Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

The Only Way To Stop The Call Going Down Under

| IA, USA | Crazy Requests, Extra Stupid, Language & Words, Technology

(I work at a well-known electronics store in the computer department.  I am at the customer service desk finishing up with another customer when the phone rings. Seeing that the customer service reps are all busy I take the call.)

Me: “Thank you for calling [Store]. This is [My Name]. How can I help you?”

Caller: “Yes, I would like to speak to someone in computers.”

Me: “I can actually help you. What questions do you have?”

Caller: “Oh… I thought I called the customer service desk.”

Me: “You did. I just happened to be up here and answered the phone.”

Caller: “Well, I would really like to talk to someone in computers.”

Me: “I do work in the computer department. I was just up here…”

Caller: “Could you please transfer me to computers so I can talk to a computer salesman?”

Me: “Okay… please hold.”

(My manager is standing close by and asked what is going on. I explain the call to him and tell him I am going to go to the computer department to take the call. My manager decides to follow me since he knows my sense of humor and is sure this is only going to get better. Once in the computer department I pick up the call.)

Me: “[Store] computers. This is [My Name]. How can I help you?”

Caller: “Aren’t you the guy I just asked to transfer me to computers?”

Me: “Yes. I am in the computer department. How can I help you?”

Customer: “I WANT SOMEONE WHO WORKS IN COMPUTERS!”

Me: “Sir, I do work in computers and I am fact in the computer department. How can I help you?”

Caller: “DON’T LIE TO ME. YOU WORK IN CUSTOMER SERVICE AND I TOLD YOU I WANT TO SPEAK TO A COMPUTER SALESMAN NOW OR I WILL TAKE MY BUSINESS ELSEWHERE!”

Me: “Okay, sir, please hold.”

(I hang up the phone and get the grin on my face that my coworkers as well as my manager know means I’m thinking up something good. After a few seconds I pick the phone back up.)

Me: *in an obviously fake Australian accent* “G’Day, sir! How can help you?”

(My manager and coworkers are covering their mouths to hide their laughter.)

Caller: “Finally. I have a question about the computer in your ad.”

(I answered all the customers questions still with an Australian accent, and tried hard not to laugh myself. The customer thanked me and stated that he will be in later to pick up the computer. My manager told me the next day that the caller came in after my shift and asked to speak to the nice Australian man that helped on the phone. It was all he could do to keep a straight face.)

Different Cast, Same Script

| Orlando, FL, USA | Crazy Requests, Theme Of The Month, Tourists/Travel

(When vacationing at this company’s theme parks, I am often asked questions as if I work there, even though I don’t dress or look like their typical employees. It may be just because I plan ahead and look like I know where I’m going. I am walking with my two sons, both of whom are under ten years old. Two 20-something guests approach:)

Guest #1: “Excuse me, which direction does the parade come from?”

Me: “I’m sorry, I don’t know. I’m not a cast member.”

Guest #1: “Huh? Then what do you do?”

Me: “What?”

Guest #2: “What DO you do for [Theme Park Company]?”

(First and only time I’ve said ‘I’m not a Theme Park cast member,’ yet the guests still thought I MUST still work for the company!)

Take A Rain Check On That Price Check

| Manchester, England, UK | Crazy Requests, Theme Of The Month

(On my day off I decide to shop at a store nearby the one I work in. I am having a look when a customer comes up to me.)

Customer: “Excuse me, love, but this shower head—”

Me: “Oh, I’m sorry, but I don’t work here”

(The employees at this store wear red shirts and black pants, whereas I have a brown coat, red trainers, and am texting.)

Customer: *looks me up and down* “Well, no, but you work at [My Store], don’t you?”

Me: “Well, yes, but…”

Customer: “Good. So would it be cheaper for me to buy these here or at your store?”

Me: “Honestly, I couldn’t tell you without being in the other store.”

Customer: “I thought you said you worked there? You should be able to tell me!”

Me: “I’m sorry, but I don’t know the price by memory.”

Customer: “How much is the one I have now, then?”

Me: “I don’t work here. I’d imagine it would cost whatever the price ticket said when you picked it up”

Customer: “Well, you’ve been bloody useless, haven’t you?” *storms off*

Couldn’t Wait For An Actual Waiter

| Green Bay, WI, USA | Bizarre, Crazy Requests, Food & Drink, Theme Of The Month

(After classes my friends and I decide to stop and get something to eat. We are making our way through the restaurant to a table. I’m bringing up the end of the line.)

Customer: *as he grabs my arm in a punishing grip* “My friends and I have been waiting for our coffee for over 20 minutes. You had d*** well better get it for us right now or the next time I see you I’ll make d*** sure you regret it!”

Me: *scared he might hit me* “S-sure.”

(He finally lets me go and I go looking for a manager.)

Me: “The guys at that table told me that they’ve been waiting for over 20 minutes for their coffee and they’re REALLY mad.”

Manager: “Why did they talk to you about it?”

Me: “I have no idea.”

Some Customers Really Need To Change

| CT, USA | At The Checkout, Bad Behavior, Crazy Requests, Money

(I work as a cashier in a small grocery store. An older woman comes to my register with two gallons of milk and some bread.)

Me: “Okay, ma’am, your total comes to $10.08.”

Customer: “I only have ten dollars!” *waves a ten dollar bill in my face*

Me: “You know what? I’ll just pay the difference for you, since you’re a regular.”

Customer: “Fine.”

(I take a quarter out of my pocket, complete the transaction, drop the change in my pocket, and hand her the milk.)

Me: “Have a great day, ma’am!”

Customer: “Where is my change? The screen says my change is 17 cents.”

Me: “Well, since I used a quarter to pay just the eight cents I took the rest of the change back.”

Customer: “You should give it to me! You’re stealing from me, you little b****! Let me talk to your manager!”

(She continues to yell at me and my manager for a few minutes, calling us evil thieves.)

Manager: “No one is stealing from you, ma’am. She didn’t even need to pay the difference on your total.”

Customer: “I’m never coming back here again!”

(She storms out.)

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