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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Cause For Pregnant Pause, Part 5

    | USA | At The Checkout, Extra Stupid, Health & Body

    (I’m a pharmacist, and one day at work, a young woman comes up to the counter to pick up a script. I notice she is wearing one of those insertable birth control rings around her wrist.)

    Me: “Ma’am, you know that’s not how those work, right?”

    Customer: “Huh?”

    Me: “Your birth control ring. Those are meant to be worn… you know… internally.”

    Customer: “Oh, shoot, really? I… I didn’t know that. Excuse me.”

    (She walks away and returns with a pregnancy test, clearly worried and very embarrassed.)

    Customer: “I guess I’ll be needing this, too.”

    Related:
    Cause For Pregnant Pause, Part 4
    Cause For Pregnant Pause, Part 3
    Cause For Pregnant Pause, Part 2
    Cause For Pregnant Pause

    Not Part Of The 99 Per Cent

    | Glendale, AZ, USA | At The Checkout, Extra Stupid, Math & Science, Money

    (I’m currently working the front checkout and a man walks up to purchase his items, I scan all the items and bag them.)

    Me: “That will be $19.86.”

    Customer: “That’s way too much. You must have scanned it wrong.”

    Me: “No, everything is there.”

    (I then show him the screen so he can see.)

    Customer: “That can’t be right. If that is $5.00, and that is $3.00—”

    Me: “But it isn’t. They are $5.99 and $3.99—”

    Customer: “Hold on! Let me show you.”

    (The customer gets a pen and paper from my checkout and starts adding it up.)

    Customer: “See, $5.00 plus $3.00 plus $7.00 equals $15.00. It’s showing up wrong.”

    Me: “But it is $5.99, $3.99 and $7.99. It makes a difference.”

    (By now, several other customers are waiting, so I pull out a calculator to show him.)

    Me: “$5.99 plus $3.99 plus $7.99 plus sales tax comes out to $19.86.”

    Customer: “Well, you NEVER mentioned SALES TAX!”

    (The customer pays for the items and leaves. I begin helping the next customer in line.)

    Next Customer: “Well, that was dumb.”

    The Internot

    | Online | Extra Stupid, Technology

    (I work for a internet retailer so all of our sales come via a website. We don’t operate any physical store locations.)

    Me: “Thanks for calling [store name]. How may I help you?”

    Caller: “I need to place an order.”

    (I take the caller’s order, and get to the part where I need her personal information.)

    Me: “…and may I have your email address, please?”

    Caller: “No.”

    Me: “Well, that’s how your receipt and shipping information will be given to you.”

    Caller: “I don’t like giving it out. I don’t understand why you need it. Why can’t you just mail it to me?”

    Me: “The receipt and shipping information are emailed to you through our store’s sales system. It’s something that happens automatically. We will not sell it or abuse it in any way.”

    Caller: “Well, that’s stupid! What if I don’t have an email address? What do you do for your customers who don’t have a computer?”

    Me: “Being an internet retailer, we haven’t had much of a problem with that.”

    Doesn’t Look After His Property

    | Houston, TX, USA | Extra Stupid, Technology

    (I take tech support calls for computer-aided design software. I get a call from a customer who is having issues remembering a certain command prompt for his software.)

    Me: “Good morning, this is [Company Name]. My name is [My Name]; how can I help you?”

    Customer: “Yeah, I’m having trouble remembering one of my tool commands.”

    Me: “Okay, sir, do you know what the command does? Maybe I can help you figure out which command you’re looking for.”

    Customer: “Yeah! I can click on a line or shape and it’ll give me the properties of that thing. What’s that command called? It’s like ‘help’ or ‘information’ or something like that.”

    Me: “The ‘properties’ command, sir.”

    Customer: “Yeah! The one that gives me the properties of something! I want that. What’s it called?”

    Me: “Sir, it’s called ‘properties.’”

    Customer: “Yeah, the one that gives me the properties! It’s called ‘help,’ I think.”

    Me: “Sir, to find the properties of an item in your model, you will use the ‘properties’ command.”

    (I tell him how to start the command. Afterwards, there’s a long pause on the other end of the line, when suddenly the customer shouts.)

    Customer: “OH! It’s called ‘properties!’ Got it! Thanks, bye!”

    Screening Out The Stupids

    | Minneapolis, MN, USA | Extra Stupid, Transportation

    (Our car wash has an intercom in front so customers that have trouble can reach us inside the store. It’s a beautiful summer day, so the car wash doors are open.)

    Customer: *over the intercom* “Hello?”

    Me: “Yes, sir? How can I help you?”

    Customer: *unintelligible*

    Me: “I’m sorry?”

    Customer: *unintelligible*

    Coworker: “I’ll go out there.”

    Me: “Sorry, we’re not hearing you clearly in here. I’ll send someone out.”

    Customer: “Hello? HELLO?”

    Me: “Sir, someone will be right there.”

    Customer: “HELLO?”

    (The customer starts banging on the intercom. I see my coworker on the camera, and shut off the intercom. After a minute, the car drives in, and my coworker comes back.)

    Coworker: “Well, that guy wins the idiot of the year.”

    Me: “What happened?”

    Coworker: “He said the screen froze and he couldn’t go further.”

    Me: “Okay?”

    Coworker: “So I pointed out that the screen said ‘Please enter car wash.’”


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