Featured:
  • My Roommate Is My Pet Hate
    (1,129 thumbs up)
  • September Theme Of The Month: Overheard!

    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Use Your Inside Voice Invoice

    | Tulsa, OK, USA | Extra Stupid, Money

    (I work in a cafe and store that serves a large corporate staff which works in the building, and only them. I am in the back office working on orders and balancing accounts when I overhear an exchange between a member of my staff and a customer escalating.)

    Cashier: “Okay, ma’am, all told that will be $11.30.”

    Customer: “Ya’ll are too f****** proud of your f****** food. No way in h*** am I paying that!”

    Cashier: “I am sorry, ma’am, but all our prices are clearly posted and this is the total for the items you have selected.”

    Customer: “Like h***! I worked in food, I know how it works, and this is overpriced! I want to see your b****-a** manager; where’s he hiding!?”

    (I come out of the office and address the customer.)

    Me: “Ma’am, I have heard, quite clearly, everything you have said, and I assure you the prices are right.”

    Customer: “Prove it. Prove that the s*** cost you four bucks!”

    (I dig through my paperwork and find the appropriate invoice and bring it out to the customer. She looks through it with an expert eye.)

    Customer: “See! F*** you! This s*** should have only been like $13!”

    Cashier: “Okay, ma’am, that’ll be $13.”

    Can’t Think Under The Box

    | Tulsa, OK, USA | Extra Stupid, Food & Drink

    Customer: *calling* “You didn’t give me my entire order.”

    Me: “I’m sorry, what was your order?”

    Customer: “I got a 16-piece family meal, and you didn’t give me my fries!”

    (I had bagged the order myself, and knew the fries were in a box in the same bag as the box of hushpuppies.)

    Me: “Did you look under the hushpuppies?”

    Customer: “Yes, there is nothing in there but the hushpuppies.”

    Me: “No, not the same box as the hushpuppies. Did you take the hushpuppies out and look under them?”

    Customer: “Yes. We took ALL the hushpuppies out. There aren’t any fries in here at all. We are coming back up to get our money back.”

    Me: *sigh* “Did you take the hushpuppies out of the box, or did you take the box out of the bag?”

    Customer: “We took the hushpuppies out.”

    Me: “Take the box out of the bag.”

    Customer: “Oh, there’s a whole ‘nother box here.”

    Me: *in Bill Engvall voice* “Here’s your fries!”

    Putting The Dotted ‘I’s And Crossed ‘T’s Into IT

    | Quebec City, QC, Canada | Extra Stupid, Technology

    (The client made a mistake in an application form and now has to send an email asking the service to cancel it.)

    Me: “Okay, now you have to send an email to cancel the document. Here is the email address: d-i-s…”

    Client: “How do I put the point on the ‘I’?”

    Me: “I don’t understand.”

    Client: “How do I put the point on the ‘I’? You know, the dot over the letter ‘I’?”

    Me: “Huh?”

    Client: “So?”

    Me: “The computer automatically puts the dot over the letter, you don’t have to do anything.”

    Client: “Wow, technology is so great today. Before, you had to manually put dots on I’s and cross your T’s too!”

    Sadly Having A Ball

    | Cranston, RI, USA | Extra Stupid, Pets & Animals

    (I’m working registers at the moment which also means I’m in charge of answering the phones; I’m certified throughout the store, so usually I don’t even have to transfer the call. Note, we are a just a pet store, not a specialty vet. This transpires one day:)

    Me: “Thank you for calling [Store]. This is [My Name]. How can I help you?”

    Caller: “Hi, I think my hamster might be injured. My son put him in a hamster ball, and then the ball slipped and hit the floor. The hamster just kinda stayed in one position for a minute or two, like he was dead and didn’t look like he was breathing. Then we flipped him over and he moved a little bit so we can see he’s breathing, but he hasn’t moved since. What would you do?”

    Me: “Well, if I was in your position, I’d bring him straight to the vet; we use [Local Vet] because they specialize in small animals.”

    Caller: “Sooo… do I bring him, or do you?”

    Me: “You would take him.”

    (The customer still didn’t seem all that concerned that her son may have caused a serious injury to his pet.)

    Insecure About Your Security

    | ON, Canada | Crazy Requests, Extra Stupid

    (I worked at a call center. I am in training but required to take one call whenever we are listening in with an experienced agent.)

    Me: “Thank you for calling [Company]. My name is [My Name]. How can I help you?”

    Customer: “Yes, I’d like to know why I am being charged so much! My bill is way higher than I was told!”

    Me: “I can certainly look that up for you, sir. I need your phone number to access your account.”

    Customer: “Why do I need to tell it to you? You should already have it!”

    Me: “Sir, our system is not connected to our phones, so we need to get the information from you.”

    Customer: “Fine! It’s [phone number].”

    Me: “Thank you, sir. I need to ask you a few questions for security reasons. Can you tell me your name?”

    Customer: “[First Name].”

    Me: “Sir, can you please tell me your full name?”

    Customer: “Why? What are you going to do with it?”

    Me: “Sir, for security purposes I need your full name.”

    Customer: “Well, don’t you have it?”

    Me: “Yes, sir, I do, but I need you to tell me what it is so I can proceed with the security check and get to your issue.”

    Customer: “Fine! It’s [Full Name].”

    Me: “Thank you, sir. Now, can you please give me your address?”

    Customer: “Why do you need that?”

    Me: “Sir, as a security measure I need to ask for some information, like your name and address. Now, if you can tell me your address we can proceed on to your issue.”

    Customer: “You have it right there in front of you! I’m not giving you my address so you can send me junk mail and have people watch me!”

    Me: “Sir, I assure you we will not send you any junk mail or send anyone to watch you. I need your address for security measures.”

    Customer: “Well, I’m not giving it to you! I already gave you my last name, now you can track me down and have people do something to my house! I won’t let you!” *click*

    (I am just sitting there, stunned, looking at my coworker who I was assigned to.)

    Coworker: “Sometimes we get people who don’t seem to understand why we need to make sure they are who they say they are…”

    Page 6/277First...45678...Last