Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

A New Form Of Pest Control

, | UT, USA | Crazy Requests, Food & Drink

(I am working at a popular fast food restaurant on a weekday. We are not extremely busy, but did have a fairly large drive-thru line. A man comes into the dining room and places his order wearing his work uniform. He is the only person in the dining room but he only waits about three minutes before coming to the counter to complain.)

Customer: “I have been waiting for my order for f***** ever, and want to speak with your manager, and I want my meal for free.”

(The manager comes over after hearing the customer.)

Manager: “How can I help you, sir?”

Customer: “I’ve been waiting here for f****** ever, and I expect my food now, and I expect it for free.”

Manager: “I’m sorry but we serve on a ‘first-come, first-serve basis’ and have a long line in the drive-thru. I can give you a discount on your order, but we can’t give it to you for free.”

Customer: “Your corporate offices are going to hear about your s**** service and you’ll be fired.”

(The customer storms out and I ask my manager what happened. He said this customer comes in about once a month to do this, but never wore a uniform before. It turns out the customer worked for a pest control company which our restaurant uses for routine sprays around the building. My manager calls the number on the customer’s uniform and tells them what has happened and that we’ll be using a different service from now on. A couple of days later the customer comes in again.)

Me: “Hello, sir. How can I help you?”

Customer: “I’m very sorry for how I acted the other day. Will you call my boss and ask them if I can have my job back?”

Complaining To Have Nothing To Complain About

| MI, USA | Crazy Requests, Food & Drink

(At the restaurant all ‘extra’ items are served on the side, such as lemons for water or extra dressing, as well as a few of the sides. One of the customers has ordered a water with lemon, and this occurs after I set down her glass.)

Customer: “I said I wanted water with lemon. Why are you incapable of doing anything right?”

(I set out down the dish of lemons that was on my tray with the remaining drinks.)

Customer: “Oh, usually people forget them.”

Me: “Okay, well, are you ready to order?”

Customer: “Yes, I will have [Food], with a side of ranch, ketchup, and [several other extra items]. And you better not forget anything, I am so tired of having to ask six times for everything.”

Me: “I won’t forget anything.”

Customer: “Yeah, right; you people always forget something.”

Me: “Okay, I will do my best.”

(Since it this is a larger table, when the food is finally ready it takes three servers to carry out the food. I set the customers food down first.)

Customer: “Where is my ketchup, ranch, and [several other items]? I knew you would forget them. You are completely worthless!”

Me: “I have them but they are on the next few trays.”

(I gesture to the two servers behind me waiting with the rest of the order.)

Customer: “No, it’s not. You’re just making excuses for your incompetence.”

(The customer continues to yell at me the entire time I am passing out the food while watching me to be sure I don’t sneak back to get items that I forgot. After I am done I look at the customer.)

Me: “Is there anything else you need?”

(The customer looks at the food and starts to pout. Her husband, who has been silent this entire time, finally speaks, obviously somewhat annoyed.)

Husband: “Well, I don’t think she forgot anything did she, honey? It looks like she brought everything you wanted.”

Customer: “Well, yeah, but she only got everything so that she could make me look bad.”

(The customer did not say another word the rest of the time the were there. Instead she just glared angrily at me!)

Actions Are Totally Out Of Order

| Wichita, KS, USA | Bizarre, Crazy Requests, Health & Body

(It is near the end of my shift and I am cleaning the bathrooms in my section. The only event currently going on is being held at the other end of the building; there are two other sets of bathrooms and several closed doors between the event and my area. Nonetheless, out of habit, I have put up the “CLOSED FOR CLEANING” sign in the doorway of the women’s bathroom. It’s a bright yellow sign, on a bright yellow safety bar, that is at chest level so that people can’t just walk underneath it. I have just finished cleaning the mirrors and sinks. As I turn away from the mirrors, a woman walks in.)

Me: “Oh, I’m sorry, but this bathroom is closed.”

Woman: “What? Why?”

Me: “Because I’m cleaning it.”

Woman: “Well, you should have a sign up!”

Me: “Uh, I do. Right across the doorway”

Woman: “Well, that doesn’t apply to me! I have to go!”

Me: “Are you with the group on the other side of the church?”

Woman: “YES! Now let me use the bathroom!”

Me: “Ma’am, you would have had to pass by two other bathrooms on the way down here. Those were much closer to your event.”

Woman: “I wanted to use this one!”

(My bathrooms aren’t that special; they’re the oldest bathrooms in the building. The ones by her event are much nicer and had been renovated only a year ago. One toilet in my bathroom is also out of order, while we wait for a back-ordered part to come in.)

Me: “All right, fine.”

(She tries to go into the stall with the big ‘OUT OF ORDER’ sign. The stall is locked AND taped shut, since people had been ignoring the sign most of the week and unlocking the stall. Thus far, the tape had deterred them.)

Woman: “Why can’t I get in here?! I want in! I have to go!”

Me: “Ma’am, that stall is out of order. The toilet doesn’t work. That’s why there’s a sign and the door is taped shut. There are seven other stalls that are just fine.”

Woman: *huffing* “FINE!”

(I go out to my cart to take inventory of what I need to restock before I leave, while I wait for her to finish. A few minutes later, she comes barreling out, knocking my sign out of the doorway.)

Woman: “Your toilet is broken!” *storms off down the hall*

(I rolled my eyes, put the sign back, and went to clean whichever toilet she used, figuring she had probably gotten the one with the finicky flusher. She hadn’t. What she had done was unlock the out of order stall and ripped the tape down… and then ripped down the out of order sign, tossed it in the toilet, and urinated and defecated on it. I had to call my shift supervisor down to turn the water back on to that toilet so I could clean it, which left me with a flooded floor from the huge leak that had necessitated closing that toilet in the first place.)

Superbowled Them Over With Realisation

| Sparta, IL, USA | Crazy Requests, Food & Drink

(I am working as a cook at a pizza place. it’s Superbowl Sunday, the phone has been ringing constantly, and we’re working non-stop. My manager asks me to answer the phone in back and take orders.)

Me: “Thank you for calling [Pizza Place]. This is [My Name]. How can I help you today?”

Customer: “Yeah, I’d like an order for delivery.”

(I take his order.)

Me: “Okay, that comes to [total] and the delivery estimate comes to about three hours.”

Customer: “THREE HOURS?! ARE YOU FREAKING KIDDING ME?!”

Me: “Sir, are you watching the Superbowl tonight?”

Customer: “Well… yeah.”

Me: “And I assume you have a small gathering at your house?”

Customer: “Yes.”

Me: “Would you safely assume you’re the only person in town doing this?”

Customer: “…umm, no.”

Me: “So if everyone else in town is doing the same as you, there is going to be a bit of a wait. Do you still want your order?”

Customer: “Oh. Yeah, we can wait.”

Benefitting From A College Education

| UT, USA | Crazy Requests, Theme Of The Month, Wild & Unruly

(I’m the customer here, looking at body jewelry in a popular alternative retail store. To be fair I have several facial piercings and my hair is pink. I’m right out of school so I still have my ID badge hanging out of my pocket.)

Lady: “Excuse me!”

Me: “Whoops, sorry, hon.”

(I move out of the way. She follows me and gets in my face.)

Lady: “I said EXCUSE ME! I need something out of that case.”

Me: “No, I don’t work—”

Lady: “I DIDN’T ASK FOR ANY OF YOUR LIP. NOW GET THE F****** CASE OPEN AND STOP BEING RUDE!”

Me: “I don’t work here! Find someone who does, or better yet, don’t, you nutcase.”

(She grabs my ID out of my pocket and heads deeper into the store screaming for a manager. Of course I follow, now pretty upset myself.)

Lady: “I want you to fire this god d*** b**** of an employee right now! I did not come in here to be disrespected by some brat who doesn’t know how to respect her elders!”

Manager: “Ma’am, she does not work here.”

(The lady waves my ID at him with a triumphant look.)

Manager: “Okay, go ahead and give me her ID. Hmm, well, doesn’t look like I can fire her from being a college student, but I can try if it will make you feel better.”

(The lady takes a closer look, turns bright red, and runs out of the store, almost knocking over a display in her rush.)

Me: “Well, that was something.”

Manager: “If it’s not women like her it’s twelve year olds trying to sneak into the back. You’re fired. How about I take your discount card and give you those last three punches?”

(He gave me my ID back and let me pick out a free piece of jewelry with my purchase.)

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