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    Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    Stealer’s Remorse

    | Cambridge, MA, USA | At The Checkout, Money, Top

    (We sell, among other things, cards for a popular trading card game. A customer walks in, walks directly to the counter, and pulls a few cards out of his pocket.)

    Customer: “I’d like to purchase these, please.”

    Me: “I’m sorry, purchase? Don’t you mean sell?”

    Customer: “Yeah, I didn’t have the money at the time. However, I didn’t want anybody else to get them, so I just left with them. I’d like to pay for them now, thanks.”

    Supermarket, The Musical

    | Gainesville, FL, USA | At The Checkout, Musical Mayhem

    (It has been a quiet morning but the store has been filling up and it is very loud. My ears haven’t quite adjusted yet.)

    Me: “Hi, how are you?”

    (I begin scanning and bagging her items.)

    Customer: *mumbling*

    Me: “Did you find everything okay?”

    (The customer mumbles, and then begins singing something unintelligible. We play music in the store, so I thought she was singing along.)

    Customer: *gradually increasing in volume* “No bag…no bag…NO bag…NO BAG!”

    Me: “I’m sorry, are you singing, ‘No bag’?”

    Customer: “Well, I told you a couple of times, but you went ahead and started bagging, so I decided to sing it!”

    My Daddy Pays For Necessities

    | Blacksburg, VA, USA | At The Checkout

    (Two girls are walking up to my register with a large quantity of beer.)

    Girl #1: “I know it sucks, but you have to remember that we have to live in the real world now.”

    Girl #2: “I know. I think I might hate the real world.”

    (I check their IDs and tell them the total. The girl paying hands me her college charge card.)

    Me: “You do realize that in the real world, your parents don’t buy your alcohol, right?”

    Common Courtesies: Not For Commoners

    | California, MD, USA | At The Checkout, Family & Kids

    (I am a cashier at a locally owned grocery store that is frequented by families. A dad comes in with two sons. The younger one puts a drink in the front of their order.)

    Kid: “Don’t put this in a bag.”

    Dad: “Hey! You could at least say ‘please’!”

    Kid: “Dad, you don’t say ‘please’ to clerks, only to people! I learned it in my lesson yesterday!”

    More Than You Bargained For

    | Pearsall, TX, USA | At The Checkout, Extra Stupid

    (A customer purchases some items at the checkout. While walking out, he sees a sign that one of his items is on sale.)

    Customer: “Excuse me, this sign says this glue is for $4.99, but the shelf says $5.99.”

    Me: *looks at receipt* “Well sir, I charged you $4.99.”

    Customer: “But the shelf said $5.99.”

    Me: “But I charged you $4.99.”

    Customer: “But the shelf said $5.99.”

    Me: “Okay, give me another dollar.”

    (The customer thinks for a second, then walks out of the store without saying another word.)


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