Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Got Him Out Of A Pickle
    (3,191 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    Sorry, Please Chai Again

    | Olympia, WA, USA | At The Checkout, Food & Drink, Liars & Scammers

    (I am working in a new coffee shop on campus that is very busy at certain times of the day. We start to notice a professor pulling a scam on us at our peak times. Every day she waits until we are really busy. She waits with her friend in line but does not order anything. Then, after ‘waiting’ a while, she demands to know where her drink is. Several students are pulling this scam as well. We put up a sign that says you have to present your receipt, and make sure we tell everyone that orders. All the scams stop, except one.)

    Professor: *slamming her hand over and over on the pickup counter* “Where is my chai!? Where is my chai!?”

    Coworker: “Do you have your receipt?”

    Professor: *indignant* “No.”

    Coworker: “Then you don’t have a chai.”

    (She never tried to pull the scam on us again!)

    In Line And Out Of Line, Part 5

    | Sydney, NSW, Australia | At The Checkout, Bad Behavior

    (There’s a long line of customers with two staff members serving. The phone rings and my coworker answers.)

    Coworker: “Hi, this [Coworker]. How can I help you?”

    Customer: “Do you have [item] in stock? I need to buy one.”

    Coworker: *runs to check, comes back to the phone* “Yes, we have it in stock. Would you like me to hold one for you?”

    Customer: “Yes. I’ll be in to pick it up. My name is [Customer]. Good bye.”

    (My coworker goes back to serving the line. She serves two customers and then gets to the third one.)

    Customer: “Hi, I’m [Customer] and am here to pick up [item].”

    Coworker: “You called me while in the line?”

    Customer: “Yes. I am in a hurry and didn’t want to wait while you went to get the item.”

    Coworker: “Really? Did you realise that I had to spend extra time with the last two customers apologising to them because they were irate that I took a phone call while they were waiting? You would have been gone by now if you had simply waited your turn.”

    Related:
    In Line And Out Of Line, Part 4
    In Line And Out Of Line, Part 3
    In Line And Out Of Line, Part 2
    In Line And Out Of Line

    The Sweet Taste Of Karma

    | Milford, CT, USA | At The Checkout, Bad Behavior, Bizarre, Rude & Risque

    (I am a hostess at a restaurant. There is a regular who comes in with a woman, and the two of them seem to be in their 70s, although the woman seems more like his sister or caregiver than his wife. The man walks with a cane, and is constantly hitting on every woman he sees in the restaurant, to the point where a few of the servers get a little creeped out. On this day, the man has been hitting on everyone like normal, and right before he walks out, he stops at a jar of candy we have at the host stand near a sign that says, ‘guess how many candies and win!’)

    Old Woman: “Those aren’t for eating, they’re for guessing.”

    Old Man: *to me* “What do I get if I win?”

    Me: “You win the jar of candy.”

    Old Man: “Can I win the person who put the candy IN the jar instead?” *winks*

    Me: “… Well, if you really want to, sure.”

    Old Man: *gives me a huge, creepy grin*

    Me: “That would be our manager. [Male Manager's Name].”

    Old Man: *drops smile completely* “Oh. Never mind.” *leaves*

    Overly Expressing Herself

    | Pittsburgh, PA, USA | At The Checkout, Bad Behavior, Crazy Requests

    (I am the cashier for the express lane of the store. The express lane has a clearly posted sign that says twelve items or fewer. Unfortunately, a lot of customers come through with as many as twenty items. I still check them out, but I ask them to take larger orders to the regular checkout lanes in the future. In this case, a woman brings about 20 items through my lane.)

    Me: “Ma’am, in the future, if you have more than 12 items, please go to one of the regular lanes.”

    Customer: “No.”

    Me: “No?”

    Customer: “Express is faster.”

    (I just stare at her as she pays for her groceries and leaves.)

    Next Customer: “No shame.”

    Me: “Yeah…”

    Just A (Cast The First) Stone’s Throw Away From A True Christian

    | AL, USA | At The Checkout, Bigotry, Religion

    (I live in the Bible belt of America, where homophobia is the norm. I’m a gay man and was outed by a previous coworker, so now I deal with two or three bigots per week. This takes place an early Sunday morning.)

    Me: “Hello. Did you find everything today?”

    Customer #1: *a bigot who frequents my lane just to insult me* “Everything except a good, god fearing cashier!”

    Me: *scanning items and not paying attention* “Your total is $48.50, sir. Would you like to pay cash or credit?”

    Customer #1: “You’re going to Hell, you know! You and all your godd***** f*****! Pick up a Bible and learn how to be a Christian!”

    (He then proceeds to throw his credit card at me. I check him out while enduring his verbal abuse, as usual. Finally he’s gone to bag his groceries while the next customer comes up. He’s an elderly man, around 60, wearing a sweater and a large prominent cross. I fear the worst but he hands me a gift card.)

    Customer #2: “Bless you, son. I’d like you to have this to make up for those of us who are less then their best.”

    (Customer #1 has heard Customer #2 and starts yelling.)

    Customer #1: “You’re going to Hell for supporting this f**! Learn how to be a good Christian!”

    (Customer #2 removes his sweater to reveals he’s a priest. Customer #1′s eyes widen in shock.)

    Customer #2: “Well, if I’m going to Hell I don’t believe there’s much hope for any of us now, is there?”

    (He was the new pastor for the church and one of his first sermons was on spreading love instead of hate. I thank you, good sir, for reminding me what a real Christian is like.)

    Page 41/218First...3940414243...Last