Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Motherly Advice To Mother
    (1,654 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    More Than You Bargained For, Part 5

    | IN, USA | At The Checkout, Liars & Scammers, Money

    Customer: “Just this DVD please.”

    Me: “Okay, that will be $5.35.”

    Customer: “No, I found this in the $3 DVD bin; it’s $3!”

    (There are two DVD bins, one for $5 DVDs, and one for $3 ones. All DVDs have a sticker clearly showing their price.)

    Me: “Well, sir, it could have been placed their by another customer, but it is still $5.”

    Customer: “That is bull-s***! I don’t care what another customer did! I found it in the $3 bin, and I want it for $3!”

    Me: “Sir, if you found a $3 DVD in that $5 bin, would you pay $5 for it?”

    Customer: “F*** no! That’s stupid! Why would you—” *light bulb goes on* “—well, this is still bull-s***!”

    Related:
    More Than You Bargained For, Part 4
    More Than You Bargained For, Part 3
    More Than You Bargained For, Part 2
    More Than You Bargained For

    Jeepers Creepers

    | RetailOklahoma City, OK, USA | At The Checkout, Bizarre, Health & Body

    (A customer approaches my register. I begin her transaction, as well as make small talk.)

    Customer: “Can I ask you a question?”

    Me: “Absolutely!”

    Customer: “Do you have prosthetic eyes? My husband makes them and, yours just look so real!”

    Me: “No, ma’am. My eyes are real.”

    Customer: “Are you sure?”

    Me: “Yep, my eyes are really real.”

    (She turns deep red, but tries to laugh it off. We finish her transaction, and she leaves very quickly.)

    Silent Running

    | Hampshire, England, UK | At The Checkout, Bad Behavior, Bizarre

    (A regular comes in every day for cigarettes. I am always a polite and friendly cashier, who asks how the customers are.)

    Me: “Hello, sir! How are you today?”

    Customer: “How are you today? How am I today? How am I today? Every day you ask this, and you really don’t care how I am, so in future don’t ask; just give me my cigarettes!”

    Me: “Oh, err… okay…”

    Customer: “That’s better. You remember that now!”

    Me: “I will…”

    (From that day on, every day when he comes and buys his cigarettes, everything is done in total silence.)

    Discrimi(nation), Part 2

    | AB, Canada | At The Checkout, Bigotry, Food & Drink, Top

    (The store I work for is run by a Vietnamese family. I am the only Caucasian working there, and the only other non-Vietnamese employee is often mistaken for being Vietnamese because of the color of his skin. We usually work together. A drunk customer comes in. Since law prohibits us from selling to people who are intoxicated, my coworker heads him off.)

    Coworker: “Sorry, sir, you’ve had enough for tonight. We can’t serve you any more.”

    Customer: “F*** you, c****! Get out of my way!”

    Coworker: “Listen, man, there’s no need to get angry here; just go home go to bed. You can start again tomorrow.”

    (The customer stumbles up to me at the till.)

    Customer: “F****** c****, tryin’ ta tell me he won’t serve me.”

    Me: “Sir, we won’t be serving you anymore tonight, or ever again. That word you keep using derogatorily refers to a Chinese person. The owners of this store are from Vietnam.”

    Customer: “Whatever, they should all go back where they come from, starting with that fat f***!”

    (I am trying not to laugh.)

    Customer: “What’s so funny?”

    Me: “The person you just said should go back where he comes from is pure Cree First Nations. His people have been here long before ours. Now I believe I told you we won’t be serving you anymore; get out now.”

    Related:
    Discrimi(nation)

    Snapping A Customer Who Snaps

    | Wigston, England, UK | At The Checkout, Technology, Theme Of The Month, Wild & Unruly

    (I am in line at my local supermarket. The customer ahead of me is complaining. I am a cyclist, wearing a helmet with a camera.)

    Customer: “What the f*** is taking so long!?”

    Employee: “I’m sorry, sir, I will try to get this done as quickly as possible.”

    Customer: “I haven’t got time for this; do you know what this is?”

    (The customer backs off into a karate position.)

    Me: “Excuse me.”

    (I turn on the camera on my helmet.)

    Me: “You do know that you’re being video recorded from multiple places. Being nice to the staff is voluntary, but threatening them will get the police.”

    Customer: “F*** off, or you’ll get dead!”

    (The customer pulls out a knife, still in the wrapper. I kick it out of his hand, and he runs off. Between the supermarket and me, we have everything needed for a prosecution. My shopping was free!)

    Page 118/211First...116117118119120...Last