Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • God Loves Little Girls Who Stand Up For Others
    (2,542 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Taking The Credit And The Blame

    | Sydney, NSW, Australia | Extra Stupid, Money, Technology

    (I work in a newsagent that sells prepaid credit for mobile phones. The computer that prints out an individualised code to redeem the credit is unable to perform refunds so it is important that our staff triple checks the transaction before we hit the final OKAY. Sometimes customers would find this a little irritating. It was especially important because two of the different phone companies you could buy credit with had similar names. One was one of the major phone companies in Australia, the other very rarely purchased.)

    Me: “Sir, I would just like to confirm that you would like to purchase $30 credit to use with your [Less Popular Brand] phone company.”

    Customer: “For the last time, yes. How many times do you have to ask me?”

    Me: “I do apologise, sir, but we are required to ask twice per transaction because I cannot give you a refund if you change your mind. I have asked you a third time to be extra careful because you have ordered the [Less Popular Brand] which people often misread as the [Popular Brand] one.”

    Customer: “It is absolutely right. It is 100% definitely the [Less Popular Brand].”

    (I complete the transaction and wish him a wonderful afternoon with a large grin, despite his grumpy attitude. Half an hour later, he storms back into the store, demanding to talk to my manager.)

    Customer: “This d*** b**** sold me the wrong f****** credit! I want a refund! I am going to buy my credit card from the other f****** newsagent in the shopping centre!”

    (He continued to rant for another ten minutes before my manager realised it wasn’t worth the hassle and gave him a refund. Note: he did go to the other newsagent to buy his phone credit but I don’t think he realised it was the same franchise, with the same owners.)

    Free Of Gluten, Free Of Thought, Part 3

    | Cleveland, OH, USA | Extra Stupid, Food & Drink, Health & Body

    (Most of the products in our bakery are dusted with flour. I am running the register when a customer walks up with a dusted loaf of bread.)

    Customer: “I wanted to ask: what is this white powder on the bread?”

    Me: “It’s just flour, ma’am.”

    Customer: “Oh, then I can’t buy this then.”

    Me: “Why not?”

    Customer: “I’m buying this for my daughter, and she can’t eat gluten. Don’t you know? Flour has gluten in it.”

    Related:
    Free Of Gluten, Free Of Thought, Part 2
    Free Of Gluten, Free Of Thought

    Should Keep Better Account Of Her Account

    | SD, USA | Extra Stupid, Technology, Theme Of The Month

    (I work in a library that offers computer services to patrons. We get a lot of people who don’t know anything about computers.)

    Patron: “Can you help me out? The computer won’t let me check my email.”

    Me: “Sure. Let’s see what’s wrong.”

    (We walk over to her computer.)

    Patron: “Now see, I put in my email address and hit enter and it doesn’t sign me in!”

    Me: “Well, first of all, you’re on the Google search engine, not an email site. If you have Gmail, then you click on that little button right there that says ‘Gmail’ and then you can enter your email address and password.”

    Patron: “I don’t have Gmail. I have Yahoo!”

    Me: “So you’re trying to access your Yahoo email through the Google search bar by typing in your email address and hitting enter?”

    Patron: “Yes! It won’t let me on! Fix it!”

    Me: “Okay, one second.” *types in Yahoo mail into the address bar* “There. Now put in your email address and password and it will sign you in. You need to be on the Yahoo mail site to access your yahoo mail.”

    Patron: “Password? I don’t have a password!”

    Related
    Should Keep Better Account Of His Account

    Taxing Faxing, Part 12

    | NH, USA | Extra Stupid, Technology, Theme Of The Month

    (I work in a small public library with a self-service fax machine. The machine walks you through sending a fax with an automated verbal prompt. A coworker comes to find me at my desk.)

    Coworker: “Can you lift the fax machine up?”

    Me: “What? Why?”

    Coworker: “She got her card stuck in it.”

    (Our fax machine does not have a credit card reader. Now confused, I approach the patron.)

    Me: “What seems to be the problem here?”

    Patron: “My card is stuck in the fax machine.”

    Me: “Can you show me where?”

    (She points to the paper feed.)

    Me: *digging the card from the machine* “How did this happen?”

    Patron: “The voice said, ‘put in the card number,’ so I put the card in the machine.”

    Me: “Miss, it doesn’t scan the card. It scans the pages you want to fax. You have to manually type the card number using the number keys on the pad.”

    (The patron gives me a dumbfounded look.)

    Me: *pointing to the numbers* “The numbers on the front of your credit card are the actual account number. That’s how the machine knows to charge your account.”

    (Same dumbfounded look.)

    Me: *sigh* “Here, let me help you…”

    Related:
    Taxing Faxing, Part 11
    Taxing Faxing, Part 10
    Taxing Faxing, Part 9
    Taxing Faxing, Part 8
    Taxing Faxing, Part 7
    Taxing Faxing, Part 6
    Taxing Faxing, Part 5
    Taxing Faxing, Part 4
    Taxing Faxing, Part 3
    Taxing Faxing, Part 2
    Taxing Faxing

    Not Getting Closer To The Solution

    | AL, USA | Extra Stupid, Technology, Theme Of The Month

    (The library does faxes for patrons.)

    Librarian: “Okay, what’s the number, sir?”

    Patron: “One. Eight.. Oh-oh. Five… Five. … Five… Two… Two.”

    Librarian: “I’m sorry, sir, we seem to be missing a digit.”

    Patron: “That’s okay. Just write them all together. Closer together, baby.”

    Librarian: *staring at sheet of paper* “Write them.closer together?”

    Patron: “Uh-huh, like she told me to. 1800552. No spaces or nothin’.”

    Librarian: “They’ll all be together when I dial out—”

    Patron: “Just try it that way!”

    (The librarian, baffled, copies the number on his pad without any spaces at all.)

    Patron: “Exactly! It should work now.”

    (It didn’t.)

    Page 57/216First...5556575859...Last