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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Modern TV’s Have A Solid State

    | USA | Extra Stupid, Technology

    (I work at a call center that deals with warranties on different products. In order to file any complaints regarding the product, I first have to get all of the info about the product. I am speaking to a customer who is calling to make a complaint about her TV.)

    Me: “Alright, and would you mind telling me the size of your television?”

    Customer: “I’m not sure what size it is. Should I measure it?”

    Me: “No, no, that is fine. Could you tell me what brand it is?”

    Customer: “It is [name brand TV set].”

    Me: “Great, thank you! And now could you tell me if it is an LCD or LED TV?”

    Customer: “What do you mean?”

    Me: “Well, it is the type of screen. I can’t remember what LED stands for currently, but I know LCD stands for ‘Liquid Crystal Display’.”

    Customer: “Oh… okay. Just one second and I’ll find out for you.”

    Me: “Great, thanks!”

    (I hear silence over the phone for a moment, then some light tapping sounds in the background.)

    Customer: “Okay, I’m back, and it isn’t a Liquid Crystal Display. The screen is too hard!”

    Unable To Think Outside The Box

    | Ireland | Crazy Requests, Extra Stupid, Technology

    Me: “Good morning, thank you for calling Tech Support.”

    Customer: “Hi, I bought a [brand name] laptop, and I want to get it set up. Can you talk me through it?”

    Me: “Sure, when you turn on the computer you’ll be asked to type in the user name you want to use—”

    Customer: “I haven’t gotten that far yet. How do I open the box?”

    Me: “Really, you want me to talk you through opening the box?”

    Customer: “Yes.”

    Me: “Is this a prank call?”

    Customer: “No…”

    (The customer actually kept me on the line for 30 minutes asking me how to open the box her laptop came in!)

    Stupidity Can Permeate

    | Brisbane, QLD, Australia | At The Checkout, Crazy Requests, Extra Stupid

    (I am working a ten-hour shift in a supermarket, and it’s my job to make sure all the checkouts are running smoothly.)

    Customer: “I was just enquiring about my free gift!”

    Me: “Free gift?”

    Customer: “Yeah, there was a sign next to where I picked up the milk, it said ‘something’ free. I want my free gift!”

    Me: “I’m not sure about any promotions with our milk, but let me go to the milk fridge and check for you.”

    (I go down to the milk fridge to check the customers query, and notice the ticket says “Permeate Free”. It is this new change to Australian milk, which now is free of a certain chemical that used to prolong the life of milk. I head back up to the counter.)

    Customer: “About time you came back! WHERE’S MY FREE GIFT!”

    Me: “Uhm, ma’am, the ‘gift’ you were enquiring about was our ‘permeate free’ condition.”

    Customer: “I don’t care; give me my free permeate!”

    Me: “Permeate is an additive of milk, and not a promotion. I can’t give that to you.”

    (The customer doesn’t even acknowledge my response out of embarrassment, and quickly pays for her groceries and flees the store. The next customer has been paying attention to this whole argument.)

    Next Customer: “Can I have my free permeate as well? Haha, only joking. What a knob!”

    A-Meow-Rica

    | Noblesville, IN, USA | At The Checkout, Extra Stupid, Pets & Animals

    (I am a customer at a pet store purchasing a dog harness. It is actually for my cat, who is too big for a cat harness.)

    Cashier: “What a cute harness! What kind of dog do you have?”

    Me: “It’s for my cat. She’s a Maine Coon.”

    (The customer behind me overhears.)

    Customer: “You can’t buy that! It’s for a dog!”

    Me: “I know, but it will fit my cat.”

    Customer: “That harness is for dogs only! D-O-G-S!”

    Me: “But the cat harnesses are too small. My cat has to wear a dog harness.”

    Customer: “Are you a foreigner or something? Real Americans like dogs!”

    Me: “I am American and I like dogs, but I like cats, too.”

    Customer: “Un-American!” *storms off*

    Does Not Pass With Flying Colors

    | Augusta, GA, USA | Extra Stupid, Technology

    (Working with a brand of wireless router and walking a customer through power cycling it, I am waiting to see if the status light comes on either green or red to determine its status.)

    Me: “All right, ma’am, could you please tell me what color the status light is?”

    Customer: “Orange.”

    Me: “Orange?”

    Customer: “Or blue. I can’t tell; I’m not computer literate!”

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