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  • November Theme Of The Month: Black Friday!

    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    Brain Not Listed

    | San Diego, CA, USA | Crazy Requests, Extra Stupid, Technology

    (I run tech support for our web hosting system. When a user submits a ticket, the form asks which site they are referring to.)

    Customer: “I am looking to gain admin rights. Please send me an update and a possible timeline of when it will be confirmed.”

    Me: *checking form to see “Site Not Listed” for the site name* “Thank you for the information, but I need to know the site you are referring to before I can confirm with the authorities that you are to be the new admin.”

    Customer: “I need admin rights for our account. The previous admin is no longer here.”

    Me: “Again, I need to know which site you are referring to. What is the name of the site as it appears on our system? You indicated “Site Not Listed” on the form and your message does not state which site you are referring to. I need to know the name of the site in order to assist.”

    Customer: “Why is this so hard? I just need admin rights!”

    Me: “…”

    ‘Entitled’ Doesn’t Even Begin To Cover It

    | IL, USA | Crazy Requests, Money

    (We are currently having a clearance sale. Kids’ clearance items are an extra 20% off. It either comes up when I ring up the item or there is a sticker on the tag that is the final price that already has the 20% taken off.)

    Customer: “Don’t I get an extra 20% off of these items?”

    (I ask my manager and she says that it’ll come up when I ring it up or the price on the tag is the final price. I tell that to the customer.)

    Customer: “But I should get an extra 20% off.”

    (Most of these items are already extremely cheap, as in $2.00 and under. My manager comes over to my register and explains to the customer what she already told me.)

    Customer: “I don’t think you understand what I’m saying. These things should be an extra 20% off.”

    (My manager apologizes again and says there’s nothing she can do. Customer continues to get angry and argue with my manager.)

    Customer: “I’m a silver level cardholder! I’m entitled!”

    Who You Gonna Call… Everybody

    | TN, USA | Crazy Requests, Technology

    (I work for a satellite TV company.)

    Customer: “You should call each customer and let them know that you’re renewing this sports package automatically!”

    Me: “I’m sorry you didn’t notice the auto renewal when you reviewed your June statement and I understand that this is an unexpected bill amount this month. Let’s see what we can do to resolve your concerns.”

    Me: *thinking* “Let’s see, 20 million subscribers all getting a personal phone call … I think you may have just solved the unemployment problem in the U.S.”

    The Munchkin Gymnast Special

    | USA | Crazy Requests, Rude & Risque

    (My brother and I work at our family coffee shop, and this happens one morning when my brother is covering the shift of our female co-worker. A middle-aged man walks in.)

    Customer: “Where are all the hot girls?”

    Brother: “…What?”

    Customer: “Don’t all the hot girls work here?”

    Brother: “Uh, well, I’m working today.”

    Customer: “Man, there’s this one…” *he holds out his hand, indicating how short our coworker is* “…She’s a little munchkin. She looks like she could be a gymnast.”

    (He eventually placed his order and left a good-sized tip.)

    Wining And Whining

    | Scottsdale, AZ, USA | Crazy Requests, Food & Drink

    (This is my third day at this job and I am still in training, out stocking the floor and familiarizing myself with the layout. Adjacent to the bakery is the wine section.)

    Woman: *approaches me* “Hello, I’d like some help with choosing a wine?”

    Me: “Wine?” *notices* “Oh, that. Well, unfortunately, I don’t know anything about wine.”

    Woman: “What? You do work here, right?”

    Me: “Well, yes, but I’ve just started and wine isn’t my section.”

    Woman: “How can you not know your own store?!”

    Me: “Miss, this is my third day. I haven’t even shopped here before!”

    Woman: “I don’t care HOW new you are; you should learn things!” *storms off*

    (I was three syllables from telling her that I have a friend who works here as well and went to culinary school, took classes in wine, and could help her out, but she left too quickly.)