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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Inferior Knowledge On Lake Superior

    | Victoria, BC, Canada | Extra Stupid, Geography

    (I work at a movie theatre in a museum which specializes in showing documentary features. We currently have one about the Great Lakes.)

    Customer: “Excuse me! What’s the next movie about?”

    Me: “Well, it’s mostly about the attempts to re-introduce sturgeon into the rivers surrounding the Great Lakes and—”

    Customer: “Well yeah, but which Great Lakes?”

    Me: “Um… all of them.”

    Customer: “No, WHICH GREAT LAKES? Like, the ones in Canada, or the ones in America?”

    Me: “Uh, I’m pretty sure they’re the same lakes.”

    Customer: “No no no, there are the Great Lakes of Canada, and the Great Lakes of America. They’re different.”

    Me: “Well, I think the border runs through most of them—”

    Customer: “Who would put a national border in the middle of lake? Honestly, you’d think they’d teach you something about the movies you play here.”

    Wasn’t Sold On What He Was Told

    | NC, USA | Extra Stupid, Technology

    Me: “Thank you for calling [company] technical support. What can I help you with today?”

    Customer: “I’m trying to send a report to [company], but when I try I’m getting this message about my account being expired. Hang on; let me read it to you. ‘Your account is expired. Please contact the sales department to renew.’ Is this something you can help me with, or do I need to call sales?”

    Me: *facepalm*

    Receipted And Defeated

    | Eugene, OR, USA | Extra Stupid

    (I’m working the closing shift in the lumber yard, when a customer comes in just before closing with a receipt for a special order, and rushes up to one of my coworkers. It should be noted that we have two different kinds of receipts, one for orders that have been paid for but aren’t ready to be picked up, and one for orders that are ready to pick up.)

    Me: *to my coworker* “Hey, you’ve been spending a lot of time with that customer. Do you need help getting them what they need so we can finish closing?”

    Coworker: *shows me receipt for special order* “This is one that says they’ve paid for it, but can’t pick it up yet. I don’t know what’s happening; I’m trying to find this guy’s special order.”

    Me: “You can’t load it anyway; it hasn’t been invoiced out. Did you tell him he needs to head inside, and get a different receipt?”

    Coworker: “Yeah, he said he just came from there, and they just printed him this receipt. I’m calling inside the store to figure it out.”

    Me: *to the customer* “Sir, when did you place this order?”

    Customer: “Just now! That guy at checkout just printed that receipt. I don’t understand why you can’t load it!”

    Me: “Sir, you’ve just placed a special order. That’s because we don’t carry the product normally; it has to be shipped here from the manufacturer. We can’t load it because we don’t have it.”

    Customer: “Oh… that actually makes sense, sorry.”

    Stupidity Is Its Own Reward, Part 2

    | Jersey City, NJ, USA | At The Checkout, Extra Stupid

    (I’m about to ring a customer up. I’m supposed to ask if they have our rewards card, and if they say no, I offer them to sign up for it, as it’s free of charge and relatively quick to do.)

    Me: “Good evening, ma’am. Do you have a rewards card?”

    Customer: “No. What’s the benefit of it?”

    Me: “The rewards card allows you to get the sale prices of whatever’s on sale for the week, and with certain sale items and over the counter medications. You build up rewards points, which you can use to save money later on.”

    Customer: “Okay. Do I need anything for it?”

    Me: “All we need is some basic info, just for identification purposes. Would you like to sign up? It’s free of charge.”

    Customer: *says nothing, fumbles around her purse*

    Me: “Ma’am? Would you like to sign up for the card?”

    (The customer takes out her credit card and swipes it, paying for the purchase.)

    Me: “Okay.”

    (I hand her the receipt and her bags.)

    Me: “Have a good night.”

    Customer: “So, do I get the rewards now?”

    Me: *screaming internally*

    Related:
    Stupidity Is Its Own Reward

    Math Skills Are In The Lower 25 Per Cent

    , | Seattle, WA, USA | Extra Stupid, Food & Drink, Math & Science, Money, Top

    (While working at an ice cream store, there is a sale for buy one ice cream, get one for 25 cents. We are jam packed, and I am manning one of the registers.)

    Me: “Thank you for coming to [store], what can I get for you?”

    Customer: “I’d like five large ice creams, please.”

    Me: “Sounds great; your total comes to $14.”

    Customer: “I thought there was a sale for 25 cents?”

    Me: “Yes, it’s buy one, get one for 25 cents.”

    Customer: “So then why am I paying so much?”

    Me: “A regular large is $4.50, so three of those adds up to $13.50, plus two for 25 cents.”

    Customer: “The fifth one is supposed to be 25 cents.”

    Me: “You have to buy one first for it to be 25 cents. Would you like to buy one more blizzard?”

    Customer: “No, I don’t want six ice creams; the last one needs to be 25 cents!”

    Me: “Ma’am, I can’t give you the fifth one for 25 cents; you need to buy another ice cream first.”

    Customer: “GIVE ME THE ICE CREAM FOR 25 CENTS!”

    Me: “Ma’am, I can’t. Its buy one, get one for 25 cents.”

    Customer: “I refuse to speak with you; get me your manager now!”

    Me: “Ma’am, we’re very busy and—”

    Customer: “GET ME YOUR MANAGER!”

    Me: “Ma’am, please we are very busy—”

    Customer: “I refuse to speak with such an idiot.”

    Me: “Let me get her for you…”

    (I pull my manager away from making 15 ice creams. She is very much annoyed that I have to get her.)

    Manager: “What seems to be the problem?”

    Customer: “This imbecile of an employee will not give me my 25 cent ice cream.”

    (The manager looks at my screen, and sees five ice creams.)

    Manager: “You ordered five ice creams, correct?”

    Customer: “Yes, and I want my 25 cent ice cream!”

    Manager: “It’s a buy one, get one for 25 cents. You have five ice creams. Simple math tells us that the fifth is at regular price. So either pay for your f***** ice cream, or the get the h*** out of my store.”

    Customer: “Well EXCUSE ME! I’ll take my ice creams, but I’m never coming back!”

    Manager: “Good, you weren’t going to be allowed back anyway!”


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