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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Sadly That Is The Uniform Response

    | The Netherlands | Extra Stupid, Theme Of The Month

    (I work for a company that supplies company clothes. I need something from a hardware store so I go there after work wearing my company’s clothes. The employees there are naturally wearing work clothes of this particular DIY store, of a different style and color to the work clothes I was wearing. Some customer there walks up to me.)

    Customer: “Do you still have [item] in store? It doesn’t seem to be on the shelves.”

    Me: “I really couldn’t tell.”

    Customer: *immediately interrupting me* “Always the same. You people are really unhelpful. Never know anything and I guess you’re not even going to check, right?”

    Me: *pointing at the logo on my shirt of a totally different company* “I don’t work here. I just happen to need something here.”

    Customer: *slowly realising my clothes in no way resemble the clothes of the store employees* “Well! How am I supposed to know that you don’t work here?!”

    Me: “Perhaps by seeing that my clothes are completely different from the employees here?”

    Customer: “It’s your fault! I can’t be bothered with such things.”

    Talking Turkey About Working Here

    | Lansing, MI, USA | Extra Stupid, Food & Drink, Theme Of The Month, Wild & Unruly

    (I am shopping at a grocery store, when another customer reaches into my cart and grabs a package of ground turkey. It was on sale, so I was buying eight packages of it. Of note, I am wearing a black t shirt and blue jeans; the store employees wear blue vests and nametags.)

    Me: “Excuse me, what are you doing?”

    Woman: “I’m trying to help you out. God, you can’t even say thank you?”

    Me: “How does taking food out of my shopping cart help me?”

    Woman: “Now you don’t have to go put this one back. Geez, you’re welcome.”

    Me: “Ma’am, I’m a customer here. If you take my food, it means I have to go back and pick up another one. That’s not helping.”

    Woman: “Don’t lie to me, boy. No one would buy this much turkey at once.”

    Me: “I would. It’s on sale, and I’ve got a chest freezer at home, so I can buy a lot when it’s on sale and use it up gradually. Please give me back my food.”

    Woman: “It’s mine now. And I’m going to complain to your supervisor. You shouldn’t be so rude to your customers.”

    Me: “Since I don’t work here, good luck with that.”

    (I decided it wasn’t worth arguing with her anymore, and went to go get another package of turkey. I hope she did try to complain to a manager.)

    Must Have Just Come From The Dark Side Of The Moon

    | CA, USA | Extra Stupid, Theme Of The Month

    (I am a customer in a store known for employees wearing uniforms of tan khakis and red polo shirts. I am shopping for just a birthday card when another customer comes up to me.)

    Customer: “You! CLEARLY you are a manager here. I’m trying to find some printer paper. Can you help me?”

    Me: *looks down at my blue jeans and Pink Floyd t-shirt* “Uh, actually I don’t work here, so I can’t help you.”

    Customer: *gives me a blank stare*

    Me: “I’m just looking for a card for my mother?” *shows him the cards I’m holding in my hand*

    Customer: “Oh! That’s why you don’t have a shopping cart, because you don’t need one for something small like that!”

    Me: “…yeah. Good luck finding what you need.”

    (Don’t know why no shopping cart + rock band shirt = manager in his mind).

    I Quit From This Stupid Situation

    | Canada | Extra Stupid, Geeks Rule, Theme Of The Month

    (I’m shopping in the hardware store, wearing jeans and a green gaming shirt. All the employees of that store wear red shirts. When this happens, I’m pushing my cart while texting a friend about what I should buy.)

    Client: “Excuse me, miss?”

    Me: “…yes?”

    Client: “Where are the rugs?”

    Me: “Eh… I have no clue, sorry.”

    Client: “What kind of employee are you?”

    Me: “An “employee –”" *I make a big emphasis on the word employee while making a quote mark move with my fingers* “— who’s wearing a Dungeons and Dragons shirt while texting on the job?”

    Client: “I’m gonna report you to your manager!”

    Me: “You just have to look for someone with a red shirt to report me; all the employees here are wearing them.”

    Client: “And you’re not even wearing your uniform? How did they not fire you yet? You don’t know where your products are in the store and you don’t respect your work rules! Find me your manager, NOW! I want to complain immediately!”

    Me: “Did it not occur to you that I’m not working here?”

    (At this point, I go around him and start texting again while leaving the aisle. He follows me.)

    Client: “I’m not leaving you until you lead me to a manager.”

    Me: “Okay, then.”

    (I go to the service counter and ask for a manager.)

    Client: “You’re so gonna be fired!”

    Manager: “Hi! How may I help you?”

    Client: “How can you let someone work here dressed like that, and text on the job? I demand she be fired immediately for such bad behavior! On top of that, she refused to help me and was about to get away with it, but I followed her until she accepted to ask for a manager. ”

    Manager: “Uh… she’s obviously not an employee here.”

    Client: “You’re protecting her! I want to see the general manager! It’s not going to end up good, I promise you!”

    Manager: “I assure you, she’s a client like you! Look around. All the employees are wearing red shirts!”

    Client: “Yeah, she’s not wearing her uniform. I WANT TO SEE A HIGHER MANAGER!”

    Me: *a bit pissed off by the situation* “Hey. Let’s get this over with. I quit. I’ve had enough of this low paying job with stupid clients like you. That’s it. I’m done. I’m leaving now. I’ll come in to get my last paycheck next week. It was a pleasure working with you, but I can’t anymore.”

    Client: “Ha! I was right. You do work here! Well, worked. Thank you, sir!”

    (He leaves, leaving both the manager and I with baffled looks on our faces.)

    Manager: “Well, that’s a good way to solve a problem! It was nice being your coworker for… two minutes!”

    This Conversation Has No Cardinal Directions

    | ID, USA | Extra Stupid, Geography, Hotels & Lodging

    (In college, I worked for a large chain hotel that had several different locations, though each had a different title and some were owned by different companies. A customer calls me up for directions:)

    Customer: “Can you tell me why I’m at the Hotel Safari, not the Hotel Lodge?”

    Me: “I’m sorry, can you repeat that?”

    Customer: “I got off my plane at the airport, and the guy at [Car Rental Company] told me to go here, and it’s not the right hotel!”

    Me: “I apologize that happened to you. Can I give you directions to our hotel?”

    Customer: “I want you to explain how you let this happen.”

    Me: “I don’t… I don’t work for the car rental company. Someone sent you to the wrong hotel. I don’t know why they did that.”

    Customer: “You could have called them to make sure they know where your f****** hotel is!”

    Me: ” Would you like me to give you directions?”

    (After going back and forth for a few minutes, he finally agrees to let me give him directions.)

    Me: “So you’re still at the Hotel Safari, right?”

    Customer: “No, I’m driving around looking for your f****** hotel.”

    Me: “Can you tell me what street you’re on?”

    Customer: “Did you listen to what I’m saying, buddy? I’m not from here. I don’t know the streets.”

    Me: “Can you look at a street sign and tell me what it says?”

    Customer: *tells me the street name*

    Me: “Okay, I need you to go south, that will take you to the freeway on-ramp.”

    Customer: “Buddy, I am not from here! How am I supposed to know which way that is?”

    Me: “South is the same direction no matter what city you’re in.”

    Customer: “That’s not true.”

    (We argue about that, until I finally ask him where the setting sun is, on his right or on his left. We argue about the sun, too, until he tells me that it’s on his right.)

    Me: “So the sun sets in the west. If the setting sun is on your right, that means you’re facing south, and I just need you to drive the same direction you’re on down that street, and get on the freeway.”

    Customer: “Well how will I know where the freeway is?”

    Me: “Uh…” *I pause, not knowing how to phrase this without sounding rude*

    Customer: “Yeah, that’s a problem, isn’t it, buddy?”

    Me: “No, I’m just wondering if you’ve ever seen a freeway before.”

    (He insists that I stay on the phone with him and navigate him all the way to the hotel. Finally, he gets in the door, and is just as snippy as I ask him to fill out the guest information form and sign his name.)

    Customer: “I didn’t mean to be rude with you, but you have to realize I’m not from here.”

    Me: “I apologize. No one ever taught me how to give directions without using street names or cardinal directions.”

    (He started to get angry, and then realized I have a point. He took his keys and went to his room, and I never heard from him again.)

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