Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

This Is Why We’re In A Recession, Part 35

| USA | At The Checkout, Extra Stupid, Money

(As an employee at the store I work at, it is part of my job to ask our customers if they’d like to apply for a store credit card. A customer in her twenties comes through my line.)

Me: “Would you like to save [percent] by applying for a [Store] charge card?”

Customer: “Sure!”

(The applications go through our computer and the customer is immediately approved and a paper prints out with the credit limit and card number.)

Me: “Okay, it looks like you were approved today! You should get your [Store] card in the mail within the next two weeks. If you would like to put your purchase on your card today, it would save you another [percent]. Would you like to put it on the card? You can even pay it off in the store after we’re done.”

Customer: “Sure.”

(We put the purchase on the card and everything goes smoothly until the end.)

Me: “Okay, and would you like to pay your card off today or would you like to wait until you get your statement in the mail?”

Customer: “What? I have to pay for it twice?”

Me: “No, you haven’t actually paid for it yet. You put it on the store charge card.”

Customer: “Yeah, so why do I have to pay for it again?”

Me: “The store charge card is just like any other credit card. It has to be paid for after you use it.”

Customer: “What’s a credit card?”

Related:
This Is Why We’re In A Recession, Part 34
This Is Why We’re In A Recession, Part 33
This Is Why We’re In A Recession, Part 32

Your Solution Is The Bomb

| SC, USA | Extra Stupid, Technology

Coworker: “Thank you for calling technical support, how can I help you?”

Customer: “I think my tablet is about to explode!”

Coworker: “Ma’am, did you just say explode?”

Customer: “Yes! I think there’s a bomb in it! I was watching a video, and all of a sudden the video stopped and it started making this awful noise! It was a bomb, I’m sure of it! I threw it out in the front yard and I’ve already called the police to send the bomb squad!”

Coworker: *unable to hide the fact that he’s now laughing* “You… you called the bomb squad?!”

Customer: “Yes! I wasn’t sure if I should throw it outside or into the toilet!”

Coworker: “No! You don’t want to throw it into the toilet! Is the tablet still in the yard?”

Customer: “Of course! The bomb squad hasn’t come yet!”

Coworker: “Can you go outside and grab the tablet for me? I promise it won’t blow up. It’s just frozen. We can fix it.”

Customer: “I don’t know… Okay, I guess. If you’re sure.”

(There is the sound of a frozen tablet glitching on a video gets loud as she goes outside.)

Customer: “See! You can hear it! It’s going to explode!”

Coworker: *struggling not to laugh directly at the customer* “No, ma’am, I assure you it’s not. Go ahead and pick it up and press the power button for me, then hold it down.”

Customer:  “It turned off! The screen is off! It’s going to blow!”

Coworker: “No, ma’am, we just turned it off. Go ahead and turn it back on for me again?”

Customer: “Oh… now it’s working. Thanks!” *click*

Not Very Closed Minded, Part 5

| England, UK | Crazy Requests, Extra Stupid

(I work on Sundays; in the UK, the law states our shop can only be open for six hours. We close at half past four, but the staff stay until 5 pm. It’s quarter to 5, and I notice a woman in our car park, looking at the items we have outside. She looks at the door, and I think she’s seen the sign that says our opening times, so don’t shoo her away until I notice her picking some items up, and moves towards the door, only to find it locked. She rattles the door.)

Me: “We’re closed, sorry!”

Customer: “What?”

Me: “We close at half past four!”

Customer: “What?”

Me & Manager: “We’re closed!”

Customer: *shouting to her little boy* “[Name]! Get here. They’re closed!”

(Thinking that’s the end of it, we go back to what we were doing. Suddenly she bangs on the door.)

Customer: “…does this mean I can’t buy anything?”

Related:
Not Very Closed Minded, Part 4
Not Very Closed Minded, Part 3

Comic: The Only Thing She Skipped Was Kwanzaa

| New York, NY, USA | At The Checkout, Comics, Extra Stupid, Holidays, Religion

Cancelling Out The Stupid

| Online | Crazy Requests, Extra Stupid, Technology

(We are running a promotion with a discount code, so we always get a lot of calls when this occurs from people who are having difficulty redeeming the coupon.)

Me: “Thanks for calling [Business]. This is [My Name] speaking. How can I assist you?”

Customer: “You know, you guys, you send these discounts, and they just never work, and I, you know, I want to cancel my order.”

Me: “Sorry you’re having some difficulty with that. Would you like me to see if I can help you place the order?”

Customer: “No, I just want to cancel it. I’m tired of hearing from all of these places that it’s ‘user error.’”

Me: “I understand. What was your order number?”

Customer: “My what?”

Me: “Your order number. I’d be happy to cancel it for you so you aren’t charged at all, since you couldn’t use the discount code.”

Customer: “I don’t have an order number.”

Me: “I can look it up by your last name, then.”

(I can’t find an order from that last name. I try asking more and more obvious questions, like ‘are you sure you placed an order on this website?’ since literally hundreds of customers have used the code with no difficulty.)

Customer: “I just got fed up because I couldn’t find a place to put the code, and then it wouldn’t accept it, so I just closed the window.”

Me: “So you’re saying you never actually placed an order?”

Customer: “No, I just closed your crappy website.”

Me: “Sir… if you didn’t place an order, we don’t have anything to cancel.”

Customer: “Why won’t you let me cancel my order?”

Me: “If you haven’t placed an order, there’s nothing for us to cancel. You just… don’t place the order.”

Customer: “So you’re saying you won’t cancel my order?”

Me: “No, I’m saying that there’s no order to cancel.” *I’m reaching here* “Say you were in line at a sub shop, and then you decided you wanted McDonald’s instead. You don’t have to go to the register at the sub shop to tell them you’re leaving if they didn’t make a sandwich for you, right?”

Customer: “I don’t want a d*** sandwich. I just want to cancel my order!”

(I pause.)

Me: “Okay, your order has been cancelled.”

(Click.)

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