November Theme Of The Month: Black Friday!

Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

Almost Got Physical

| Canada | Extra Stupid, Technology

(I am calling with a complaint that one of my games won’t launch.)

Me: “Hi there, I’d like to register a complaint.”

Call Center: “Of course, sir. Sorry to hear that; how may I help you?”

Me: “Yeah, it seems your service has a bug up its a** and is trying to make me buy a game TWICE!”

Call Center: “Okay, sir, I understand. Can I get your account name and number?”

(We go through the check in questions and she starts looking through my account and transactions in the marketplace.)

Call Center:“Sir, I am seeing achievements on your gamer-tag but in accounts I see no online purchase for this game. Are you certain you bought the game online?”

Me: “OF COURSE I AM! I buy all of my games digital now. What’s the point in this extra hard drive if I have to…”

(At this point I open my drawer and see the game in question’s physical copy lying right there. The realization that I just sat through nearly an hour of robots and wait times to complain that my console wouldn’t play a game without the disc in it slowly sets in.)

Me:“…Um, It would seem as though I actually did buy the disc for this one… I’m going to go ahead and find a very tall building to jump off of.”

Call Center: *chuckling* “Please don’t do that, sir, but do have a good day!”

In Defiance Of The Alliance

| UK | Crazy Requests, Extra Stupid, Food & Drink

(A customer calls me over to his table.)

Customer: “Do you use [popular American Brand] coffee?”

Me: “No, sir, we use [Local Brand].”

Customer: “But this is false advertising! You’re using [American Brand’s] logo! I only came here because I wanted [American Brand] coffee!”

Me: “Please show me where you read this.”

Customer: *still ranting, points at a logo on the menu*

Me: “That’s the Rainforest Alliance logo. It just means that our brand is part of the Rainforest Alliance.”

Customer: “Well… you shouldn’t be allowed to use the same picture.”

Stick It To The Calculation

, | Cleveland, OH, USA | Extra Stupid, Technology

(A customer calls into the store about a printing calculator he recently purchased. The calculator is AC adapter powered.)

Me: “Hello. How can I help you?”

Customer: “I just bought a calculator and the numbers won’t clear off the screen.”

Me: “Okay, why don’t you reset it using the reset button on the bottom of the calculator.”

Customer: “Okay, I reset it but the numbers are still on the display. Should I unplug the power?”

Me: “Go ahead and unplug the power and try resetting it again.”

Customer: “The numbers are still on the screen, that’s not working.”

Me: “Sir, what numbers are listed on the screen?”

Customer: “One through nine.”

Me: “…Sir, is it a sticker?”

Customer: “…Oh.”

Not In Pole Position

| Salem, OR, USA | Crazy Requests, Extra Stupid

(I work in the ‘sporting goods’ department when a customer approaches me with a fishing pole. He proceeds to hand me the pole and says:)

Customer: “This pole is broken!”

(I look at it and can find no defects, so I ask the customer what is wrong with it.)

Customer: “The eyes on the top part of the pole do not line up with the bottom half.”

(I took the pole and straightened out the top so that all of the eyes were in line and handed it back to him. Needless to say, he was extremely embarrassed…)

Wish They Would Just BOGOF

| Canton, GA, USA | At The Checkout, Crazy Requests, Extra Stupid

(I work in a retail store that almost always has some kind of sale for frames. This particular week we have a ‘Buy One, Get One Free’ deal.)

Me: “Did you find everything all right?”

Customer: *places frame on the counter* “I think this is 50% off.”

(Wanting to double-check just in case there is another deal besides the BOGO, I ask over the headset. A coworker responds saying the only deal we have is the BOGO one.)

Me: “This isn’t 50% off, but it is part of our ‘Buy One, Get One Free’ deal. If you buy two of the same frame, you’ll get one of those for free.”

Customer: “I don’t think that’s what the sign said. But I’ll just go ahead and pay for this one.”

(I finish the transaction, hand her the receipt and she walks back to the frame section. She comes back with the sign that was hanging up back there.)

Customer: “This sign says ‘Buy One, Get One Free.'”

Me: “Right.”

Customer: “Why did you tell me it was ‘Buy One Get One 50% Off?'”

Me: “I didn’t. I said it was Buy One, Get One Free.”

Customer: *brought up another of the same frame* “Well, I want this one for free.”

Me: “Okay, well, I’ll have to treat your first frame purchase as a return, and then ring both of the frames up in a new transaction for you to get the deal.”

(As we were walking to the register, she was mumbling under her breath about how I told her the wrong deal and how ridiculous it was that she just can’t walk out with the second frame. I finished the return and the new transaction, told her to “Have a good day,” and she snatched the receipt and walked out without a word.)