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  • Got Him Out Of A Pickle
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    Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    Bored To Death At School

    | Long Island, NY, USA | At The Checkout, Family & Kids, Theme Of The Month

    (I’m working as a cashier when a man and his young daughter (about nine or ten) come in. The girl looks upset.)

    Me: *to the girl* “Hi, there! How was school?”

    Girl: “I HATE school!”

    Me: “Oh, I’m sorry. What don’t you like about it?”

    Girl: “Everything, except for lunch and recess.”

    Me: “Well, what DO you like? What interests you?”

    Girl: *looking me right in the eye and smiling* “DEATH!”

    (Needless to say, I was speechless.)

    Fickle Over A Nickel

    | PA, USA | At The Checkout, Bizarre, Food & Drink, Money

    (The store where I work has a coffee booth near the express lane, where I am working one day. Customer #1, an elderly man, comes to my register with a small coffee. He puts a dollar, two quarters, and four pennies on my counter.)

    Customer #1: “It should be $1.54 for this coffee, right?”

    Me: “I think so. Let me check.”

    (I ring it up and with tax it comes to $1.59.)

    Me: “Oh, sorry. Looks like it’s actually $1.59. You were close though!”

    (The man frowns and pulls out a wad of bills. He has twenties, tens, fives, and several more dollar bills.)

    Customer #1: *muttering* “I might as well give you a twenty to get a nickel!” *stuffs all his money back in his pockets* “You can just keep the d*** coffee!”

    (He storms off, leaving me speechless. The next customer stares after him.)

    Customer #2: “Goodness! What was his problem?”

    Me: “He was a nickel short for his coffee and didn’t want to give me another dollar instead.”

    Customer #2: “Is that what all the fuss was about? Shoot, I could have given him a nickel!”

    Me: “I have some dimes in my pocket, but I don’t think he would have accepted that either.”

    Customer #2: *shaking her head* “Shame. It seems like he really could have used that coffee!”

    Out For Dinner Is Out Of The Question

    | PA, USA | At The Checkout, Bizarre, Spouses & Partners, Theme Of The Month

    (I work as a cashier, and we’re supposed to stand in front of our registers if we’re open and waiting for a customer. As I’m doing this, an elderly man eyes me and walks over.)

    Me: “Hello, sir! Can I help you with something?”

    (The man proceeds to get way too far into my personal space. I’m mildly autistic, so I’m repressing a panic attack at this point.)

    Elderly Man: “You can take me out to dinner tonight.”

    Me: “Um, I don’t think my boyfriend would be too pleased about that.”

    Elderly Man: “It’s okay. He can come too.”

    Me: “Well, I’m working the closing shift tonight, then he’s picking me up, So, tonight doesn’t work, anyway.”

    Elderly Man: “Ah, that’s too bad.”

    (Not only am I getting creepy vibes from this guy, but his breath smells terrible. It’s all I can do to keep a pleasant smile on my face and not duck under my register.)

    Me: “Is there anything else I can help you with, sir?”

    Elderly Man: *remaining way too close and gesturing to the customer service desk* “Oh, no, I’m just waiting for my wife.”

    Giving Your Life’s Account

    | Rexburg, ID, USA | At The Checkout, Bizarre, Theme Of The Month

    Me: “Thank you for calling [Company]. I am [My Name]. How can I help you?”

    Customer: “I’d like to cancel my account.”

    (Everything is going normal until I tell him he is cancelled. Normally I ask if there’s anything else, the customer says “no” and they hang up. Instead this gentleman begins discussing a pyramid scheme his son is running that he’s been putting money in. He keep telling me details hoping I’ll join. I am creeped out and refusing to provide personal answers while giving non-committal answers. Eventually I realize that he doesn’t care what I say, so I put him on mute.)

    Customer: “Yeah, and the government will never help. I know because I’m a veteran. My son is a great businessman. It’s hard to get returns like this! I’ll be a millionaire soon!”

    (Eventually…)

    Customer: “What time is it?”

    Me: “It’s [time].”

    Customer: “Well, I should probably go. But I’ll tell my son that I told you about it. What was your name again?”

    Me: “It’s [Really Common First Name]. Have a good day, sir.”

    Customer: “I will. And thank you for listening to a crazy old man! I don’t have a job any more, so I get really lonely. You have a good day, and find someone so you aren’t lonely!”

    Not Being Very Adult About It

    | Pasadena, MD, USA | At The Checkout, Crazy Requests, Rude & Risque, Theme Of The Month

    (I work at an adult themed store. We close at 10 pm and I have just locked the doors. I have two friends waiting for me in the parking lot, and we start having a conversation. Before we know it, we have been standing around talking for two hours, when a guy in a truck pulls up and gets out of his car.)

    Customer: *pulling on door* “Aw, are you guys closed?”

    Me: “Yeah, we closed two hours ago.”

    Customer: “Well, can you open real quick? I need to buy something.”

    Me: “No, we closed two hours ago. If it was really important you would have come in earlier.”

    Customer: “But it IS important! You should open and let me buy something!”

    Me: “Dude, this is a PORN store. It’s not life threatening, so, no I will not be opening. Buy your sexy-time things elsewhere.”

    Customer: *slinks off embarrassed*

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