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    Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    Time To Get Your Head(er) Checked

    | Logan, UT, USA | At The Checkout, Funny Names

    (Note that I am wearing a name tag with my name on it. At the top of our receipts, it says ‘Your Cashier Was’ and lists my name)

    Customer: *looks at receipt* “Your name’s Footer? That’s a strange name.”

    Me: “Uh, no. My name’s [name], like it says on my name tag. Why would you think my name was Footer?”

    Customer: “Because this receipt says your name is Footer!”

    Me: “May I see that?”

    Customer: *hands me the receipt*

    Me: “It has the right name here at the top.”

    Customer: “No, down at the bottom.”

    (I look at the bottom of the receipt. It says “Footer: Thank you for shopping at [store], have a nice day!)

    Our Great Dumbocracy, Part 3

    | Framingham, MA, USA | At The Checkout, Politics

    (We’ve just recently switched to a new system where receipts are optional.)

    Me: “…and would you like a receipt today?”

    Customer: “What?”

    Me: “We’re now only printing receipts if you’d like one, in order to save paper. Would you like a receipt?”

    Customer: “Of course I want my receipt! You know, it’s young punks like you who do all your online banking who are responsible for 9-11! You should be ashamed of yourself!”

    Related:
    Our Great Dumbocracy, Part 2
    Our Great Dumbocracy

    Why Math Counts

    | Michigan, USA | At The Checkout, Money

    Customer: *hands me two identical coupons*

    Me: “You want to use two 20% off coupons? That takes two dollars off each item. Using a five dollar off one would save you an extra dollar. Would you rather use that one?”

    Customer: “But using these two coupons saves me more.”

    Me: “Actually, you only save four dollars by using those. The five dollar one would save you more.”

    Customer: “But using more coupons saves more money!”

    Me: “That one coupon is worth more savings than those two, though. That coupon would save you a dollar more, and you can use those two 20% ones another day. Five dollars is more than four dollars.”

    Customer: “No, it’s not! I don’t understand how you think that!”

    Some Customers Leave Big Shoes To Fill

    , | Harrisburg, PA, USA | At The Checkout, Family & Kids, Rude & Risque

    (While standing in line as a customer, I notice a father and his two children in front of me. The son, about age 8, is sporting a
    Mohawk about as tall is he is. He looks positively adorable and when he turns and smiles at me, I return the smile.)

    Boy: *tugging on his fathers coat* “Daddy, don’t flash all that money in your wallet! That b**** will take it! You always say how b****es are after your money!”

    (The father laughs and agrees until he notices that his son’s free hand is pointing directly at me. The daughter, about age 12, slaps him on the back of the head.)

    Daughter: “Shut up, dumb ***! That b**** don’t want dad’s money!”

    (The father starts to feel uncomfortable with so many people staring. Not wanting to reprimand their behavior but still wanting to make some parental effort, he starts lecturing his son about how his shoes are dirty. Another customer behind me comes to my rescue.)

    Another customer: “If I were you, I’d be more worried about the dirt coming out of the other end of them!”

    (The father falls silent, the children stop calling me a b****, and I get one of my blouses for free.)

    A Poser By Any Other Name, Part 2

    | Newark, NJ, USA | At The Checkout, Liars & Scammers, Money

    (I’m not working, but I’m shopping. I’m at the register when the man in front of me starts yelling at the cashier at the top of his lungs.)

    Customer: “You can’t do this, d*** it! My coupons are good! Take them!”

    Cashier: “Sir, these coupons are expired. I’m not allowed–”

    Customer: “If you don’t take it, you’re gonna be expired! Take my coupons or I’ll sue! I’m a lawyer! I’ll sue you in court!”

    (I tap him on the shoulder.)

    Customer: “WHAT?!”

    Me: *calmly* “Are you a prosecutor or defense attorney?”

    Customer: “W-what?”

    Me: “Are you with the state, or private firm?”

    Customer: “What?”

    Me: “Where did you go to law school?”

    *pause*

    Me: “Sir, impersonating an agent of the state is a serious offense. Furthermore, there are enough witnesses and evidence to hold you in court for harassment, threatening, disorderly conduct and disturbing the peace. I’m a prosecutor. I’m with the state. My recommendation? You leave, before I make all this official.”

    (The customer runs out of the store, leaving half paid-for groceries behind. The cashier is grinning.)

    Cashier: “You want some free stuff?”

    Related:
    A Poser By Any Other Name

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