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    Category: At The Checkout

    The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

    Driving The Point Home

    | Robeline, LA, USA | At The Checkout, Bigotry, Theme Of The Month

    Customer #1: “Man, that’s a nice car. I’d love to have it.”

    (I glance out the window and see my brother’s friend pull up to a gas pump in his ’69 Chevelle. He is a young black man. I am grinning as I turn to the two of them.)

    Me: “Don’t even ask if he’ll sell it to you, because he won’t do it.”

    Customer #2: “Hmph. I wonder how someone like him got a nice car like that.”

    Me: “His family brought it with them when they moved here from California. It was basically a piece of junk, but he restored it with his dad.”

    Customer #2: “Oh, is that so? How would you know?”

    Me: “Yes, that’s so. He’s a good guy, and happens to be one of my brother’s best friends. He and his cousin would come to our house all the time when we were in high school, and they’re both like brothers to me. I don’t like that you’re trying to imply he got that car by stealing it, or doing something illegal to get it, just because he’s black!”

    Customer #2: “Well, I… I… uh…”

    (Customer #2 leaves quickly. Customer #1 is left laughing.)

    Me: “Serves him right for being a bigot!”

    The Sweetest Thing Isn’t The Candy

    | Albuquerque, NM, USA | At The Checkout, Awesome Customers, Family & Kids, Food & Drink, Top

    (A young boy—about seven or eight years old—walks up to my register. He is all alone, and without his parents.)

    Me: “Hi, what can I do for you?”

    (The boy puts $7 on the counter.)

    Boy: “Hi, ma’am, do I have enough money to buy this candy?”

    Me: “Yes, you do, and you have some left over!”

    Boy: “Oh, really? Well do I have enough to buy two?”

    Me: “Yes, you do!”

    Boy: “Alright, I’ll get two! My brother is sick today, and he couldn’t come to the movie. I want to get him something so he doesn’t feel left out.”

    Me: “That’s very nice of you!”

    Boy: “I just felt bad for him. Well, thank you very much, ma’am. I really appreciate it. Have a good day!”

    (He is the nicest customer I have all day, not to mention the youngest!)

    Those Who Don’t Read, Can’t Read The Signs

    | England | At The Checkout, Bigotry, Love/Romance, Theme Of The Month, Top

    (I am female. After leaving university, I have to cut my dreadlocks out to help me get a job. My hair is very short. My boyfriend and I enter a sandwich shop with our three-month-old son. They sit down while I go up to order, but there’s a bit of a queue. Two girls, also with very short hair, come in looking visibly upset and embarrassed. A few moments later, a group of very over-tanned girls come in, and join the queue. The other two short-haired girls try to avoid eye contact with them. One of the tanned girls approaches me.)

    Tanned Girl #1: “Hey you, they fancy you.”

    (She gestures over to the short-haired girls.)

    Me: “Okay?”

    Tanned Girl #2: “Do you fancy them?”

    Me: “Well no, I’m straight.”

    Tanned Girl #2: “You’re not straight at all!”

    Me: “I’m not?”

    (I call out to my boyfriend.)

    Me: “Hey, when did you become a girl?”

    Boyfriend: “What?”

    Me: “Well, according to these girls, I’m gay. So you must be a woman, and our son must be an immaculate conception. Either that, or these girls have their heads up their a****.”

    (The two shirt-haired girls begin to giggle.)

    Tanned Girl #3: “Wait, so you’re straight?”

    Me: “What was your first clue?”

    Tanned Girl #1: “But you’ve got short hair.”

    Me: “Yes I do, which we all know is natural penis repellent.”

    (Everyone in the shop is laughing.)

    Me: “Now, will you please leave me and these girls alone, and stop being homophobic?”

    Tanned Girl #2: “We’re not homophobic!”

    Me: “You tried to make fun of me because you thought I was gay. Judging by the looks on their faces when you came in, I’m going to guess you were making fun of these two earlier for the same reason. You tease people because they’re homosexuals, therefore you’re homophobic. Maybe if you pulled your heads out your a**** every once and a while, you could take a look in a dictionary.”

    Tanned Girl #2: “Books are for geeks and losers.”

    Me: “Wait, so you girls aren’t intellectual readers?”

    (Everyone in the shop is now laughing so much, that they’ve stopped serving people in order to calm down. The group of girls run out of the shop with their cheeks the brightest shade of red I have ever seen. The two girls are so happy with what I said to them, that they bought both me and my boyfriend lunch.)

    Lying Is All Relative(s)

    | NC, USA | At The Checkout, Family & Kids, Liars & Scammers, Money, Top

    (I am working in my father’s cafe. A customer orders a substantial amount of food.)

    Me: “Okay. That will be $36.19 please.”

    Customer: “Oh, no. I’m the owner’s brother, so I get all of my food half price.”

    Me: “Um, okay. That will still be $36.19, sir.”

    Customer: “Excuse me! Do you know who I am!? Now ring my order up right, or I’ll get your purple-haired a** fired!”

    Me: “Okay, give me moment.”

    (I turn around to the grill line, where my father is cooking.)

    Me: “Hey, daddy! This guy says he’s my uncle, and if I don’t give him a discount you’ll fire my purple-haired a**. What should I do?”

    (I have never seen someone run out of a restaurant so fast in my life!)

    The Scam Doesn’t Fit The Bill

    | Waterville, OH, USA | At The Checkout, Liars & Scammers, Money

    (I’m working the counter during the breakfast shift. The customer pays with a $10 bill. I hand back the change.)

    Customer #1: “You shorted me $10; I gave you a $20!”

    Customer #2: “You did. I saw him; he paid with a $20.”

    Me: “Okay, let me check; just one moment.”

    (I go and grab the manager’s keys to open the drawer. I’m already suspicious, since Customer #2 was so quick to speak up. I pull out the entire cash drawer and shelf.)

    Me: “There aren’t any $20s in here.”

    (I hold up the shelf were we usually put the $20 bills, to show them it’s empty.)

    Customer #1: “Um, never mind…”

    (After they leave, it dawns on me that the manager had just moments before emptied my drawer of $20s. Thank goodness for that!)


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