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  • Had It Up To Their Neck With Bad Customers
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    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    This Conversation Goes Round And Round

    | Whitehorse, YT, Canada | Crazy Requests, Themed Giveaway, Transportation

    (A customer phones in and wants a quote on a very specific tire and size.)

    Me: “I’m sorry, but [Brand] doesn’t make that winter tire in that size.”

    Caller: “When will you be getting them in?”

    Me: “They don’t make that tire in your size.”

    Caller: “If you order them in for me during the sale, can I still get sale price?”

    Me: “Sir, they DON’T make that tire in the size you need.”

    Caller: “Do you think I could get a rain check for them then?”

    Me: ‘Sir, we can’t issue you a rain check for a tire that they… don’t… make!”

    Caller: *Click*

    A Seriously Crumby Job

    | Toronto, ON, Canada | Crazy Requests, Health & Body, Themed Giveaway

    (I’m cleaning the tables when I hear a customer yelling.)

    Customer: “Excuse me! You just sprayed that poison on me!”

    Me: “Poison? Oh, I’m sorry. You’ll be okay though. It’s just sanitizer. It’s no worse than the type you’d put on your hands.”

    Customer: “You put that on all the tables?!”

    Me: “Well, yes. It’s to keep germs from building.”

    Customer: “What if a customer eats it?”

    Me: “That could only happen if they licked the table.”

    Customer: “It could happen. And stop knocking those crumbs to the floor! It’s making the floor dirty!”

    Me: “How else can I get the table clean? I will sweep up once I’m done with the table.”

    Customer: “Sweep the crumbs into your hand!”

    Me: “I need a raise…”

    Trying To Remember Without A Dismember

    | BC, Canada | Crazy Requests, Food & Drink, Themed Giveaway

    (I work at the customer service desk of a member-owned co-op store.)

    Me: “Thanks for calling [Store]. How can I help you?”

    Member: “This is [Name]. I need to phone [Local Celebrity] but I don’t have his phone number and he’s not on the phone book.”

    Me: “I’m sorry. We can’t give out the phone numbers of our members.”

    Member: “But you don’t understand! This is very important! He is coming over for dinner, and I was planning to serve chicken, but now I’m thinking he may be a vegetarian! I have to ask him!”

    Me: “I’m sorry. I still can’t give you his phone number.”

    Member: “But I’m a member! I own the store! You have to do what I say!”

    Me: “I’m sorry. I can’t just give other member’s information from their file.”

    Member: “Fine! Can you call him instead, ask him if he eats chicken, and then call me back?”

    Inspecting Can Be Very Faxing

    | Whitehorse, YT, Canada | Crazy Requests, Themed Giveaway, Transportation

    (The phone rings in the service department.)

    Caller: “I was wondering if you guys do vehicle inspections for imported cars and trailers?”

    Me: “Yes, we sure do.”

    Caller: “Well, I have a bit of a problem. I live about four hours away and I have a trailer that I brought up from the USA. I have all the paperwork but I haven’t had the inspection for registering it in Canada done yet. I forgot to get it done when I brought it through the city a couple of weeks ago.”

    Me: “We can do it anytime Monday through Friday. The inspection should only take a couple of minutes.”

    Caller: “Yeah that’s the problem. I really don’t have time to get the trailer to the city before the 30 day permit expires. Do you guys need to see the actual trailer before you can do the paperwork?”

    Me: “Yes, we have to see the actual trailer.”

    Caller: “Can you just fill in the paperwork and fax it to me?”

    Me: “We have to actually inspect the trailer. We also need all the paperwork to register the trailer in Canada.”

    Caller: “But what if I just fax you the paperwork, can you just fill it in and fax it back to me? I don’t have the time to take the trailer to the city, that’s gonna cost me a whole day. It would be great if I could just fax the paperwork to you.”

    Me: “We have to inspect the actual trailer and we need the original paperwork.”

    Caller: “Why!?”

    Me: “Because we can’t inspect a fax!”

    Caller: *click*

    Making A Monumental Mistake

    | Washington, DC, USA | Crazy Requests, Themed Giveaway, Tourists/Travel

    (The Washington Monument is currently under construction due to an earthquake in 2011. It’s covered from top to bottom in scaffolding as workers make repairs. The ticket booth where you would normally buy tickets to ride the elevator to the top is, obviously, closed. I am walking by one day, and I notice a woman with three children standing at the booth, carrying a lot of tourist merchandise, and looking around in a semi-panic. She sees a park maintenance employee, and waves him over.)

    Tourist: “Sir! Sir!”

    Employee: “Can I help you, ma’am?”

    Tourist: “I’m trying to buy tickets for the Washington Monument, but there’s no one here.”

    Employee: “Well, ma’am, the Monument is closed right now.”

    Tourist: “No, no. The ticket booth is closed, but I want to buy tickets.”

    Employee: “Sorry, I think you misunderstood. The monument is closed to the public for repairs. I don’t know when it will re-open, but it won’t be for a very long time.”

    Tourist: “I can see the booth is closed, and I resent your condescending tone!”

    Employee: “I meant no tone, ma’am. But the booth is closed because the Monument is closed.”

    Tourist: “I’ll make this easy on you. I… want to go… up… there!”

    (At this point, I have to step in and help this poor fellow who’s working outside in the heat and humidity and getting harassed by this crazy tourist and her now-crying children.)

    Me: “Excuse me, ma’am, but maybe I can help here. The monument…” *I point at it* “…is closed and under construction. No one is allowed to go inside because it’s unsafe.”

    Tourist: “What are you talking about? I see people up there right now!”

    Me: “Those are construction workers.”

    Tourist: “I don’t care who they are. I just want to buy some tickets. We traveled a long way to get here and I promised my children they could go up there!”

    Me: “Well, maybe you should have checked before you got here.”

    (She pulls out an old, beaten-up tourist map from her purse and waves it in my face.)

    Tourist: “This said I could buy tickets!”

    Me: “Right. Well, this map is from 2005. See? It has a picture of President Bush on it.”

    Tourist: “Don’t you dare blame him! This is all Obama’s fault!”


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