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  • October Theme Of The Month: Halloween!

    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    A Whopper Of A Mistake

    , | Frankfort, KY, USA | Extra Stupid, Food & Drink

    (I work at a popular fast food chain which just so happens to be placed right next to a fairly popular burger place. Today I am working drive-thru for the first time when this happens.)

    Me: “All right, take your time and order when you’re ready.”

    Customer: “Okay, I’ll take a Whopper with no pickles.”

    Me: “Um, we don’t have that.”

    Customer: “That’s okay; I’ll just have a burger then.”

    Me: “We don’t sell those either.”

    Customer: “Then what do you have?”

    Me: “We sell roast beef.”

    (By this time the customer has realized something is amiss.)

    Customer: “Where am I?”

    Me: “You’re at [Store].”

    Customer: “Oh, my god, I’m in the wrong place.”

    (With that she takes off and I give her a friendly wave as she passes by. Needless to say everyone in the store is laughing as my manager comes to the front.)

    Manager: “What happened?”

    Me: “Customer was wanting [Burger Place] and came here by mistake.”

    Manager: “That happens a lot. My favorite is when they come inside and still try to order from the wrong menu.”

    Has Been LED Astray

    | NE, USA | Extra Stupid, Money, Technology

    (I’m one of the managers at a video game store where we also buy other electronics, including TVs. We typically don’t pay a lot for LCD TVs because people bring them in all the time, and we have TONS in overstock due to this. I had just gotten a customer’s total figured out for their LCD TV…)

    Me: “All right, you’re looking at [total] for your TV.”

    Customer: “WHAT? I paid $150 for this TV. Why am I only gettin’ that much?”

    Me: “Honestly, bud, people bring in LCD and LED TVs here so often that we have a lot of TVs that have just been collecting dust in our warehouse for months. Because of that, we haven’t been able to pay as much for TVs as we used to.”

    Customer: “Well, my buddy’s got a plasma at home that he’s thinking about sellin’. How much you guys pay for that?”

    Me: “Plasmas are a completely different story. We don’t see many of those, and they still have a lot of value on the market, so we’re able to pay way more for those.”

    Customer: “Yeah, that makes sense, since you gotta refill ’em every year.”

    Me: “Refill… What?”

    Customer: “Yeah, my buddy was sayin’ that he had to have someone come out and refill the plasma in his TV a couple weeks ago. He said you gotta do that like once a year or they go bad.”

    (I was so dumbstruck at this point that I couldn’t even begin to explain to him how wrong he was. He seriously believed this is how plasmas worked, too.)

    Logged Too Many Logins

    | England, UK | Extra Stupid, Technology

    (This happens far too regularly.)

    Me: “Hello, [Company]. How may I help?”

    Customer: “Hello I would like to know how to [generic query].”

    Me: “Okay, from [screen], open [other screen], and select [option].”

    Customer: “Oh, hang on. Let me get to a computer and log in.”

    Parked Her American Dream

    | Baltimore, MD, USA | Extra Stupid, Geography

    (I work at a large department store that gets quite busy in the afternoon, and parking can be competitive. A woman is angry that another customer beat her to the spot she wanted, and becomes so upset that security goes out to see what is the matter.)

    Customer: “This is horrible! I would expect this to happen in some uncivilized country, like Mexico, or Florida, but not here in AMERICA!”

    This Is Why We’re In A Recession, Part 37

    | England, UK | Extra Stupid, Money

    Customer: “Hello. I’ve got an email from you saying you’ve not been able to take my direct debit this month. Why’s that?”

    (I take the customers policy number, confirm his details, and investigate his payments. Nothing’s changed at our end to account for it, so I ask…)

    Me: “Did you have [amount] in your account for the payment?”

    Customer: “Yeah.”

    Me: “And you haven’t told your bank to cancel the direct debit?”

    Customer: “No.”

    Me: “No changes, at all, to your bank or finances? Nothing you can think of that may have caused this change?”

    Customer: “Well, I closed my bank account recently…”

    This Is Why We’re In A Recession, Part 36
    This Is Why We’re In A Recession, Part 35
    This Is Why We’re In A Recession, Part 34

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