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    Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    Trying To Get Herself A-Wrist-Ed

    | Virginia Beach, VA, USA | At The Checkout, Bizarre, Theme Of The Month, Wild & Unruly

    (I am ordering coffee at a coffee shop located on my community college campus.)

    Barista: “Hey, [My Name]. I love that bracelet you’re wearing!”

    (The barista points to the silicone rainbow wristband on my right wrist.)

    Me: “Thanks!”

    Customer Behind Me: “Where did you get it?”

    Me: “It was from a group that gave them out a couple years back. But they’re not doing them any more, due to financial problems.”

    Customer Behind Me: “Oh, so I couldn’t get one?”

    Me: “No, sorry.”

    (The customer keeps eyeing the wristband as we wait for our drinks. It’s slightly strange but I don’t say anything.)

    Barista: “[My Name], latte’s up!”

    Me: “Thanks, [Barista's Name]. You have a good—”

    (As I reach for my drink, the customer behind me steps forward and starts actually pulling on my arm to get the wristband off. I’m right handed and my HOT drink ends up spilling all over the floor and her.)

    Customer Behind Me: “I HATE ALL OF YOU! F*** THIS!”

    (The customer runs away, while the barista and I just kind of blink for a while.)

    Barista: “I have no words right now. I’ll make you another drink.”

    A Price For The Devil To Pay, Part 2

    | CT, USA | At The Checkout, Bizarre, Money, Religion, Theme Of The Month

    (I work at a store as the main cashier.)

    Me: “Okay, your total comes to $6.66. Wow, you’re one unlucky person.”

    Customer: “$6.66!? I REFUSE TO PAY! YOU’RE A DEVIL! YOU PUT A CURSE ON ME. HOW DARE YOU DO THAT TO ME!” *storms out of the store yelling prayers*

    Related:
    A Price For The Devil To Pay

    Mad As A Hater

    | Spearfish, SD, USA | At The Checkout, Bizarre, Theme Of The Month

    (I’m working at a big box store as a cashier. There are two cashiers up front. I’m at register #2 and a coworker is at #4, so there is a register in between us. A customer walks up to register #3. My supervisor tells the lady she can either go to register #2 or register #4.)

    Customer: “I hate Obama! I just want you all to know that.”

    (The customer huffs and goes to my register.)

    Me: “Hi there! Do you have a rewards card?”

    Customer: “I don’t trust credit cards. I pay only in cash.”

    Me: “Well, it’s not a credit ca—”

    Customer: “I don’t trust companies! Don’t you worry about me. I will just pay cash.”

    Me: “Alright…”

    (I proceed to ring up her items.)

    Customer: “You know you can only get boy tank tops?! I don’t wear bras! I never have, only when I was breastfeeding.”

    Me: “Yeah. Unfortunately for women you have to buy separate tank tops.”

    Customer: “I’ve never liked girls. I only had boys.”

    Me: “Ah, okay. Today your total is [total].”

    Customer: “And you know what? I hate Martha Stewart. She is a royal b****!”

    (All I can do is laugh awkwardly and give the customer her change and receipt.)

    Me: “Well, have a nice day.”

    Customer: “And those Kardashian girls. They are so FAKE!”

    (The customer crumples up her receipt and throws it at me. She storms away. The other cashier and my supervisor just stare at me. We are all stunned.)

    Me: “Did that really just happen?”

    Handled The Change Well

    | Anchorage, AK, USA | At The Checkout, Bizarre, Money, Movies & TV, Theme Of The Month

    (I work at a local theater in the box office. I pride myself on quick service and being polite. I see some guys watching the line and specifically picking me to get their tickets.)

    Customer #1: “Hi! Can I get two tickets to see [Movie] please?”

    Me: “Certainly!”

    (I ring in their movie choices and show their total, reading it off to them.)

    Customer #1: “Perfect! Here.”

    (Customer #1 then hands me a roll of electrical tape. I look at him and then unroll it and realize that he has taped exact change for two tickets in quarters, dimes, and nickels. Flabbergasted, I give him a look to see if he’s attempting to play me.)

    Me: “Sir, I don’t mean to be rude, but do you realize the amount of work this requires for me?”

    Customer #2: “But you have to accept it, right? Can’t you just count it out? I mean, it’s exactly how much our tickets are.”

    Me: “Yes, sir. I can count it up. But in order to process this order and put it in my till, I’ll need to take each coin off the strip of tape, count them, and then put them in the till.”

    Customer #1: “But… then we’ll be late for the movie!”

    (I’m still not convinced that they aren’t attempting to play me. I count out almost 20 dollars of exact change, putting it into stacks on the counter. Then I do a quick count to make sure I didn’t miss any coins.)

    Me: “Alright, sir. Everything seems to be in order. Here are your tickets.”

    Customer #2: “I’d like to file a complaint with your manager! That was one of the longest transactions I’ve ever experienced at this theater.”

    (A manager actually works the box at all times. My manager has seen my dilemma and had given me a sympathetic shrug as I counted, and apparently has heard the customer complain.)

    Manager: “I’d like you to have a look at this sign.”

    (My manager points to the sign behind the counter that informs customers of our right to refuse service.)

    Manager: “At any point [My Name] could’ve chosen not to admit you into this theater. I think that he didn’t makes up for the fact that you are going to miss the first few previews from your movie.”

    (Customer #2 glares at me. Suddenly, Customer #1, who has been silent since handing me his quarters, grabs his friend by the ear and drags him into the theater before Customer #2 can speak again.)

    Crazy Golf

    | WA, Australia | At The Checkout, Bizarre, Money, Theme Of The Month

    (To pay for university costs, I work for a small, government run golf course as a cashier. A customer in his forties enters the store.)

    Me: “Hi. Welcome to [Golf Course]. How can I help you today?”

    Customer: “Yeah. I’d like to play nine holes on the course with buggy hire. Thanks.”

    Me: “Alright. Your total comes to $30. Will you be paying in cash or by card?”

    Customer: “Actually, I was hoping I could give you this instead?”

    (The customer slides a bottle of unmarked, white liquid across the table and looks at me grinning.)

    Me: “Uh… sir. I don’t know what that is.”

    Customer: “Oh, I make my own perfume in my bathtub! How about this bottle for my course fees?”

    Me: “Sir, I must insist that you pay with currency. Perfume is not legal tender and I not be able to balance my till otherwise.”

    (The customer takes the bottle back hastily, looking as if I’d just insulted his mother.)

    Customer: “You don’t want my perfume? What kind of golf course is this!?”

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