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  • Had It Up To Their Neck With Bad Customers
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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Deference To The Difference

    , | Plano, TX, USA | At The Checkout, Extra Stupid, Food & Drink

    (I am working drive thru.)

    Customer: “I want orange chicken and fried rice.”

    Me: “Okay, no problem. Would you like that as a one side/one entree bowl, or as a one side/two entree plate with double orange chicken?”

    Customer: “What’s the difference?”

    Me: “The bowl is $6.05 and the plate is $7.13.”

    Customer: “No, not the price! What is the difference?”

    Me: “Well, one has a single side and a single entree and it comes in a bowl, and the other has a single side and two entrees and it comes on a plate.”

    Customer: “But, what’s the difference?”

    This Is Why We’re In A Recession, Part 25

    , | USA | Extra Stupid, Money

    Me: “Thank you for calling the credit card department; my name is [Name]. How can I help you today?”

    Customer: “Yes, I wanted to see when will I receive my new credit card.”

    Me: “It will be my pleasure to assist you; can I have your social to see the application?”

    (The customer provides her social, and after checking I see there are no credit cards in process of being offered to her. Still, I check the social in our database to see if she already has an account with us and didn’t receive the card. The account is there for a $300 dollar card, all maxed out.)

    Me: “Ms. [Name], I do see that you already have an account with us. When did you apply for a second card?”

    Customer: “I didn’t apply, but I already used all the money from the first card! I was wondering when you would give me another!”

    Related:
    This Is Why We’re In A Recession, Part 24
    This Is Why We’re In A Recession, Part 23
    This Is Why We’re In A Recession, Part 22
    This Is Why We’re In A Recession, Part 21
    This Is Why We’re In A Recession, Part 20
    This Is Why We’re In A Recession, Part 19
    This Is Why We’re In A Recession, Part 18
    This Is Why We’re In A Recession, Part 17
    This Is Why We’re In A Recession, Part 16
    This Is Why We’re In A Recession, Part 15
    This Is Why We’re In A Recession, Part 14
    This Is Why We’re In A Recession, Part 13
    This Is Why We’re In A Recession, Part 12

    H2-D’oh!

    | NE, USA | Extra Stupid, Home Improvement

    Me: “[Lawn Care], how can I help you?”

    Caller: “Yes, you seeded my backyard for me this spring.”

    Me: “Yes, is everything okay?”

    Caller: “Well, it isn’t coming up very well. Some of it is, but not very much.”

    Me: “I see, and how often are you watering?”

    Caller: “Excuse me?”

    Me: “How often are you watering your lawn?”

    Caller: “Oh, I’m not. Should I be? Will that help?”

    Stuck In A Vicious Triangle

    | Dusseldorf, Germany | Bizarre, Extra Stupid, Technology, Themed Giveaway

    (I work as IT support for a law firm. Usually I am very understanding when someone asks me a question with an obvious answer, since most lawyers don’t know PCs very well.)

    Lawyer: “HELP! My PC is going crazy! Triangles EVERYWHERE!”

    Me: “Triangles? What kind of triangles? Do you mean error messages with a warning sign?”

    Lawyer: “No, triangles! And a lot of them! I can’t finish my email. Please help me!”

    Me: “One moment please, I will connect to your PC to see what’s going on.”

    (I start the software and connect to his PC, and see Outlook doing ‘^^^^^^^^^^^^^^^^^^^^^^^^^^^’ without pause.)

    Me: “Mr. [Name], is it possible that something is lying on the keyboard?”

    Lawyer: *silence*

    Me: “Maybe on the upper left corner?”

    (At this moment, the ‘triangles’ stop.)

    Lawyer: “I guess it wasn’t a good idea to place the book on the keyboard. Please wait a second.”

    (He deletes the symbols and tries to write a normal sentence. Without the book pressing a different button, it obviously works.)

    Lawyer: “I think I could have figured that out myself. Usually I’m very good with the computer. Thank you. Bye.”

    (The lawyer hangs up and my coworker turns to me.)

    Coworker: “Hey, Mr. [Name] again? How many times did he call us this week?”

    Me: “I had him eight times on the line. I don’t know about the others.”

    Floored By The Lack Of Logic

    | Sydney, NSW, Australia | Extra Stupid, Hotels & Lodging

    (I work at a hotel as an event coordinator. The building was not originally a hotel, and a top level had been added on that has an open-air pool and a gym. Due to this, the lifts do not go to it, and everyone has to use stairs placed next to the lift instead. A guest approaches me as I am walking to the foyer.)

    Guest: “I would like to make a complaint.”

    Me: “Sure, what can I help you with?”

    Guest: “I was on the top floor using the gym, and when I was done I found that there was no way to leave the floor. I looked everywhere, and could only find the emergency exit, and all floors were locked from the other side! So I had to go out the back alley and walk back around to the front entrance, and I would just like to voice how RIDICULOUS it is to have no way out of that level.”

    Me: “Okay, I will pass that on to my manager, but I have to ask: how did you get on the floor in the first place if there is no way in or out?”

    Guest: “Oh, um… well…”


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