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  • Had It Up To Their Neck With Bad Customers
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    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    No Room For Negotiation

    | USA | Crazy Requests, Hotels & Lodging

    (My hotel is the only one near a very busy pavilion. During concert season, we book up solid.)

    Me: “Hello. May I help you?”

    Caller: “Yes, I need a room.”

    Me: “I’m sorry, but we have no more.”

    Caller: “WHAT! You’re lying.”

    Me: “I’m not.”

    Caller: “Yes, you are. You have rooms left. Aren’t you still waiting on people to show up?”

    Me: “Yes…”

    Caller: “Well then, give me their room! I’m here, and they’re not!”

    Me: “I can’t.”

    Caller: “WHY NOT!”

    Me: “Because they’ve reserved that room. I have to hold it for a few more hours. If they still don’t show until then, you may have it.”

    Caller: “That’s stupid! You’re just being mean!”

    Me: “No, what’s ‘mean’ is if I gave you their room that they booked. How would you like it if I gave one of your rooms that you booked?”

    Caller: *blank stare*

    Me: “Exactly…”

    Caller: “You just lost some money!” *storms off*

    (The reservation did show, so we didn’t.)

    Interested In Ply-Red, Not Blood-Red

    | England, UK | Crazy Requests, Health & Body

    (I am working one day, repackaging some glass bottles of beer where one had shattered, and am knocking off the shards of glass with a safety knife. A customer approaches me.)

    Customer: “Hello, I am wondering if you could help me find some three ply red napkins. You have three ply in other colors.”

    Me: “I’m sure we do; I’ll just check the system to find a shelf location and see if we have any in stock.”

    (As I go to put down the bottle I am holding, a shard of glass embeds itself in my hand.)

    Me: “Agh! Sorry, bear with me one second.”

    (I pull the shard out.)

    Me: “Okay, so, three ply red right?”

    Customer: “Sorry, were you helping me, or were you busy tending to your own business? Jesus, I’m here to spend my hard-earned cash, and you can’t even give me the time of day!”

    Doctors Of The Caribbean

    | England, UK | Crazy Requests, Health & Body, Themed Giveaway, Tourists/Travel, Transportation

    (I work at a General Practitioner’s Surgery, and I am taking phone calls from patients.)

    Me: “How may I help you?”

    Customer: “Hi, can I book a appointment to see one of the doctors this morning?”

    Me: “I’m sorry, but there is no available appointments with the doctors today. We offer a triage service; if the triage nurse believes so, they can get you a appointment today, is this okay?”

    (The customer says something, but I cant make it out.)

    Me: “I’m sorry but the line seems to be terrible today; can you repeat what you just said?”

    Customer: “Oh, sorry, that’s because I’m on a boat in the Caribbean.”

    (I’m slightly confused at this point, thinking I misheard her.)

    Me: “Can I just check that you said you were in the Caribbean?”

    Customer: “Yes, I’m on a cruise, but I’m not feeling well, so I want to see [doctor's name] today. Can I have an appointment to see him in the next few hours?”

    Me: “I’m sorry, but I cant offer you a appointment with the doctor today, due to all routine appointments being taken, and the fact you will not turn up to the appointment here, as you are hundreds of miles away out of the country.”

    Customer: “But I’m not feeling well! I am a registered patient at your surgery, and I want to see the doctor right now!”

    Me: “As I just said, I cant offer you a appointment that you have no way of turning up to.”

    Customer: “THEN MAKE HIM COME TO ME!”

    Me: “The doctors do try their best to help all patients as needed, but I am afraid asking them to fly over to you in the Caribbean at such short notice is not a feasible option. I suggest you seek the help of the medical facility on board the ship.”

    Customer: “Oh… I didn’t think of that. But when I get back, I’m going to come to the surgery and file a complaint.”

    Has No Train Of Thought

    | Edinburgh, Scotland, UK | Crazy Requests, Technology, Themed Giveaway, Tourists/Travel, Transportation

    (I work near a property of the Royal Family’s, which is open to the public unless a member of the Royal Family is in residence. Today, this happens to be the case, due to a homecoming procession for a returning regiment. Most tourists hoping to visit have been quite accepting of this, but one American tourist is not.)

    Tourist: “Why can’t I get into the castle?”

    Me: “I’m sorry, sir, the Palace is closed to the public today because Princess Anne is in residence for the homecoming procession. It’ll be open tomorrow.”

    Tourist: “I’m not here tomorrow! I’m only here today! Why didn’t they hold it tomorrow, so I could go today?!”

    Me: “I’m sorry, sir, but in fairness they can’t have been aware of your travel plans.”

    Tourist: “Bull-s***! I booked all of my train and plane tickets online!”

    Me: “Good for you, sir, but I don’t understand.”

    Tourist: “On the internet! They should have checked whether or not people are only going to be here for one day! It’s on the internet, so they can check, obviously! Are you an idiot? Stupid little girls that don’t even speak real English!”

    (A soldier walking past the shop looks in, and hears the tourist ranting.)

    Soldier: “Sir, do you have a problem with the British military or royalty?”

    (The soldier is wearing a large knife on his belt, and carrying a rifle. The angry tourist quickly leaves.)

    Not The Brightest Of The Bunch

    | NSW, Australia | Bizarre, Crazy Requests, Food & Drink

    (I am standing at the front counter next to the bowl of bananas we have for making smoothies. A customer in his mid-20s approaches the counter.)

    Customer: “Hey, do you sell any bananas?”

    Me: “Yes, we do have bananas. However, we cannot sell them to you as we need them for our smoothies.”

    Customer: “Great! How much for one?”

    Me: “They’re not for sale; we need them. There is a shopping center close by. If you go there, they can sell you bananas, and cheaply too.”

    Customer: “Okay… then how much for a banana smoothie?”

    Me: “That will be $4.99 for a small, and $5.99 for a large.”

    Customer: “Okay… can I get a banana smoothie, but can you not ‘smoothie’ it?”


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