Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Not Feline This Sub

, | ON, Canada | Crazy Requests, Food & Drink, Pets & Animals

(I work in a popular sandwich shop.)

Me: “Hi, how can I help you?”

Customer: “Yes, I’d like a tuna sub please.”

(I make the sandwich and the customer pays and leaves. Forty minutes later the customer comes back with an oddly mulled sandwich.)

Customer: “Hi, I’d like to exchange this for a new sub.”

Me: “I’m sorry. Was there something wrong with the tuna?”

Customer: “No.”

Me: “Then what’s wrong with it?”

Customer: “I brought it home and went to get something done. I came back to the kitchen and my cat was on the table eating it.”

Me: *blinking in shock* “I’m sorry, sir, but we aren’t responsible for your pets eating your food…”

Customer: “YOU SHOULD REPLACE THIS! THE SANDWICH IS DAMAGED AND I CAN’T EAT IT! YOU SHOULD REPLACE IT!”

(I can be very sarcastic when annoyed.)

Me: “I’m sorry, sir, but we can’t. We can, however, see about getting your cat its own sub card.”

(The customer proceeded to throw the sub, which was filled with cat hair, on the counter and scream at my me, threatening to call corporate on me before storming out. If the cat was rating the sub we’d have gotten two paws up because most of it was gone.)

Lacks A Homely Reception

| CT, USA | Crazy Requests, Health & Body, Time

(I live under a dentist’s office and in the same complex as several other doctor’s offices and medical buildings. I am sleeping, only to be woken up to the sounds of someone try to open, then pounding on my door. Standing there is an elderly man, who tells me he is looking for [Doctor]’s office.)

Me: *as politely as someone who’s been woken up from a deep sleep can be* “I’m sorry, sir, this is actually an apartment. Maybe your doctor is in the front of the building?”

(Instead of just leaving he becomes irate.)

Elderly Man: “You just want to go home early, don’t you? That’s why you won’t see me!”

(He tries to force his way into my apartment, getting the door wide enough to look inside.)

Elderly Man: “You need take more pride in your waiting area and make it look more professional, this looks like some crappy apartment!”

(After going back and forth with him I finally slam the door on him and tell him firmly:)

Me: “I am  not a receptionist! You’re trying to force your way into my home and if you do not leave now I’ll be calling the cops.”

Elderly Man: *yelling* “I’ll make sure you’re fired for this! [Doctor] would never let such lazy trash run his office!”

(And with a kick to my door he disappeared to bother someone else.)

You Are Why We Need Days Off

| TX, USA | Crazy Requests, Time

Me: “May I help you, ma’am?”

Customer: “I’d like this dress shirt in a size small.”

Me: “It appears that the store only carries these shirts down to a medium. But you may feel free to order a small online.”

Customer: “I don’t understand; why it isn’t available in the store?”

Me: “I’m sorry, but our store doesn’t carry it in that size. But you may order it online. It’s practically the same as buying it here.”

Customer: “I don’t understand why I can’t just buy it here. Don’t you work in this department?”

Me: “Actually, no. The staff-member that specializes in men’s had a morning shift, so she’s not here now.”

Customer: “Well, I don’t understand why she can’t help me.”

Me: “Um, because she had the morning shift. And since it’s the afternoon, she’s no longer here.”

Customer: “I just don’t understand why someone can’t be here to help me.”

Me: “Do you expect everyone to be here 24/7?”

Customer: “I just can’t understand why she’s not here.”

Me: “Ma’am, do you have a job?”

Customer: “Yes.”

Me: “Why aren’t you there right now?”

(Pause.)

Customer: “I can’t talk to you right now.”

Your Day Needs A Refill

| Vancouver, BC, Canada | Crazy Requests, Food & Drink

Customer: “Hello, I didn’t like this drink. It was made wrong.”

Me: “Oh. sure. What did you order and what didn’t you like about it?”

Customer: “I bought this hot chocolate yesterday. I finished it and it just didn’t taste very good and I’d like a free refill.”

Me: “So… you want a free refill? On a drink you didn’t like and bought over 24 hours ago?”

Customer: “Yes.”

Me: “…No.”

Don’t Call My Name, Antonio

| London, England, UK | Crazy Requests, Hotels & Lodging

Me: “Good morning, you’ve reached [Hotel]. How can I help you?”

Caller: “I want to speak to Antonio.”

(I am new, but I don’t think there is an Antonio working at the Hotel.)

Me: “Are you sure you have the right number? Or do you know what department he works in?”

Caller: “Of course I have the right number! This is [Hotel]! Antonio is one person higher than the General Manager and one person lower than the owner! Just put me through to Antonio!”

(At this point I ask my supervisor whether we have an Antonio.

Me: “I’m sorry, sir, Antonio is not usually based at our hotel. He is based at [Company].”

Caller: “I don’t care if he’s based on the f****** moon! Put me through to the moon!”

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