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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Should Take Stock Of Their Stupidity

    | Ottawa, ON, Canada | At The Checkout, Extra Stupid

    Customer: “Excuse me; do you have this item in a smaller size?”

    Me: *checking computer* “Unfortunately we don’t, but [other location 15 minutes away] is showing several. Would you like us to bring one over for you within the next couple of days? Or, if you like, we can call and have them hold it if you want to go there.”

    Customer: “We were there two weeks ago and they didn’t have it. Your computer must be wrong.”

    Me: “I’ll of course call to confirm their totals, but since we get stock in all the time it is possible that they have received some between then and now.”

    Customer: “What do you mean, you ‘get stock all the time?’”

    Me: “Well, every once in a while we get shipments to replace anything we’ve sold out of, or to bring in new merchandise.”

    Customer: “That’s stupid.”

    Call A Doctor If He Starts Chirping

    | Clay, NY, USA | Bizarre, Extra Stupid, Food & Drink, Pets & Animals

    (We have a variety of animals, such as reptiles. Some reptiles require crickets as a main staple of their diet. Most people buy more than they need, and keep them in containers with special foods and drinks to feed the crickets to keep them alive. I receive a phone call.)

    Me: “[Pet Store], can I help you?”

    Caller: “Yeah I have a question about the [Brand] cricket food. Do you know which one I’m talking about?”

    Me: “Yes I do.”

    Caller: “Well my 17-year-old son ate some, and I was wondering if it was safe for human consumption?”

    Me: “C-come again?”

    Caller: “My 17-year-old son ate some, and I was wondering if it was safe for human consumption?”

    Me: “To be honest, I’m not entirely sure. Let me look at the ingredients real quick.”

    (I go to read the label on the jar, and there are no indications on the label that it would be harmful to people.)

    Me: “Well, I read the ingredients and I don’t really see anything on here that would make him sick.”

    Caller: “Is this something we should call the doctor about?”

    Me: “I honestly don’t know, but I would definitely keep an eye on him and see if he seems fine.”

    Caller: “Well, he’s fine, but he’s got diarrhea.”

    Me: “That’s probably why.”

    Caller: “Oh.”

    Me: “I don’t know what else to tell you other to keep an eye on him; I’ve never been asked about that before.”

    Caller: “Okay, well we’ll let you know. Thank you for the help.”

    (I texted my coworker and boss later. Apparently in their years of experience, that was a first for them, too.)

    Size Matters On Sign Matters

    | Canada | At The Checkout, Crazy Requests, Extra Stupid

    (It is my day off, but have to go into work to pick up some milk. On my way in, I notice several large signs on the doors informing customers that the debit/credit machines are down. As I stand in line, I hear customer and my coworker arguing.)

    Customer: “This is ridiculous! You should really put up a sign if your machines are going to be down.”

    Coworker: “There are signs on all the doors.”

    Customer: “Well I didn’t see them; you people should make them bigger!”

    Coworker: “They’re on all the doors, and are quite lar—”

    Customer: “They should be BIGGER!”

    Coworker: “Well how big do you need them, ma’am?”

    Customer: “BIGGER!”

    (At this point the woman throws her things on the counter and storms out, flipping off my coworker in the process.)

    Coworker: “I think it’s break time.”

    Hopefully It’s Smooth Sailing From Here On

    | Wales, UK | Extra Stupid, Tourists/Travel, Transportation

    (I work at a canoe centre. We occasionally get people complaining about things they don’t like; we have a feedback form for this. A couple walks in, looking angry.)

    Me: “Hi! Did you enjoy your day?”

    Customer #1: “No, it was horrible!”

    Me: “Oh, okay, well if you want to fill in the feedback form about why, that’d be helpful. Can I ask why?”

    Customer #2: “Well, we got wet of course!”

    Me: “But you went canoeing on a river?”

    Customer #1: “Yes, but you should have told us we could get wet!”

    Damaging Their Reliability

    | London, England, UK | Extra Stupid, Liars & Scammers, Technology, Tourists/Travel

    (I am called for technical support to a customer’s house, since their wireless internet is not working.)

    Customer: “So, my son got this wireless router but it doesn’t work, and I can’t connect to the internet anymore either.”

    (I look at the modem to find that it has been completely unplugged. Instead, they have a wireless router without a power supply, and an ethernet line leading to the PC, but it’s not wired into anything else.)

    Me: “Well, here is your problem; you have unplugged your modem and your new router won’t work unless it’s plugged into the modem, which you still have. I would be happy to wire the system back up for you if you have the old power supply available.”

    Customer: “Well, I threw it out because my son said we didn’t need it.”

    Me: “Er, right. You are aware that the modem and power supply are not your property? They are leased to you with your internet connection. I have a spare one, but it comes with a part cost and I will need to charge you for the loss of the old one.”

    Customer: “I see what’s happening here; you’re trying to scam me out of money. I don’t want it.”

    Me: “I can’t restore your connection without replacing the part. If it was broken or faulty, I would be able to do it for free, but since you just told me you threw it out, I have to charge you for it.”

    Customer: “You won’t charge if it’s broken, right?”

    Me: “Yes…”

    Customer: “If the modem is broken, you can give me a new one right?”

    (I think I see where this is going…)

    Me: “Yes, if the modem is broken, I can give you an updated unit with a new power supply, but since your old unit does not appear to be faulty, I can’t replace it.”

    Customer: “Okay, can you test it and see if it’s faulty?”

    (I figured at this point that there is no harm, and that if it was showing fault I could replace it for free.)

    Me: “Okay, let me just go and get the power supply from my van.”

    (As I’m halfway out the door, I hear a massive bang, and the sounds of stamping. I head back upstairs to see the modem now on the floor, and the customer’s foot planted firmly on top.)

    Customer: “It’s broken, so get me a new one.”

    Me: “I just saw you destroy it.”

    Customer: “I’ll pay you £30 to say you didn’t see anything.”

    Me: “But it would have cost you £8 for a new power supply.”

    Customer: “It’s not the amount; it’s the principle!”

    (I eventually replaced the whole unit for a cost of £15 and left. Next month I heard the customer called back. The next technician that went there said that the customer’s son had come by and told his mother she didn’t need the modem, then unplugged it and threw it away. The company, after reading both our reports, decided to cancel the contract then and there.)

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