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    Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    A Significant Flight Risk

    | Honolulu, HI, USA | At The Checkout, Love/Romance, Rude & Risque, Theme Of The Month, Transportation

    (I work in a very touristy part of town and we have a lot of flight attendants who stop through the store. I see a guy and help him at the computer. This guy is close to 60.)

    Me: “So you just click here and it should be good.”

    Customer: “Oh, thank you. Say, where are you from?”

    Me: “The Philippines.”

    Customer: “Oh, my friend met his wife there. He basically waited outside of the college she was attending everyday and finally convinced him to go out with her. She eventually said yes. I’ve been there a few times since I’m a flight attendant. Beautiful women you know.”

    Me: “That’s nice. I’m gonna go help out some other people. Ask me if you have other questions.”

    (I loop around a couple more times around the store answering questions. He flags me down.)

    Customer: “Marry me and you’ll fly for free.”

    Me: “Ha ha. That’s the same line my friend’s dad used 30 years ago on his wife.”

    Customer: “Well, it’s a good line.”

    Me: “I think I’ll pass, but thank you anyway.”

    (I loop around the store again, and start demonstrating a product features. I see him lingering in the back waiting for me to finish.)

    Customer: “Thank you for helping me out tonight. You’re really sweet. Here’s my card.”

    Me: “Uh. Thanks.”

    (The card said, “You’re really charming and here’s my number. Let’s meet for drinks after work.” I never called, but he came back a few weeks later asking for help with his phone from my coworker. His phone background was a picture of some woman’s breasts. Gross.)

    Like A Dog After A Bone

    | USA | At The Checkout, Bizarre, Pets & Animals, Theme Of The Month

    (It’s about half an hour before closing time on a Saturday, which is jokingly referred to by the employees as ‘the creeper hour’ because of all the strange customers we get during that time. However, this night has been relatively slow and weird-free. Customer #1, a man, comes to my line and sets down two cartons of ice cream.)

    Me: “How are you today?”

    Customer #1: “Fine, thanks. My dog wanted to go for a ride, so I thought I’d reward myself for listening to him.”

    (I kind of laugh with the customer and ring through his order. After he pays, he still stands at my register, staring at me.)

    Me: “Can I help you with anything else?”

    Customer #1: “My dog is a real little dog. It’s probably tearing up my car right now. I can never get him to settle down.”

    Me: “Yeah, smaller dogs tend to have more energy.”

    Customer #1: “It’s because his parents are siblings.”

    Me: “Oh…”

    Customer #1: “I had the brother and sister dogs and they got together somehow. Had four puppies. One was born with heart problems and died. I gave two away.”

    Me: *trying to not cringe* “Okay…”

    Customer #1: “I don’t know how they did it. I don’t know why they did it. Why do brother and sister dogs f***? I caught them once. I couldn’t get the brother dog off his sister. You just never forget those kinds of things.”

    Me: “Sir, do you mind just—”

    (At this point, a second customer comes to my line. She loudly throws some soup cans on the conveyor belt.)

    Customer #2: “Oh, hello, sweetie! How are you tonight?”

    (Customer #1 glares at her and moves down a little, but still is at my register and opens his mouth as if to continue talking.)

    Customer #2: *loudly* “Boy, I can’t believe how great the sales are this week! Oh, do you mind putting my milk in a bag? I hate to be a bother, but it’s just easier to carry.”

    (Customer #1 finally seems to get that he can’t continue talking about his incestuous dogs and actually pouts as he walks away.)

    Customer #2: “Actually sweetie, I’m sorry. I’m not done shopping yet. I still need to get a couple more things. You just looked like you needed a way out.”

    Me: “Oh, my god, thank you so much. Here, I’ll unload the rest of your things and ring them through while you go get what else you need.”

    Customer #2: “But did I hear him right? Did he really say what I think he said? Who even thinks that that’s okay?!”

    Me: “Ma’am, I don’t mean to be crass but if you think that’s weird then you don’t want to hear the other stuff people have said to me.”

    (She laughs and gets the rest of her groceries. When she pays, she asks for $5 cash back and gives it to me for ‘putting up with the village of idiots.’)

    Doesn’t Want To Provide Proof

    | East Lothian, Scotland, UK | At The Checkout, Family & Kids, Food & Drink, Religion

    (An elderly Muslim woman and her niece, who is in her 30s, are regular customers. They are both very nice people and are always friendly. Today the niece is in on her own and approaches the checkout.)

    Niece: “Is my aunt in?”

    Me: “I haven’t seen her.”

    Niece: “Is her car in the car park?”

    (I look as far as I can into the store car park.)

    Me: “I can’t see it.”

    Niece: “Good. Can I have a litre-bottle of [Cheap Brand] vodka, please.”

    Putting The Relation Into Relationship, Part 7

    | USA | At The Checkout, Bizarre, Spouses & Partners, Theme Of The Month

    (I am visiting my boyfriend while he is working temporarily at a gas station. Note: We look nothing alike. He has very dark features where as I am of Irish descent, and look it. An elderly gentleman walks in.)

    Customer: “Would you look at those eyes!” *gets very close to my face and grabs my head* “Those are the greenest eyes I have ever seen! Like emeralds!”

    Me: *very uncomfortable* “Um… thank you, sir.”

    Customer: “You are just gorgeous!”

    (He continues gushing about my eyes until he turns to my boyfriend.)

    Customer: “And you have that dark thick hair! You two are a good match. You will make the most beautiful babies!”

    Boyfriend: “Umm… okay. Is there anything I can help you with today?”

    Customer: “I’m serious! GORGEOUS babies will come out of you two.”

    (With both of us very uncomfortable, he finally stops and tells my boyfriend what he needs. Relieved, he gets him the items and we both hope he leaves soon. But, he continues to make conversation.)

    Customer: “So. You two are brother and sister? That’s nice.”

    (We were both speechless after that.)

    Related:
    Putting The Relation Into Relationship, Part 6
    From NotAlwaysRelated.com
    Putting The Relation Into Relationship, Part 5
    From NotAlwaysRomantic.com
    Putting The Relation Into Relationship, Part 4
    Putting The Relation Into Relationship, Part 3
    Putting The Relation Into Relationship, Part 2

    Had It Up To Their Neck With Bad Customers

    | Norway | At The Checkout, Crazy Requests, Health & Body, Rude & Risque

    (When I was born, there were serious complications, and doctors had to step in to keep both me and my mother alive. They tore all my muscles and damaged a lot of nerves in my neck. I went to a physical therapist for many years. I hardly ever notice it now, 20 years later, but once in a while, after lifting heavy items for a long period of time, my back acts up and it hurts a lot. All of my coworkers know this, and despite this, I’m a very hard worker. A customer in his 40s walks in, skips right across the line, and to me, where I’m currently working on a problem with a coffee machine. He sets an empty can of gas, the steel type, down on the floor next to me. I have equipment all over the counter and floor, trying to figure out the problem with the machine. It is also worth mentioning that I live in a small town, where everyone knows everyone. I have hardly ever dealt with rude customers because of this, and it’s well known that we can take abuse until a certain point.)

    Customer: “I need you to go out to your gas cabinet and fetch me a new one of these.”

    Me: “Sure, let me just clean up a little here.”

    Customer: “Do you think I have time for that?! Do you know who I am? I have other places to be!”

    Me: “All right, then.”

    (I shuffle all the pieces and tubes onto the counter, hoping no one will brush them off and step on them. I run out to the cabinet, open the lock, grab a new can, and head back inside. Right as I walk into the store, I get insanely painful cramps in my back, I manage to scoot over to the customer and set the can down, obviously in pain, but I smile and shrug it off to my coworkers.)

    Customer: “You teens are so useless these days! All you do is stare at your phones and your computers! Look at you, you can’t even carry a can of gas! You’re all useless! Now hurry up, for f*** sake! I’m going to a very important job interview over at [local entrepreneur, with the owner’s name as a company name]!”

    (The other customers have been startled at his behavior by now, but at the mentioning of said company, many of them snicker.)

    Me: “You know what? My neck was nearly broken when I was born. I have worked at [Gas Station] for three years, and never have I had a more rude and pretentious customer than you. I want you to calm down so we can finish this transaction. You’re startling the other customers.”

    Customer: “Does it look like I give a s***!?”

    Me: “That’s it.”

    (I pick up the phone and dial a number. My boss is looking at me with approval.)

    Me: *on the phone* “Hey, Dad, I want you to know there’s a man in his 40s, drives a green Honda CRV, who said he’s heading over for an interview with you today. He has been a real pain in the butt, and if you hire him, I’m not giving you grandchildren.”

    (The customer’s face goes pale. He looks at me, the other customers who are now laughing at him, and scurries out the door, leaving both his old and the new can behind. My dad didn’t hire him, either.)

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