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    Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    Take Note Of Your Child

    | Winnipeg, MB, Canada | At The Checkout, Love/Romance, Money

    (A rather elderly customer is purchasing several packs of cigarettes, and other items. After I give her the total, she pulls some money out of her purse. She decides to buy the cigarettes as a carton, for the larger discount. I tell her the new total and she suddenly looks confused.)

    Customer: “Where’s the fifty dollar bill I gave you?”

    Me: “You haven’t given me anything, ma’am.”

    Customer: “Yes, I did. I handed you a fifty dollar bill.”

    Me: “Are you sure? Maybe you put it back in your purse.”

    (After arguing with me long enough for my coworker to serve four more customers at the other till, she finds the $50 bill… in her purse. She pays and leaves in a huff, via automobile. Moments later, a seven-year-old boy approaches the front doors, holding a beverage and looking confused. We stare in confusion ourselves, until the customer’s car pulls back into our parking lot. She had forgotten her grandson in our store.)

    Flip Flop Flop

    | NM, USA | At The Checkout, Bizarre, Money, Theme Of The Month

    (I work in a department store selling shoes. I’m all alone in my department one night. A rather bedraggled looking customer comes in, grabs a display sandal, and slams them on my counter.)

    Customer: “I want to buy these.”

    Me: “Okay. What size do you need?”

    Customer: “Whatever. Just pick one.”

    (I look down at his feet to estimate his size, and notice he is barefoot. I go back into the stock room and grab a pair of the sandals he wants. When I get back out to the counter, security is standing there waiting.)

    Me: “Okay, sir. I grabbed you a nine. Do you want to try them on?”

    Customer: “No. Just ring them up.”

    Me: “Okay. That’ll be $107.80.”

    (The customer rummages through his wallet for several minutes, and finally hands me $4.)

    Me: “Thank you, sir. Now we just need $103.80.”

    Customer: “I handed it to you, sweetie.”

    Me: “You only handed me $4. That’s not enough for these shoes.”

    Customer: “Oh, gosh, sweetie. I’m sorry. Here.”

    (The customer hands me another stack of dollar bills, which I count. He’s still about $70 short.)

    Me: “Okay. That’ll be another $70.”

    Customer: “I already gave it to you!”

    (I count out the total bills he handed me, and show him my screen showing the total. I grab a calculator and work out the difference for him.)

    Customer: “I’M TELLING YOU, I ALREADY PAID YOU!”

    Security: “You didn’t pay her enough, sir.”

    Customer: “Screw this place!”

    (The customer takes his money back and storms out the door.)

    Me: *to security* “Well, that was interesting.”

    Security: “I told him he couldn’t be in here without shoes, so he said he’d go buy some. Glad to see that worked out for him.”

    Trying To Get Herself A-Wrist-Ed

    | Virginia Beach, VA, USA | At The Checkout, Bizarre, Theme Of The Month, Wild & Unruly

    (I am ordering coffee at a coffee shop located on my community college campus.)

    Barista: “Hey, [My Name]. I love that bracelet you’re wearing!”

    (The barista points to the silicone rainbow wristband on my right wrist.)

    Me: “Thanks!”

    Customer Behind Me: “Where did you get it?”

    Me: “It was from a group that gave them out a couple years back. But they’re not doing them any more, due to financial problems.”

    Customer Behind Me: “Oh, so I couldn’t get one?”

    Me: “No, sorry.”

    (The customer keeps eyeing the wristband as we wait for our drinks. It’s slightly strange but I don’t say anything.)

    Barista: “[My Name], latte’s up!”

    Me: “Thanks, [Barista's Name]. You have a good—”

    (As I reach for my drink, the customer behind me steps forward and starts actually pulling on my arm to get the wristband off. I’m right handed and my HOT drink ends up spilling all over the floor and her.)

    Customer Behind Me: “I HATE ALL OF YOU! F*** THIS!”

    (The customer runs away, while the barista and I just kind of blink for a while.)

    Barista: “I have no words right now. I’ll make you another drink.”

    A Price For The Devil To Pay, Part 2

    | CT, USA | At The Checkout, Bizarre, Money, Religion, Theme Of The Month

    (I work at a store as the main cashier.)

    Me: “Okay, your total comes to $6.66. Wow, you’re one unlucky person.”

    Customer: “$6.66!? I REFUSE TO PAY! YOU’RE A DEVIL! YOU PUT A CURSE ON ME. HOW DARE YOU DO THAT TO ME!” *storms out of the store yelling prayers*

    Related:
    A Price For The Devil To Pay

    Mad As A Hater

    | Spearfish, SD, USA | At The Checkout, Bizarre, Theme Of The Month

    (I’m working at a big box store as a cashier. There are two cashiers up front. I’m at register #2 and a coworker is at #4, so there is a register in between us. A customer walks up to register #3. My supervisor tells the lady she can either go to register #2 or register #4.)

    Customer: “I hate Obama! I just want you all to know that.”

    (The customer huffs and goes to my register.)

    Me: “Hi there! Do you have a rewards card?”

    Customer: “I don’t trust credit cards. I pay only in cash.”

    Me: “Well, it’s not a credit ca—”

    Customer: “I don’t trust companies! Don’t you worry about me. I will just pay cash.”

    Me: “Alright…”

    (I proceed to ring up her items.)

    Customer: “You know you can only get boy tank tops?! I don’t wear bras! I never have, only when I was breastfeeding.”

    Me: “Yeah. Unfortunately for women you have to buy separate tank tops.”

    Customer: “I’ve never liked girls. I only had boys.”

    Me: “Ah, okay. Today your total is [total].”

    Customer: “And you know what? I hate Martha Stewart. She is a royal b****!”

    (All I can do is laugh awkwardly and give the customer her change and receipt.)

    Me: “Well, have a nice day.”

    Customer: “And those Kardashian girls. They are so FAKE!”

    (The customer crumples up her receipt and throws it at me. She storms away. The other cashier and my supervisor just stare at me. We are all stunned.)

    Me: “Did that really just happen?”

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