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  • Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    Past The Point Of No Return, Part 6

    | NJ, USA | At The Checkout, Criminal/Illegal, Liars & Scammers

    (I’m on the floor helping a customer in our perfume department. She picks up two full sized perfume boxes and heads up to the registers. The line is long, so I follow her up and ring the line down. Finally, she approaches my register.)

    Me: “Hi, again. Decided to just get the perfumes?”

    Customer: “Huh? No. I need to return these.”

    Me: *turns the perfume around and point to the soft sensors on the back of the boxes* “Seriously?”

    (The customer finally looks at me and I can see the instant she recognizes me.)

    Customer: “Oh… uh… forget it.” *runs out of the store*

    Related:
    Past The Point Of No Return, Part 5
    Past The Point Of No Return, Part 4
    Past The Point Of No Return, Part 3
    Past The Point Of No Return, Part 2
    Past The Point Of No Return

    Please Keep Customer Interaction To A Condominimum, Part 2

    | FL, USA | At The Checkout, Rude & Risque, Theme Of The Month

    (It is a Friday late afternoon. I am mechanically ringing up sales adding “have a nice weekend” to my normal “here’s your receipt” spiel. I realized after saying this to a male customer that he is buying several high-quantity boxes of condoms. I also remember he had a work shirt on with his name sewn on it. I stepped into the pharmacy and talk to my coworkers.)

    Me: “Oh, my God!”

    Coworker: “What is it?”

    Me: “I just told a customer to have a good weekend, before noticing he was buying nothing but condoms! He obviously has plans to do so!”

    (About thirty minutes later the phone rings, and the pharmacist picks it up.)

    Coworker: “[My Name], you have a phone call.”

    (I answer.)

    Caller: “Hi, I’m [Customer With Named Shirt]. I’m calling because I want to go out with you this weekend!”

    (Um, that would be ‘NO,’ creepy condom dude!)

    Related:

    Please Keep Customer Interaction To A Condominimum

    Finished The Transaction At Break-Neck Speed

    , | NY, USA | At The Checkout, Rude & Risque, Theme Of The Month

    (I am fresh out of high school. I work at a popular fast food chain and my long-term partner lives about an hour away. I have just returned from a short vacation, during which I spent my time at her house. As we didn’t see each other often we had to make the most of our time together. A customer in his 50s, male, is at my counter.)

    Customer: “You’ve been a naughty girl.”

    Me: “… Excuse me?”

    Customer: “You’ve been very naughty.” *points at me*

    Me: “Uh… what?”

    Customer: “The marks on your neck.”

    Me: *instinctively pull up my collar, embarrassed*

    Customer: “That’s all right. Seems like you’ve got a lucky boy on your hands.” *winks*

    The Mother Of Bad Pickup Lines

    | FL, USA | At The Checkout, Bizarre, Theme Of The Month

    (I’m cleaning behind the registers alone when a customer comes up to the counter. He looks about 30 and is a little unkempt looking. I’m 18. He’s been staring at me and overall been acting creepy and talking about how he can’t buy more shoes or socks because his mother won’t let him. Finally at the end of the transaction, this happens:)

    Customer: “You know… I think you’re very attractive… Would you, maybe.. Like to go out some time?”

    Me: “Thank you. That’s very sweet but I’m still in high school.”

    Customer: “Oh, what grade?”

    Me: “12.”

    Customer: “I don’t mind.”

    Me: “Maybe another time, but thank you.”

    (He then proceeds to ask again and I decline a second time.)

    Customer: “So, where do you live?”

    Me: “Oh, around here.”

    Customer: “Well I live in [retirement apartment complex].”

    (I assume this means he lives with his mother. He then proceeds to give me his email address and name on a post it note which I accept because at that point I just wanted him out. He’s been seen in the shopping centre near my store but hasn’t come back yet. Thank god!)

    Bored To Death At School

    | Long Island, NY, USA | At The Checkout, Family & Kids, Theme Of The Month

    (I’m working as a cashier when a man and his young daughter (about nine or ten) come in. The girl looks upset.)

    Me: *to the girl* “Hi, there! How was school?”

    Girl: “I HATE school!”

    Me: “Oh, I’m sorry. What don’t you like about it?”

    Girl: “Everything, except for lunch and recess.”

    Me: “Well, what DO you like? What interests you?”

    Girl: *looking me right in the eye and smiling* “DEATH!”

    (Needless to say, I was speechless.)

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