• Understood The Concept Swimmingly
    (1,592 thumbs up)
  • November Theme Of The Month: Black Friday!

    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    Can’t Follow Her Train Of Thought

    | USA | Crazy Requests, Extra Stupid

    Me: “Can I help you find something?”

    Customer: “Yes, I’m looking for a board game about trains, and there’s tickets…”

    Me: “Oh, Ticket To Ride?”

    Customer: “No. In the game, you collect these tickets for different routes, and you used these colored trains to connect the routes…”

    Me: “That’s Ticket To Ride. It’s actually one of my favorites—”

    Customer: “It’s NOT Ticket To Ride. But in the game, the different tickets are worth a certain amount of points, and the further the routes are from one another, the more points the ticket is worth…”

    Me: “Hold on.”

    (I grab a copy of ‘Ticket To Ride’ off the shelf and show it to her, with the name of the game facing me. An image of the game’s board is printed on the back.)

    Me: “Is this the game you’re looking for?”

    Customer: “Yes!” *grabs the game*

    Me: “This is Ticket To Ride. ”

    Customer: “Oh, then this isn’t it.” *drops it back onto the counter*

    From Flappers To Flares

    | USA | Crazy Requests, History

    Customer: “Hi, I need a dress for a show I’m singing in.”

    Me: “Okay, no problem. What time period are you looking for?”

    Customer: “Just a dress from ‘back then.'”

    Me: “When exactly?”

    Customer: “Like, between the ’20s and the ’60s.”

    A Runway Runaway

    | Louisburg, NC, USA | Bad Behavior, Crazy Requests, Tourists/Travel

    (I work at a small airport in Louisburg. We don’t have many commercial planes fly in but when we do they are normal small bush planes with only a few people on board. We have had a runway problem and can’t let any planes take off today, as the runway is having work done.)

    Pilot: “Excuse me, but why has my flight been canceled?”

    Me: “We are having a problem with our runway and can’t take any flights today.”

    Pilot: “Well, that’s bull-s***. I was just out there and it was fine.”

    Me: “I’m sorry but as you can see…” *points out to runway with workers* “There are people working on it today.”


    Me: “Sir, I’m very sorry but I cannot let you through. Can you please calm down; I will be able to get you in the air first thing tomorrow.”

    Pilot: “No, I’ve had enough of you. Out of my WAY!”

    (He then pushed me out of the way and onto the floor and started to walk over to the hanger. I scrambled to my feet and called the workers and my supervisor to tell them what was coming, and called the police. The other worker and I sprinted over to the hanger and managed to get the hanger door closed before he could start the plane. After a while the police came and took him away, as he was going to try and take off with people working on the runway!)

    Some Lights Shine Dimmer Than Others

    | Ottawa, ON, Canada | Crazy Requests, Technology

    Caller: “Hi, do you sell lighting for above artwork?”

    Me: “Yes, we have several in stock and many others that we could order. Do you know what length you’re looking for?”

    Caller: “No. How much are they?”

    Me: “Well, that will depend on the size and style you select. Once you’ve measured the artwork we’ll have a better idea of the size. Do you want it to plug in to an outlet, run on batteries, or would you like it hard-wired into your electrical? Would you prefer incandescent bulbs or LED?”

    Caller: “I don’t know. Could you give me a price range?”

    Me: “Well, they’ll vary quite a lot, and there are dozens of styles. I’ll tell you what… Let me give you our website address. Have a look on there and see if there’s anything that catches your eye. Once we have some product codes, I can get you some prices. It’s [address].”

    Caller: *repeats address back to me* “Okay, I’m online right now. Oooh, I see a nice one!”

    Me: “That’s great! What’s the product number?”

    Caller: “It says it’s $60! Great price. How long will it take to get it?”

    Me: “I’m a little confused. We don’t have one at that price. Can I confirm the address with you one more time?”

    Caller: “Oh, I’m on eBay. How long will it take to get it?”

    Me: “I’m sorry, ma’am, I can’t buy things for you from eBay.”

    Caller: “Well, you’re no help at all!”

    A Sprinkle Of Stupidity

    | Salem, OR, USA | Crazy Requests, Food & Drink

    (I work at a pizza place that often allows customers to switch out ingredients, as long as they are not adding any extra.)

    Customer: “I want the all meat with no sausage, add bacon, and add green pepper.”

    Me: “Great, sir. We can take the sausage off, but unfortunately I can only add one other ingredient. You’ll have to choose which one you’d like.”

    Customer: “What if I add bacon but only get a spritz of green pepper?”

    Me: “You’d still be getting one too many.”

    Customer: “What about a dash?”

    Me: “Sir, the manner in which we apply the ingredient won’t make any difference.”