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    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    Charged With Time-Wasting And Battery

    | KY, USA | Crazy Requests, Health & Body, Technology, Theme Of The Month, Transportation

    (I work at a battery store, and one of the most popular items we have are reconditioned car batteries. I’m gladly closing up the store. I have my arm in a sling since I had dislocated my shoulder a few days before. Some customers roll up:)

    Customer: “We want a reconditioned battery.”

    (By the boss’s instruction, I was to keep the shop open and take care of customers when they came in. So, I get them rung up.)

    Customer: “And we want you to install it.”

    (This is a problem, because it is a Dodge Stratus, which means you have to take the wheel off the car to get to the battery.)

    Me: “Okay, but the surcharge will be [total].”

    Customer: “What! That is ridiculous. I won’t pay that much!”

    Me: “Then I can’t do it.”

    Customer: “Fine! But hurry up!”

    Me: “It will take a little longer because my arm is in a sling.”

    (After more arguing, I finally got started installing the battery. They all walked down the street to a convenience store. An hour and a half after closing, I got the job done, while they stood there and complained that I had taken so long.)

    The Oil Is Glistening But Someone’s Not Listening

    | Whitehorse, YT, Canada | Crazy Requests, Transportation

    (A man walks up to the service counter on a Thursday morning. He wants to make an appointment so he can bring his car in for an oil change.)

    Me: “The next available appointment for oil changes is Monday at 10:30.”

    Customer: “Do you have anything available this afternoon?”

    Me: “No, I’m sorry. We don’t. The next available appointment is Monday at 10:30 in the morning.”

    Customer: “How about tomorrow?”

    Me: “We don’t have any appointments available until Monday next week.”

    Customer: “Do you have openings this Saturday?”

    About To Get Charged With Low Battery

    | USA | Crazy Requests, Technology

    (I work for a security company that installs alarms into residences. I have received an alarm indicating the customer’s alarm system has a low battery so I’m calling to notify them.)

    Me: “This is your alarm company calling. May I speak to Mr. [Name]?”

    Customer: “What the h*** do you want?”

    Me: “Your alarm system sent us a low battery signal.”

    Customer: “Low battery? What the h*** does that even mean? Is someone trying to break in?”

    Me: “No, sir. It means the backup battery is low and needs to be changed.”

    Customer: “The alarm system is plugged in; there is no battery. Send the police. I think someone is tampering with the system.”

    Me: “I’d be happy to do that for you but—”

    Customer: “JUST SENT THE D*** COPS!”

    Me: “Okay, sir. Will do.”

    (I explained the situation to the police department, and they weren’t too happy about having to respond to a low battery signal. They intended to make sure the customer learned the difference between an emergency signal and a low battery!)

    Not Very Closed Minded

    | Sydney, NSW, Australia | Crazy Requests, Theme Of The Month

    (I am working closing shift. The last staff member has left and I am on my own to count the day’s takings. Our store closes at 7 pm on Thursdays, due to it being in a dark, remote area. A man knocks on the door. It’s dark outside.)

    Me: “Sorry, we are closed.”

    Customer: “But I really need to get something. Let me in.”

    Me: “No, I can’t let you in. We are closed.”

    Customer: “Just let me in. I’ll be quick.”

    Me: “NO. We are closed. The registers are closed down.”

    Customer: “Can’t I just pass the money under the door and you get me [item]?”

    Me: *knowing I would have to open door to pass the item out* “No, sorry, can’t do that. Our stores in [Location #1] and [Location #2] will be open until 9pm. You need to go there.”

    Customer: “But they are too far!”

    Me: “NO. I CAN’T HELP YOU!”

    (I felt shaken as I finished the count and put the money into the safe. I didn’t have a good feeling about this man, so after turning the lights off I waited 10 minutes out of sight in the hope that he thought I’d left by another door, even though my car – the only one in the parking lot – was right outside the door he was knocking on.)

    Closing Late Is Such A Rush

    | Sydney, NSW, Australia | Bad Behavior, Crazy Requests, Theme Of The Month

    (We’ve had a customer in store for well over two hours. She’s prevented us from finishing jobs because she’s monopolised our time. She’s wanting to buy fabric for curtains for a holiday home.)

    Coworker: “Just letting you know that we are actually closed now. Have you decided what you want yet?”

    Customer: “Yes, I’ll take this fabric, I need 20 metres.”

    Coworker: “Are you sure it’s the one you want? There is no return on fabric. Maybe you should take a sample home to show your husband.”

    Customer: “No, it’s fine. I’ll take it.”

    (I am counting out my register while Coworker measures the fabric.)

    Customer: “I bet you are just waiting to leave, right?”

    Coworker: “Yes, we are, but because we’ve been with you for the last few hours we can’t. We have to finish these jobs before we can leave.”

    Customer: “So you can be thankful to me for getting you overtime.”

    Coworker: “We don’t get overtime. We get paid only until 5:30.”

    (She finally leaves.)

    Coworker: “I am so glad she’s gone. She was such a time waster and I have a bad feeling that she is going to try to return the fabric, because she made me choose it for her.”

    (It’s after seven before we can finally leave. Sure enough a couple of days later she returns with the fabric because her husband doesn’t like it. My coworker refuses to do it but after insistence by the customer refers her to the store manager.)

    Coworker: *to me* “If he returns it, I am going to be so pissed”.

    (He did return it, because the customer told him that she was rushed into the choice by us.)

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