Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

The Coupon Situation Is Fluid

| UT, USA | Crazy Requests, Health & Body, Theme Of The Month

(I overhear a woman complaining down the phone:)

Woman: “I ATE AT [FAST FOOD PLACE] LAST NIGHT, AND I GOT SO SICK, I HAD DIARRHEA!”

(There is a pause, with the other line presumably apologizing profusely.)

Woman: “Can I get some coupons?”

Driving You To Not Drink

| Fort McMurray, AB, Canada | Crazy Requests, Food & Drink

(I work at a dual restaurant; one dining room, two counters. One is a well known Canadian coffee shop; the other is a burger place. People love their coffee, so often don’t get a soft drink from my side.)

Me: “Okay, you want a number nine with medium fries. Do you want a drink with that to make it a combo?”

Customer: “No, my wife’s grabbing coffee from [Coffee Place].”

(He pays, his wife grabs a table, and I go to wipe down some trays. My coworker hands off the food, but the customer just stands there staring at me.)

Me: “Sorry, is there a problem?”

Customer: “Yeah, don’t I get a [Soda] or something?”

Me: “No.”

Customer: “Well, why not?”

Me: “Because literally less than two minutes ago you told me you didn’t want one.”

Customer: “Well, I should get a drink for the price I paid!” *walks off*

Next Customer: “Did he really get mad because you didn’t give him something be said he didn’t want?”

Me: “Yup. You still wonder why people don’t like this job?”

Total Block-Head

| Woodbury, MN, USA | Crazy Requests, Transportation

(The store is getting a new parking lot so there are limited spaces.)

Customer: *runs up to the customer service desk* “The parking lot is a mess!”

Me: “Yes, I’m aware of that.”

Customer: “There’s not enough parking spaces for everyone! I was forced to park in the back of the lot.”

Me: “Yes. I parked seven blocks away from the store.”

Customer: “Oh…” *slowly walks away*

Refunder Blunder, Part 8

| Dallas, TX, USA | Bizarre, Crazy Requests, Food & Drink

(A woman approaches me with a 12-pack of soda in her cart.)

Customer: “I found the sodas in the parking lot.”

(I’m thinking, ‘wow, nice person! She wants to give them to whoever forgot them!’ Then she says:)

Customer: “I don’t really like the flavor, and I want to exchange them for another kind.”

Me: “Wait, to clarify: you found some sodas in the parking lot and want to exchange them?

Customer: “Yes.”

Me: “Uh… I needed to ask my manager.”

(I ask my manager out of earshot.)

Manager: “H***, no! Is this woman out of her mind?!”

(I ended up telling her she could keep them if she wanted, but we were certainly not going to refund or exchange them. She rolled her eyes, grumbled, and handed the sodas over.)

Related:
Refunder Blunder, Part 7
Refunder Blunder, Part 6
Refunder Blunder, Part 5

Triply Unappetizing

| USA | Crazy Requests, Extra Stupid, Food & Drink

(I work at as a hostess in a popular chain restaurant. We have an appetizer that lets you pick and choose three appetizers. The customer would get a smaller sample size of each. In this situation I’m taking a to-go order, in person.)

Customer: “I’d like to get your triple appetizer. I want to get the buffalo wings, but honey flavor.”

Me: “Sure thing! What other two appetizers would you like?”

Customer: *stares* “I want the honey wings.”

Me: “Okay. Just to be clear, you’re saying you would like the triple with your three choices as the honey wings, right?”

Customer: *annoyed* “I don’t think you’re listening to me at all, so I’m going to repeat myself. I want a triple with honey wings.”

Me: “Yes, I understand that. But in a triple you can choose any three of these appetizers.” *points to list*

Customer: *angry now, condescendingly* “You obviously aren’t listening to me, still. I’m going to repeat myself one last time, slowly so you can understand me, okay? I want you to listen to what I’m saying to you. I WANT A TRIPLE, WITH HONEY WINGS.”

Me: “I’m sorry, sir. I know that you want the honey wings in a triple, but I need to know which other two choices you want. If you don’t want any other choice, you can get an order of the wings by themselves.”

(The man glares at me, and is visibly more angry. The man’s son, who I didn’t even see behind him, stands next to his father and speaks up.)

Customer’s Son: “Dad, I think she’s trying to say that you get to pick three of these things when you get a triple.”

Customer: *grumbles* “I’ll just get it how it’s pictured, but with honey wings. That’s all for me.”

Me: “All right, your total is [Total] and it should be ready in about fifteen minutes.”

(About fifteen minutes later, I give the man his food. He takes the box out of the bag to inspect it.)

Customer: “Why are the food portions so much smaller than a regular appetizer? And why aren’t these egg rolls cut like in the picture? And what sauce is this?!”

Me: “The portions are smaller because its a sampler. It might not look like much, but it really is a good amount of food! The egg rolls aren’t cut because they stay warmer when you don’t cut them. That sauce is extra honey sauce for your wings.”

(The customer looked at his son, shook his head, sighed audibly, and left.)

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