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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Door Busted

    | Pittsburgh, PA, USA | Crazy Requests, Extra Stupid, Holidays

    (A customer comes into the store three days after Black Friday.)

    Customer: “Yeah. I’m looking for that Toshiba TV you had for Black Friday.”

    Me: “The exclusive one that we carry?”

    Customer: “I think so.”

    Me: “The door buster deal that no other competitor could beat?”

    Customer: “Sounds like the one.”

    Me: “The product that 1,000 people got in line for days in advance in order to be the first and only ones to get it?”

    Customer: “Yep, that’s th— Oh… ”

    Me: “Yeah… About that…”

    Customer: “Yeah. Never mind.”

    Orders Can Not Be Made For Bread Alone

    | Quezon City, Philippines | At The Checkout, Extra Stupid, Food & Drink

    Me: “Hi. What can I get you today?”

    Customer: “Give me a six-inch parmesan oregano.”

    Me: “Certainly, and what would you like on that?”

    Customer: “What?”

    Me: “You’ve told me what bread and size you want. You still need to tell me what filling you want for your sandwich.”

    Customer: “Just the parmesan oregano.”

    Me: “Ma’am, that’s a kind of bread. What meat or vegetables do you want me to put in it?”

    Customer: “Why are you making this difficult?! I just want a six-inch parmesan oregano sandwich!”

    Me: “Ma’am, let me make this clear: that is a kind of bread. It is a wheat loaf that has been prepared with parmesan cheese and oregano, the latter of which is an herb. However, there are no additional cheeses or herbs in it to fulfill the definition of ‘sandwich,’ and I have no idea whether we’re even allowed to sell just bread. Now, what filling would you like for your sandwich, which will be made using your chosen six-inch parmesan oregano loaf?”

    Customer: “… Oregano isn’t a kind of meat?”

    Not Even Remotely Close, Part 2

    | UK | Extra Stupid, Technology, Themed Giveaway

    (I work in a TV shop. We take calls for sales and tech support.)

    Caller: “No. It still won’t work”

    Me: “Okay. Try pressing menu.”

    Caller: “There is no menu button.”

    Me: “Try going to channel 123 and tell me what the screen looks like. You should see the numbers appear in the top right corner.”

    Caller: *beep* *beep* *beep*

    Caller: “No, still nothing.”

    Me: “Just try pressing ’1.’”

    Caller: *beep*

    Me: “Um… you’re pressing the numbers on your telephone. You need to press them on your TV remote.”

    Related:
    Not Even Remotely Close

    The Key Tipped Them Off

    | Las Vegas, NV, USA | Criminal/Illegal, Extra Stupid, Liars & Scammers

    (I work in a licensee location of a popular shop, meaning it’s inside of a bigger store. After I have closed and mopped, I go to put the mop away in the back room. I notice a young man walk up to my shop and eye me as I walk away, but I don’t think anything of it. When I come back, I notice he has reached around the counter to grab the key to our bolted-down tip jar and is fumbling to get it off.)

    Me: “Hello. Can I help you?”

    Customer: *quickly hides the key behind his back and grabs a gift card on display* “Yeah. I was just wondering how much you can put on a gift card?”

    Me: “I don’t know. I think it’s as much as you want. Can I have the key back, please?”

    Customer: “What?”

    Me: *peeking around his back* “The key, please.”

    Customer: “Oh! Um… sorry.”

    (The customer hands me the key back, acting like he didn’t realize he even had it, before walking away. When I go back behind the counter, he felt obligated to come back and tell me that he found the key somewhere else and was trying to return it! Smooth move, pal.)

    Now Has Self-Scanning Under Their Belt

    | PA, USA | At The Checkout, Extra Stupid, Technology, Themed Giveaway

    (I am working the self-scans when I see a customer put some grapes on the electronic scale and enter the produce number.)

    Self-Scan: “Place your item on the belt.”

    (The customer leaves the grapes on the scale.)

    Self Scan: “If you wish to purchase this item, please place it on the belt.”

    (The customer still keeps the grapes on the scale.)

    Self-Scan: “Please remove all items and try again.”

    (After the self-scan says this, the customer takes the grapes off the scale and places it on the belt. The customer then tries to scan another item but nothing happens.)

    Self-Scan: “Please remove all items from the front belt.”

    (The customer takes the grapes off the belt, places them on the scale and re-enters the produce. Once again, when the customer is told to move her item to the belt, she leaves it on the scale. She then takes the grapes from the scale and places it on the belt. Confused about what is happening, she calls me over.)

    Me: “Yes, ma’am. How may I help you?”

    Customer: “I keep trying to purchase these grapes but every time I put them on the belt, it tells me to take it off.”

    (I put the customer’s grapes on the scale, enter the produce number, and place them on the belt when I’m told.)

    Customer: “What did you do?”

    Me: “I entered your grapes, weighed them, and placed them on the belt when told to.”

    Customer: “But that’s what I did.”

    Me: “Actually, what you did was put them on the belt after the self-scan told you to remove them.”

    Customer: “So when do I put them on the belt?”

    Me: “The first time it tells you to.”

    Customer: “So when the self-scan tells me to put something on the belt, that’s when I do it?”

    Me: “Yes, ma’am.”

    Customer: “You learn something new every day!”


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