Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

Refunder Blunder, Part 13

| Chicago, IL, USA | At The Checkout, Extra Stupid, Money

Customer: “Hi, I want to return this watch.”

Me: “Sure thing, do you have the receipt?”

(Customer hands over receipt.)

Me: *after ringing the return up* “Okay so you’re getting $15 back on your card.”

Customer: “$15?! No, the price tag says it’s $24.99!”

Me: “Yes but you used a coupon to pay for it. You only paid $15 so that’s how much you’ll get back.”

Customer: “No, the price tag says $24.99! I should be getting $24.99 back!”

Me: *circling her total on the receipt* “Look, right here on the receipt, you used this coupon with your purchase which brought the total down to $15. You did not pay $24.99 so we can’t give you more money back than what you paid. We can only give you back what you gave us.”

Customer: “Well, that is f****** ridiculous!”

Me: “I’m sorry, there’s nothing I can do. You can swipe your card whenever you’re ready to get your money put back on it.”

Customer: *snatches watch back* “Forget it. I’ll just keep it.”

Related:
Refunder Blunder, Part 12
Refunder Blunder, Part 11
Refunder Blunder, Part 10

On A Bandwidth RAM-page

| Melbourne, VIC, Australia | Extra Stupid, Technology

(I sell a customer a new connection because they want it ‘to go faster.’)

Customer: “We’ve had this connection for a few weeks and there’s no difference in speed. You promised me it would be faster.”

Me: “That’s strange. It should be much faster. Let me have a look at the graphs.”

(Looking through the graphs I can see they are using way more bandwidth than ever before.)

Me: “So, looking at these graphs it appears you’re using far more bandwidth than your previous connection. It actually looks like you might be maxing out the connection.”

Customer: “No, it’s not that. When I click on [Browser] it still loads up very slowly.”

Me: “Sorry, just to confirm: [Browser] is slow, or do you mean the first webpage you go to?”

Customer: “[Browser] is slow.”

Me:“…Umm, that’s your computer, not us…”

Their Travel Ability Is As Solid As Oak-land

| CA, USA | Extra Stupid, Transportation

(I am waiting to board my flight when over the intercom come a couple of announcements, calling a passenger who has gotten off their plane at the wrong airport. The last page comes as:)

Page: “[Name], please report back to gate [#]. You have gotten off at Oakland, not Orange County. It doesn’t look anything like Orange County.”

Working With The Yes-Men

| Stockholm, Sweden | At The Checkout, Extra Stupid, Food & Drink

(I’m working at a popular café and serving customers as usual when an older man walks in.)

Customer: “I would like a sandwich, please.”

Me: “Of course, sir. What kind of bread would you like?”

Customer: “Yes.”

Me: “What kind of bread would you like, sir?”

Customer: “Yes.”

(At this point I assume he is an alcoholic so I just take a chance on which bread he wanted.)

Me: “Okay, what would you like on your sandwich, sir?”

Customer: “Yes.”

Me: “What would you like on your sandwich, sir?”

Customer: “White bread.”

(This goes on until I can finally understand what he wants.)

Me: “Goodbye, sir. Have a nice day.”

Customer: “No.”

(Men)swear It’s Not The Store

| UK | Extra Stupid, Technology

(Unfortunately I am the customer in this one. I call a well known electrical store, but dial the wrong number.)

Rep: “Good afternoon, [Menswear Store]. How can I help?”

Me: “Is that [Electrical Store]?”

Rep: “No. This is [Menswear Store].”

Me: “Are you sure?”

Rep: “Please hold.”

(After a pause…)

Rep: “Hello, sir. I’ve checked the sign outside. We are definitely [Menswear Store].”

Me: “Dumb question, huh?”

Rep: “Mm-hmm.”

Me: “Dumbest question today?”

Rep: “Not even close.”

Me: “Do you know much about digital TVs?”

Rep: “No, but I have looked up the number for [Electrical Store] on my PC. It’s [telephone number].”

(Now that’s what I call service!)

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