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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Blood Type Z-Negative

    | Orange County, CA, USA | Bizarre, Extra Stupid

    (We carry liquid candy blood packs at our novelty shop. One looks like a regular blood IV bag and the other is green and is called ‘zombie blood.’ A customer comes up to the counter with a worried look and points to the zombie blood.)

    Customer: “Is this REAL?”

    Gives New Meaning To ‘Phone Bill’, Part 2

    , | CO, USA | Crazy Requests, Extra Stupid, Money, Technology

    (A customer calls in to a bank call center.)

    Customer: “I need to make a deposit.”

    Me: “I can certainly help you with that deposit. What do we need to deposit? Cash, check, money order?”

    Customer: “I need to deposit money.”

    Me: “What type of deposit? There are different ways to make a deposit depending on what you need to deposit.”

    Customer: “I need to deposit cash.”

    Me: “I can find you the closest ATM so you can make your cash deposit.”

    Customer: “You mean I have to go somewhere to make the deposit?”

    Me: “Yes, if you are depositing cash.”

    Customer: “Well, can’t I just deposit it over the phone?!”

    Me: No, I’m sorry. There is not a way to deposit cash over the phone.”

    Customer: “What kind of service is this?” *click*

    Related:
    Gives New Meaning To ‘Phone Bill’

    No Signal Getting To His Brain

    , | WI, USA | Extra Stupid, Technology

    Me: “Hello. How can I help you today?”

    Customer: “My ‘wifis’ are all locked.”

    Me: “Okay… let me see what you mean here.”

    (The customer pulls out their [Smartphone] and shows that there are lock symbols on all of the wifi networks openly broadcasting in the area.)

    Me: “Yes, these lock symbols mean that you have to login to the wifi network with a password.”

    Customer: “Password? What password? Wifis need a password? I’ve never used a password.”

    Me: “Does your home wifi not have a password?”

    Customer: “Which one is my home wifi?”

    Me: “Well, none of these. We have a wifi access point here in the store…”

    (I demonstrate to the customer how to log onto a wifi using the store’s own broadcasting wireless network.)

    Me: “But your home wifi will only be at your house. Not here. Do you know what your home wifi network is called?”

    Customer: “Why can’t I use any of these other ones?”

    Me: “These are just local wifi spots that are locked, with passwords, by their owners to keep people from freely using them.”

    Customer: “But wifi is supposed to be free, and I was told that I would have access to wifi with my new device.”

    Me: “Well, wifi isn’t always free. In places like Starbucks or McDonalds you’ll have free wifi that they pay for, but typical home networks, and even your 4G or 3G networks aren’t technically free. So, what you’ll have to do is go to your house, figure out what your home wifi is called, login to it by finding it on this list in your phone, and enter in the password if you have one.”

    Customer: “So… what’s my wifi password, then? I don’t think I have one.”

    Me: “I couldn’t tell you. That would be something you or you Internet provider would know.”

    Customer: “My provider is you guys.”

    Me: “Your home Internet provider.”

    Customer: “See, I don’t understand. Wifis are free, so why? When I use my wife’s laptop, I just go to the Internet. There’s no passwords for the Internet. Where would I need to use a password for FREE wifi?”

    Me: “Well, unless you’re stealing someone else’s unsecured wifi, you would have to have a network that you yourself are broadcasting, paying for, and connecting to that would either have or not have a wifi password involved. But again, I’m sorry, I wouldn’t be able to tell you that information. Your home cable or Internet provider would be responsible.”

    Customer: “So do I have wifi or not?”

    Me: “No. No, you don’t. Not if you don’t know what it is.”

    Customer: “Why isn’t there some technical thing? You know I’m not good with this computer stuff, but I wish there was some technical thing that would just tell you what the password is. Everyone gets free wifi, but I’m the one with all the problems. I think it’s the phone.”

    Me: “No, it’s not. Could you check on your home wifi for me and let me know what provider you have? I think I could get a pretty good idea of the problem with that information at least.”

    Customer: “Okay. Yeah, I can do that. I’ll check with the wife. She’s better at this stuff.”

    (I can now officially retire from customer service.)

    Hot On The Cent

    | Rio Grande, NJ, USA | At The Checkout, Extra Stupid, Food & Drink, Math & Science

    (We sell candy 10 for 1$, which equals 10 cents each. A lady walks up with her husband and child. I start ringing them up and the customer tosses a bag of candy onto my register.)

    Customer: “I do not know how many is in there.”

    Me: “Okay, I will finish ringing your items and count these last.”

    Customer: “Good.”

    (I am just about done when I dump out the bag of candy and start counting.)

    Me: “Okay, you have 34 pieces of candy which will be 3 dollars and 40 cents for the candy.”

    Customer: “Wait, it said 10 for a dollar. Should i go get more?”

    Me: “That is entirely up to you as they are still 10 cents for a piece of candy.”

    Customer: “But it says 10 for a dollar. I WANT THAT PRICE!”

    Me: “Ma’am, you are getting that price. It’s 10 cents for a piece of candy.”

    Customer: “BUT I WANT 10 FOR A DOLLAR!”

    Me: “Ma’am, what is 100 divided my 10?”

    Customer: “10, you stupid girl.”

    Me: “Okay. Well a dollar is 100 pennies and its ten pieces of candy for one dollar. Each piece of candy will be 10 cents. Therefore, you are getting the sale price.”

    (She then started screaming at me for making her seem like an idiot in front of her family. She then threw her credit card at me and stormed out of the store. Her husband stayed behind to apologize and say thank you for putting up with her.)

    Muddling Through

    | USA | Crazy Requests, Extra Stupid, Technology

    (Our company helps as an outsource development company, building games with other companies that don’t have enough manpower to complete them. These particular clients have never made a game before, have no art or gaming experience, and therefore have been incredibly difficult to work with. We have been revising a single icon for the interface for two days now, and both sides are becoming frustrated.)

    Client: “It’s still MUDDY. The concept wasn’t muddy! Why do you have so much brown in there?! I can’t read any of it.”

    Me: “The concept was clearer because it’s in black and white. You asked us to incorporate every color we’ve used in this so far. I don’t feel it’s muddy. We’ve reduced the only browns, the shields, down by almost 50%. I don’t understand what is reading as ‘muddy’ to you.”

    Client: “The brown of everything! The brown clothes and brown hair and brown skin and brown shield—”

    Me: “Wait. Are you telling me the hair and clothes read as brown to you?”

    Client: “YES. I don’t understand why this is so difficult!”

    Me: “The hair is bright red and the clothes are dark green. They are nowhere near brown. They are the exact colors as used by the character in the game.”

    Client: “Ugh, whatever. I can’t see that! I’m COLORBLIND.”

    Me: “So… let me get this straight. You are complaining about overuse of brown, when you can’t see colors properly?”

    Client: “Right. Look. Just make it read better. Make the swords bigger.”

    Me: “… I need a drink.”

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