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  • Category: Crazy Requests

    Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

    Doesn’t Know When To Finnish

    | Canada | Crazy Requests, Language & Words, Rude & Risque

    (I’m teaching myself Finnish by talking to a friend over texts and by reading the newspaper clippings she sends me every now and then. It takes me a long time to read them, because I’m just beginning, so I do it in a library with a notebook to jot down notes. An elderly woman comes up while I am in the middle of getting my clippings, notebook, and pen out.)

    Woman: “Oh! What are you doing there? Learning Arabic or something?”

    (I look down at the very obviously not-Arabic text.)

    Me: “Nope, actually Finnish.”

    Woman: “What?”

    Me: “Finnish? Suomi?”

    Woman: *annoyed* “Are you telling me you don’t want to talk to me?”

    Me: “No, miss, I’m just saying that I’m teaching myself Finnish, the language from Finland.”

    Woman: *finally clicks* “Oh! I’m so sorry! I keep sticking my foot in it!”

    Me: “Not a problem, ma’am.”

    (I go to start working, and then I see the headline and stop.)

    Woman: “What’s the problem? You can’t do it?”

    Me: “No, ma’am, it’s just I’m not sure this story is quite appropriate.”

    (I go to turn the page, but the woman snatches the clipping away and looks at it, bewildered.)

    Woman: “Don’t be ridiculous; how hard could it be?”

    Me: “Finnish isn’t related to English, so it’s unlikely you’d be able to recognize much.”

    Woman: “You’re just faking; [you're] trying to pick up women by looking clever! I f****** hate you f****** a**-holes who think they can fool people! You’re just a f****** b****** who thinks he’s so smart! D*** f****** kids these days!”

    (The woman flings the clipping back down and storms off. I begin translating, saying it as I write just loud enough for her to hear.)

    Me: “HORNY BEARS TORMENTING PEOPLE…”

    Drive Flu

    | Austin, TX, USA | Bad Behavior, Crazy Requests, Health & Body

    (I work at a pharmacy that has a drive-thru. We do flu shots and they are in high demand. We have never administered a flu shot at the drive-thru. A customer drives up to the window in her mini-van.)

    Me “Good afternoon! What can I help you with today?”

    Customer: “I would like to get the flu shot. Can you hurry because I have things to do.”

    Me: “I’m very sorry, but you will have to come inside for us to administer the shot. It won’t take more than five minutes.”

    Customer: “No! I don’t want to get out of my car. I’m in a hurry; I’m the customer and you have to do what I say, so you have to do it from here!”

    Me: “I’m sorry, but it’s against the rules to do it at the drive-thru. I don’t think it would be very sanitary and I wouldn’t even be able to reach you from this window. You will need to come in. I promise it won’t take long.”

    (The customer puts her car into gear, so I figure she is coming inside so I close the window and walk away. As I walk away I hear a blaring car horn so I go back to the window.)

    Customer: “You have no right to deny me the shot! Are you trying to kill me? What if I get the flu and die? It would be your fault and you will go to jail for MURDER!”

    Me: “I’m not denying you the shot, ma’am. Like I said you will have to come inside; it’s the rules. Please move so I can help the other customers.”

    Customer: “NO, B****! I WANT THE SHOT RIGHT NOW AND I’M NOT COMING INSIDE! I’M NOT MOVING MY CAR UNTIL YOU HELP ME! WHAT IS WRONG WITH YOU? YOU ARE WASTING MY TIME! I HAVE THINGS TO DO! I AM THE CUSTOMER AND YOU HAVE TO HELP ME! GIVE IT TO ME NOW YOU LAZY B****!”

    Me: “No, you need to come inside. We can not administer a shot at a drive-thru window. We have never done it that way. If you come inside I will be able to help you and it will only take minutes. Please move your car so I can help other customers.”

    Customer: “NO! I’M NOT MOVING AND YOU BETTER NOT HELP ANYONE ELSE! I WAS HERE FIRST AND I DEMAND YOU GIVE ME THE SHOT FROM HERE! IF YOU DON’T GIVE ME THE SHOT I’M GOING TO HAVE YOU FIRED AND I WILL MAKE SURE YOU NEVER GET ANOTHER JOB IN THIS CITY!”

    Me: “For the last time, NO! If you don’t move your car, I’m going to call the police.”

    (I start helping the other customers. The customer continues to yell, flips me off and hits the gas. That’s when I hear a loud crash. I look to see that she had put her car in reverse by accident and slammed into the car behind her!)

    Given Short Shrift At The Thrift

    | Portland, OR, USA | Bad Behavior, Crazy Requests

    (I am shopping at a thrift store. A customer barges up to me with a dress in her hand and waves it in my face.)

    Customer: “Excuse me, do you work here?”

    Me: “No… sorry.”

    Customer: “You LOOK like you work here. I can’t find this dress in a small.”

    Me: “…yeah, that’s the problem with these thrift stores. Not always the right sizes.”

    Customer: “Where can I find it in a small?”

    Me: “I don’t know. You may have to pick another dress.”

    (The customer stares at me a minute, suspiciously, as I’m going through a rack.)

    Customer: “Where are the size-eight shoes?”

    Me: “I don’t know. Normally they’re over there, but they just rearranged everything so I don’t know. You’ll have to ask someone who works here.”

    Customer: “I need shoes to match this dress in a size eight!”

    Me: “Good luck!”

    Customer: “You are NO HELP AT ALL!”

    (The customer flings the dress at me and storms over to the shoes. She starts scattering them all over, and demanding to the room in general that she needs a size eight. One of the poor employees ended up getting stuck with pampering her the entire time I was there.)

    Avoiding A Bioshock

    | Dublin, Ireland | Crazy Requests, Technology

    (A customer approaches the cash desk with a console in a box.)

    Customer: “Hi, I’m looking to trade this in?”

    Me: “Sure, let me just make sure it works!”

    (I open the box, only to find the entire console, wires, and control pads are covered in heavy condensation. It’s so heavy, that there are drops of water pouring down the system.)

    Me: “Umm …I don’t think I can plug this in to check it.”

    Customer: “Why not?”

    Me: “Well, it’s soaking wet. Generally speaking, it’s not a good idea to combine water and electricity.”

    Customer: “Ah, it’s just a tiny bit of condensation. I had it in the car overnight; that’s why.”

    Me: “I still don’t think it’s safe, sir.”

    Customer: “Go ask your manager; he’ll tell you it’s fine!”

    (I decide to humor him, and take the console out back to the manager.)

    Me: “So I’ve got this customer for trade in, and he wants me to plug this thing in and check it.”

    Manager: *not looking up* “So what’s the problem?”

    Me: “I think you should have a look and see what the problem is!”

    Manager: *looks at the console* “Is he for real?!”

    (The manager picks up the console, and it almost slips out of his hands from the liquid on the surface. He heads out to the customer and deals with him.)

    Manager: “We can’t accept this for trade in. Sorry about that.”

    Customer: “Ah, why not!? It’s only a tiny bit of condensation; I don’t know what the problem is!”

    Manager: “Well, if you’re happy to plug in electronics that are dripping with water, be my guest, but you’ll be a candidate for the Darwin Awards if you do. I’m not happy to risk the personal safety of my employees just for a trade in.”

    (The customer looks at the console again.)

    Customer: “And what if I come back in 10 minutes, and it’s dry?”

    Manager: “I think that’d be something of a miracle, don’t you?”

    Has A Problem Espresso-ing Themselves, Part 5

    | Stamford, CT, USA | At The Checkout, Crazy Requests, Food & Drink, Health & Body

    (I’m deaf in one ear, and what makes it worse at this time is that I have an ear infection. This makes it extremely difficult to take customer’s drinks correctly, especially if they are saying them very fast. I have only asked this customer once to repeat what the milk and syrup were.)

    Customer: “Why do they have the least experienced person taking orders? How many times do I have to repeat myself?!”

    Me: “I apologize, ma’am; I’m hearing impaired. I was only asking once again to make sure I charged you correctly and that your drink won’t be made wrong.”

    Customer: *flustered* “Well, then you should have to wear a sign or something to let people know that you can’t hear.”

    (The next customer in the queue chimes decides to chime in.)

    Next Customer: “Yeah, because the poor girl probably doesn’t feel embarrassed enough about having you yell at her and having to put up with a**holes like you.”

    Customer: “Excuse me?! How dare you! Forget my drink! I’ll just go somewhere else!”

    (The customer storms out.)

    Next Customer: “Wow, I’m so sorry about that. Do people normally act like that here?”

    Me: “She’s a regular…”

    Related:
    Has A Problem Espresso-ing Himself, Part 4
    Has A Problem Espresso-ing Himself, Part 3
    Has A Problem Espresso-ing Themself, Part 2
    Has A Problem Espresso-ing Herself

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