October Theme Of The Month: Halloween!

Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Driving Directionless

| CT, USA | Crazy Requests, Extra Stupid, Transportation

(We have tricky pumps and constantly have.to explain to people how to use them…)

Customer: “The f****** pumps are not working!”

Me: “You have to push in the nozzle all the way.”

Customer: “I f****** did that. Can’t you just come and f****** help me?”

Me: “I’m busy right now; I’ll be outside in two minutes.”

(I wait two minutes and go outside and try pushing the nozzle all the way in and it doesn’t work… so I read the display screen.)

Me: “Sir, it says you need to lower the lever.”

Customer: “Well, at every other gas station you lift it up!”

Me: *slams down lever* “Well, at this gas station we follow directions.”

All Dressed Up With Nothing To Wear

| Austria | Bizarre, Crazy Requests

(I work at a store that is part of a large shopping centre. An energy drink company is having a promotion in the centre, letting men in neon-green full body suits hand out flyers. Their face and head is covered, too. It’s deep winter. I work the checkout-counter at our store, when one of the neon-green men comes up with a heap of clothing. His face is still covered.)

Customer: “Do you work until closing time today?”

Me: “Um, yeah. Why?”

Customer: “I don’t know where to put this stuff while I am working, so I wondered if you would keep them for me and bring them out when you are done.”

Me: “Don’t you have a room where you keep your regular clothes and stuff?”

Customer: “No, I came from home dressed like this, and it was freezing. That’s why I am buying some clothes now.”

Me: *trying not to laugh* “All right. I have to clear that with my manager, but I’ll be out by 19:30.”

(The manager agreed to this, laughing. When I came out he was waiting, still in full costume, at the employee door, thanked me profusely, and disappeared into a men’s room nearby. I never saw him again.)

Put Yourself In Her Wet Shoes

| UK | Crazy Requests, Extra Stupid

(On this particular day it has been raining really heavily. Unfortunately, the shoes I am wearing have holes in them. Thankfully, my house is only over the road. I text my mum asking her to bring me a spare set of socks to wear. This exchange happens just after my mum drops off my socks. Customer #1 comes to my till as I pull off my first sock.)

Me: *sitting on a stool changing my socks* “I’ll be right with you. I just need to change my socks.”

Customer #1: “Can’t you get dressed properly before starting work? Seriously, this is unacceptable behaviour.”

Me: “Sir, I apologise. I was dressed before I left but the soles of my shoes have holes in them so my socks got wet.  I am changing them as I cannot work with wet socks.”

(Customer #2 has walked over as I say this.)

Customer #1: “What do you mean your feet got wet? There are no puddles in this store. You’re just lazy.”

(I finish changing and start to scan his shopping as he yells about how unacceptable my behaviour is and that I’m lazy. Customer #2 taps the other customer on the shoulder.)

Customer #2: “I was just wondering did you notice how wet it was outside?”

Customer #1: *rolls eyes* “Of course, it’s raining. It would be wet outside.”

Customer #2: “That’s why this young lady had to change her socks. She already explained that her shoes have holes. Or did you think she lives in the shop?”

Customer #1: *goes bright red and doesn’t say anything else*

(I smiled at the second customer and thanked him for being so helpful.)

Expressing About The Express Lane

| Iron Mountain, MI, USA | At The Checkout, Crazy Requests

(I am working as a cashier in a lane that is clearly marked for customers with 20 items or fewer. A customer comes to my lane with a cart teeming with items. I begin ringing her up. About halfway through the transaction, she looks at me.)

Customer: “There just isn’t enough room to put all of my items on this counter! Why isn’t there more space for me to put my items?”

(I could not even form a sentence to respond. After her receipt printed, I checked the item count on her receipt – 110 items!)

Doesn’t Have A Leg To Stand On, Part 2

| Athens, GA, USA | Awesome Workers, Crazy Requests, Health & Body

(I’m a carhop at the Sonic near my house. I had knee surgery a few months ago and have to wear a pretty heavy brace under my uniform to be able to walk. It also means I can’t skate. People can get pretty rude if you’re not on skates.)

Me: “Hi! Your total is [total].”

Customer: “Why aren’t you on skates?”

(I’m getting annoyed at this point. It’s Super Bowl Sunday and we’re busy.)

Me: “Skating isn’t required. ma’am. Your total is—”

Customer: *angrily* “I’m not going to give you my f****** money unless you’re on skates. I’m paying good money to this place so you should be on skates!”

Me: “I’m sorry. ma’am. I can’t skate. Your total is—”

Customer: “I’m not giving you s*** unless you go put on skates and give me my food!”

(The lady’s yelling at me now, but I’m still trying to be polite.)

Me: “I can’t give you your food until you give me the money, ma’am. And I can’t go put on skates.”

Customer: “WHY THE F*** NOT?!”

(I’m pissed at this point so I just say the first that comes to mind.)

Me: “I can’t skate because it makes my prosthetic leg fall off.”

Customer: “…Huh?”

Me: “The parking lot isn’t very smooth so the vibrations make my leg fall off.”

Customer: “You’re s****** me.”

Me: “No, ma’am, I’m not.”

(I knock on the metal of the brace to get the point across but she still doesn’t look convinced. Placing the tray of food on her car hood I unhook the brace on my leg. It sticks out at a weird angle and legitimately makes it look like I just took off my leg. The lady’s gone sheet white and is gaping like a fish at this point.)

Me: “Lost it last year.”

(I snap the brace back in place and pick the tray back up.)

Me: “Your total is [total].”

(The lady shoved a fifty in my face, grabbed her food, and peeled out of the parking lot. Happy about my thirty-something dollar tip I went back inside to get another order and found my manager and just about every other employee crowded about one of the intercoms and laughing their a**es off.)

Doesn’t Have A Leg To Stand On

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