The Book

| KS, USA | Books & Reading, Crazy Requests, Extra Stupid

(I am working at my town’s library over the summer when the phone rings. I don’t normally answer the phone because they often need something done on the computer, which as a part-timer I don’t use, but since my superior isn’t around, I answer it.)

Me: “[Town]’s Public Library, how can I help you?”

Caller: “Hello. I would like to return a book.”

Me: “Okay, then, there’s two ways you can do that: you can bring it in while we’re open and we can check it in then or you can come and put it in the drop-box bin which we will check it in as soon as we clear it.”

Caller: “Can’t I just tell you the name and you could check it in now?”

Me: “No, ma’am. We have to have the book to check it in.”

Caller: “That’s ridiculous! I have the book right here so you can check it in!”

Me: “No, ma’am. The book has to be back here at the library for me to be able to check it in.”

Caller: “You lazy workers, making me bring the book there when you could just check it in from here!” *click*

(At this time my supervisor comes back.)

Supervisor: “Were you just on the phone?”

Me: “Yes, ma’am, and I’m am never answering that thing again!”

Crashed Diet, Part 2

| NJ, USA | Crazy Requests, Food & Drink

(I am a concessions worker at a local baseball stadium. While the majority of our customers are very polite, one woman is known to be difficult. Today, she is complaining about our ice cream selections, which have been the same for the past four years.)

Customer: “Is your ice cream low carb?”

Me: “I’m sorry, but the ice cream is not low carb. We do have sugar-free Italian ice at the stand behind you.”

(Note: The Italian ice stand is roughly ten feet away and clearly visible.)

Customer: “I really don’t want to walk that far today. It’s a hot day, you know. I just want low carb ice cream!”

Me: “I apologize, but we do not serve low carb ice cream.”

Customer: “But I had it last time! It was here, and now you won’t sell it to me!”

Me: “Ma’am, I have worked here for the past eight months, and I assure you that we have never sold low carb ice cream. We have carried the same three flavors since the stadium opened. Now, if you would like to order something else, I would be happy to get it for you. Otherwise, please step to the side and let another customer order.”

Customer: *sighs exaggeratedly* Fine! I guess I’ll just have to get something ELSE, because you don’t have any ICE CREAM!”

Me: “If you’d like another low carb option, we do have a—”

Customer: “I’ll have a large funnel cake with whipped cream and fried oreos. Oh, and a salted pretzel. With cheese!”

Related:
Crashed Diet

Here For The Whine

| NY, USA | Crazy Requests, Food & Drink

(On weekends, I provide wine tastings for customers visiting our wine region. One Saturday is particularly busy, with me jumping between multiple groups. A new group walks in and I greet them.)

Me: “Hi, welcome to [Winery]. Are you folks interested in doing a tasting?”

Man: “Chardonnay.”

Me: “We currently do not produce a Chardonnay, sir, but if you are interested in trying any of our current releases, take a minute to look over our list to see if there’s anything that interests you.”

(I go back to another group to pour their next wine, while the man glares at me until I come back.)

Me: “Thanks for waiting; we’re pretty busy today! Were you interested in trying some wine or do you have any questions for me?”

Man: “I looked over the list.”

Me: “Great. Can I bring over anything for you to try, or would you maybe like to have a glass of wine to enjoy here?”

Man: “I want your chardonnay. And don’t give me a skimpy pour like these other crappy wineries have.”

Me: *starting to get aggravated, but knowing that this is ultimately an easy albeit difficult customer to take care of* “Again, we don’t currently have a chardonnay. Is it safe to assume you prefer dry white wines? That is what we specialize in and we have six to choose from today.

Man: “I want chardonnay.”

Me: “Why don’t you take another minute to look at what we do offer? These two other wines may interest you.”

(I go off to serve another group. The man continues to glare at me, but finally looks at our wine list. I come back to him a minute or so later.)

Me: “Okay, sir, have you decided what you would like to start with?”

Man: “”Well since you don’t have a chardonnay…” *huffs* “I GUESS I’ll just settle with your Cabernet Sauvignon.”

(We currently do not have a Cabernet Sauvignon released, nor is it listed anywhere in the winery as being an option.)

Me: “Okay, I’ll be right back with your wine.”

Man: “It’s about time.”

(I walk to our wine cooler and find one of the owners is grabbing bottles for a tasting he is also conducting.)

Me: “Hey, [Boss], would you grab me a bottle of something while you’re there?”

Boss: “Sure, what do you need?”

Me: “Just whatever you don’t need. Doesn’t matter.”

Boss: “Ummm… what?”

Me: “This, uh, gentleman wants our chardonnay or our cab sauv.”

Boss: *chuckles and shakes his head* “Here’s a Riesling. Good luck.”

(I go back and pour the man a Riesling. He declared the bottle was corked, the temperature was wrong, and that the wine was ‘sweet’ based on the name alone, even though it’s bone dry. He spends a solid five minutes of my time berating me for my service and how bad our award-winning wines are. I eventually grow tired of this.)

Me: “Sir, I’m sorry if you didn’t like what I poured you, but you asked for things that we personally don’t have. You’ve also taken up time from customers who, thankfully, are quite patient and happy to be in this winery that they personally chose to come to, as I assume you also did. If there’s anything I can actually help you with, please let me know; otherwise I am going to go continue my tasting with this other group who are good sports.”

Man: “I want to talk to the manager!”

(Right that second, the boss, who has been at the cooler.walks by.)

Boss: “Oh, Riesling, that’s my favorite! Did [My Name] tell you it’s on sale?”

(Somehow, the man walks away and buys six bottles of the ‘horrible’ wine he hates. It isn’t even on sale, by the way, he just thinks he was getting a deal. Thankfully he leaves without another incident.)

Boss: “Hey, [My Name], I never want to see that happen again.”

Me: “Sorry I talked to him like that. I had a full bar and no patience.”

Boss: “No, no, not that. Just don’t let another idiot taste wine here!”

Me: “Uh, [Boss], that would cut out the vast majority of our clientele…”

Boss: “Good point. Okay, don’t let another idiot taste wine here unless you have wine, too.”

Me: “That I can handle.”

(People may be ridiculous and get worse once they have wine, but at least I have the coolest boss in the world!)

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