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  • Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    A Strange Site To Behold

    | GA, USA | Extra Stupid, Technology

    Me: “Thank you for calling [Store]. How may I help you?”

    Caller: “Do you ship?”

    Me: “Yes, ma’am, off of our website.”

    Caller: “What is your website? I’ve been looking all over for it and I can’t find it.”

    Me: “May I ask how you got our number, ma’am?”

    Caller:  ”Off of your website.”

    Me: “But how could you get our number off of our website if you can’t find our website?”

    Caller:  *hangs up*

    (What a way to start the day…)

    Brain Unplugged

    | Canada | Extra Stupid, Technology

    (The caller is having a problem with his Internet connection that can be fixed by restarting the modem. He says he already did, and needs a tech to come out, but I can see the modem hasn’t been turned off in a very long time.)

    Me: “I’ll just have you unplug the modem for me right now, okay?”

    Caller: “Okay, it’s unplugged.”

    Me: “Okay, I can see the modem and it’s still online with us, so something else has been unplugged. It’s the skinny black wire coming out of the back of the modem. You can pull it right out of the back there; can you do that now for me please?”

    Caller: “Okay, it’s unplugged.”

    Me: “Are you sure? I can see it’s still online with us. Are there any lights lit up on the modem?”

    Caller: “Yeah, there’s a bunch and two of them are flashing.”

    Me: “Okay, well, the modem doesn’t have any batteries in there so it’s still getting power from somewhere. Can you please pull that skinny black cord right out of the back of the modem? It’ll pull right out.”

    Caller: “Yeah, it’s unplugged.”

    Me: “You pulled that skinny black cord out?”

    Caller: “Yeah, yeah, it’s unplugged.”

    Me: “And what are the lights doing?”

    Caller: “They’re the same. Still two flashing.”

    Me: “And you pulled out that cord, did you?”

    Caller: “Yeah, it’s unplugged!”

    Me: “That doesn’t seem possible for it to be getting electricity when it’s not plugged in.”

    (I can see perfectly well it’s still online and know he hasn’t unplugged it, but it’s not a type I can reboot from my end.)

    Caller: “Yeah, I told you. My Internet doesn’t work! Now can you please send me a tech?”

    Me: “Well, something certainly does seem to be wrong. The next appointment I have is in… three days.”

    Caller: “That’s fine. Thanks.”

    (I go ahead and book the tech, who will come out and get it online by unplugging it for a few seconds. For that, the caller has to wait for three days, when he could have just done what I told him to and been online again immediately!)

    Comic: To Be, Or Not To Jolibee

    , , | Quezon City | At The Checkout, Comics, Extra Stupid, Food & Drink

    not always right jollibee

    Read the full story.

    Needs A Room For Improvement

    | Laughlin, NV, USA | Extra Stupid, Hotels & Lodging, Wild & Unruly

    (I work in a hotel/casino on graveyard and I am all alone on a busy night. One guest at the end of the line is obviously very upset as she has to wait for about 15 minutes. Another guest, one of our VIPs I’d checked in earlier, walks up and the guest tells her she is been waiting for over an hour and it takes me 30+ minutes to check in one person. The VIP guest defends me, further aggravating the guest.)

    Me: “Hi. Sorry for the wait. What can I do for you?”

    Guest: “It’s about d*** time! I’ve been waiting over an hour and all I need is a f****** room key!”

    Me: “I’m sorry, ma’am. As you can see, I’m all alone tonight—”

    Guest: “I don’t care if you’re alone! You should have more people here, then! It’s not my fault if you’re understaffed! I just want a f****** key!”

    Me: “Once again, I’m sorry for the wait. Now what is your room number so I can make you a new key?”

    Guest: “I don’t know! 17-something-something.”

    Me: “Do you have your ID?”

    Guest: “You’ve gotta be f****** kidding me!” *flashes her ID from her wallet* “What’s taking so long?! All I need is a f****** key!”

    Me: “Ma’am, I’m having a hard time finding you in the system. Is there some other name it could be under?”

    Guest: “What? NO! It would be under my name!”

    Me: “Are you sure you’re in the right hotel?”

    Guest: *obviously unsure of herself* “Yeah. Well, I’m pretty sure…”

    Me: “Are you sure you’re not at [Hotel Next Door]?”

    (The guest stomps off without a word, embarrassed.)

    VIP Guest: “She made all that fuss and wasn’t even in the right hotel? She should probably stop drinking.”

    Making Them Sleep With The Fishes

    | AB, Canada | Extra Stupid, Pets & Animals

    Me: *answering phone* “Hi. Welcome to [Pet Store], where pets are family. How may I help you today?”

    Caller: “Hello, I’m looking to return a fish that I bought yesterday. He is dead now.”

    (She seems a little slow, and mumbles at the same time, so I just assume that she is embarrassed by the fact that the fish died so quickly.)

    Me: “Of course we can. Just as long as you bring in the receipt, and the body of the fish, we can exchange it. No problem.”

    Caller: “Oh. Okay. That’s good.”

    Me: “Was that everything today?”

    Caller: “I was wondering if it was my fault.”

    Me: “Sorry? Do you mean if it was your fault if the fish died? I am sure that it wasn’t your fault. These things happen.”

    Caller: “Well, was it my fault when I hit him on the head with a spoon?”

    Me: “Excuse me? Why would you do that?”

    Caller: “Well, he wasn’t going to sleep so I hit him on a head with a spoon. So he would sleep.”

    Me: “That’s… not how it works.”

    Caller: “Oh. Well. I’ll come for my other fish now.” *click*

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