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    Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    Don’t Make A Rash Purchase

    | Minneapolis, MN, USA | Bizarre, Crazy Requests

    Customer: “I need a matte eye-shadow because I’m allergic to shiny.”
     
    Me: “Do you know what ingredient you’re allergic to in shiny eyeshadow?”
     
    Customer: “Shiny! You know, shiny! I’m very sensitive!”
     
    Me: “Well, our matte eye-shadows are here.”
     
    (I pull aside the testers for the few matte products we have.)
     
    Customer: “Can I try this one?”
     
    Me: “Sure!”
     
    (I go to get a disposable brush. When I turn around, the customer has her eyes closed and is holding the tester millimeters from her eye. She opens her eyes to see me staring at her holding out a brush.)
     
    Customer: “I’m not allergic. I can tell using muscle testing. I’m very sensitive! This is a good one! What other colors do you have?”
     
    (She spent the next 20 minutes holding various products ‘testing them’ and announcing everything she was allergic to.)

    You (Could Have) Had Me At Hello

    | Freeland, PA, USA | Crazy Requests, Food & Drink

    (I’m an employee stocking the shelf at one end of an aisle. A customer enters at the far end by the milk and is coughing constantly.)

    Customer: *coughs*

    (I briefly glance over. She’s staring at the milk.)

    Customer: *coughs again*

    (There’s a long pause. She’s still staring at the milk.)

    Customer: *loud coughing*

    (I turn to see if she is covering her mouth, but instead see her charging down the aisle at me.)

    Customer: “What is wrong with you?! I’ve been coughing to get your attention down there for five minutes! ”

    Me: “Ma’am, I glanced over at you several times. You never looked at me.”

    Customer: “Oh, yes I did! What does a person have to do here, fall on the floor and have a seizure to get some milk?!”

    Much Ado About Nothing (Inside)

    | Columbus, OH, USA | Crazy Requests, Family & Kids

    (Note: this takes place a week before Christmas in a store packed full of people. I am the only one operating the registers when the phone rings.)

    Me: “Thank you for calling , how can I help you?”

    Other Store: “I am sending a customer your way for a game. The system says you have one left.”

    (Sure enough, a customer shows up for a very popular game. When I begin to ring her out, I explain that even though the plastic is removed, it is a brand new game.)

    Customer: “That is not a brand new game!”

    Me: “I assure you it is, madam. We must remove all discs from the cases if they are being displayed on the floor, and this is my last copy.”

    Customer: “It has been opened! It’s been played! You’re lying to me!”

    (At this point, she turns to the long line behind her and starts yelling at everyone in line.)

    Customer: “Can you believe this?! This is ridiculous! This game is for a child! I can’t give an opened game to a child for Christmas!!”

    (Without missing a beat, the entire line opens their game cases. All of them are empty.)

    Customer: “None of you love your children!” *storms out*

    Some Customers Are Completely See Through, Part 2

    | Calgary, AB, Canada | Crazy Requests

    Customer: “I’d like a caramel apple latte, please.”

    Me: “Certainly, would you like that to go or in a mug?”

    Customer: “A mug please.”

    (I grab a ceramic mug and start to prepare the drink.)

    Customer: “What? No, I want a glass mug, like the one in that poster over there.”

    Me: “Sorry ma’am, but we don’t actually have glass mugs. I think they just used it in that ad so you can see the drink.”

    Customer: “This is outrageous! It’s false advertising! I don’t want a caramel apple latte unless it’s in a glass mug!”

    Me: “I think you should know that it tastes great whether you can see it through the mug or not.”

    Customer: “You’re wrong! The glass mug adds fancy deliciousness! I’m never coming here again!” *storms out*

    Next Customer In Line: “I’ll have a caramel apple latte, fancy deliciousness not included.”

    Related:
    Some Customers Are Completely See Through

    UV: Under Valued

    | San Diego, CA, USA | Crazy Requests, Food & Drink

    (It is mid-afternoon and the sun is starting to directly shine in the windows. The shades are already down but some light still shines through.)

    Customer: “It is way too bright. I have very sensitive eyes. You need to do something about the sun.”

    Me: “I’m sorry, but the shades are already down. Would you like to move to a different table that is away from the windows?”

    Customer: “No! I want you to do something about the sun!”

    Me: “Sir, I really can’t control the sun.”

    Customer: “You can’t do anything? I have very sensitive eyes!”

    Me: “I can move you to another table.”

    Customer: “No, that won’t work. How about you just stand here while I eat and block the sun?”


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