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    Category: Extra Stupid

    This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

    Not Reassuring To Those Doing Insuring

    | OH, USA | Extra Stupid, Money

    (I work for an insurance company. Sometimes we issue customers a card with funds for things like hotel and food. While our call center is there 24 hours, we have limited access, particularly to information relating to payments and funds. As these things are rarely ever an emergency we’re asked to transfer the calls to the claims associate, who is typically out on Saturday.)

    Customer: “I got a credit card from your company that I can’t access. And I can’t reach the adjuster.”

    Me: “Okay. It’s Saturday today and I don’t think anyone is in.”

    Customer: “You guys should have a phone number somewhere where I can call and get the pin number. Or have it on file or something.”

    Me: “I’m afraid we don’t. Was there not a letter with that card that had that information?”

    Customer: “Yeah, but I threw it away!”

    Mayo-Phased

    , | Fort Collins, CO, USA | At The Checkout, Extra Stupid, Food & Drink

    (Two girls order a foot-long and split it. One of them wants mayonnaise and the other one doesn’t.)

    Coworker: “Do you want me to wrap this as two six inches?”

    Girl #1: “No, thanks.”

    (They take the sub and leave. About four minutes later, they walk up with a bite taken out of one half.)

    Girl #1: “You didn’t put mayonnaise on my half.”

    Girl #2: “You put mayonnaise on my half.”

    Me: “Did you try swapping them?”

    (The girls blink, look at themselves, and then at me.)

    Girl #2: “Oh, my God. I’m an IDIOT!”

    Girl #1: “I’m SOOO sorry for this!”

    (They walk away laughing.)

    Incheon Further Away From The Answer, Part 5

    | AB, Canada | Extra Stupid, Hotels & Lodging, Language & Words

    Me: “Can I help you?”

    Customer: “Yes I would like to check in please.”

    Me: “Of course, ma’am. A single room is $89.00 plus tax.”

    Customer: “Oh, okay. I’ll take it.”

    Me: *using the computer to put her information in*

    Customer: “So, are you Japanese?”

    Me: “No, I am Korean.”

    Customer: “Chinese?”

    Me: “Korean.”

    Customer: “That’s like Chinese, right?”

    Me: “No, ma’am.”

    Customer: “It’s like Japanese, then?”

    Me: “No, it’s Korean.”

    Customer: “Oh, okay. So what language do you speak? Chinese?”

    Me: “Korean.”

    Customer: “Japanese?”

    Me: “Korean…”

    Customer: “That’s like Chinese?”

    Me: “No. Korean.”

    Customer: “Like Japanese?”

    Me: “No, it’s like Korean. It’s different from Japanese and Chinese.”

    Customer: “Oh, Korean… I see! Don’t you learn something everyday?”

    Related:
    Incheon Further Away From The Answer, Part 4
    Incheon Further Away From The Answer, Part 3
    Incheon Further Away From The Answer, Part 2

    Rust Or Bust

    | IL, USA | Crazy Requests, Extra Stupid, Transportation

    (I work in a car dealership on the service drive. A customer pulls her car onto the drive, gets out, and walks up to my desk. I can see from the scowl on her face she is clearly angry.)

    Customer: “I JUST bought this new car last week and it is already rusting! I demand you give me a new car!”

    Me: “Okay, can you show me where the rust is?”

    (We walk to her car.)

    Customer: “See, right there on the door! THAT IS RUST!”

    Me: “Ma’am, that is just a little mud. Let me get a clean towel and I’ll get that right off for you.”

    Customer: “No, you are lying! You’re just going to paint it over! I know rust when I see it! I’m not stupid!”

    Me: “Ma’am, I assure you it is not rust, and I will not put paint on it.”

    Customer: “Don’t you touch it! I demand to see the manager!”

    Me: “Sure. I’ll be right back.”

    (I come back with my manager after I explained the situation to him.)

    Customer: “See that… THAT RIGHT THERE! THAT’S RUST! I DEMAND YOU GIVE ME A NEW CAR! IT’S ONLY A WEEK OLD!”

    (My manager grabs a rag and puts it in his back pocket before walking out to speak to the customer. Without saying a word, he takes the rag out, leans down and wipes the mud off before the customer can say anything. The customer immediately gets down on her hands and knees to examine where the mud had been.)

    Manager: “There you go, ma’am. It was just a little spot of mud.”

    (The customer snatches the rag out of my manager’s hand.)

    Customer: “Let me see that! You just put paint over it!”

    (The customer examines the obviously clean and paint-free rag, then tosses it on the floor.)

    Customer: “You people need to make sure a car is clean before you deliver it to a customer! I am letting you people know you won’t get away with anything!”

    (The customer comes in regularly, and has complained similarly about MANY things on her car since, demanding a new car every time.)   

    Wishes He Could Back Up The Conversation

    , | Denver, CO, USA | Extra Stupid, Technology

    (I work in our airline’s IT dept. One of our guys is finishing his shift and passes a task on to me to delete a user’s Windows profile when the user is not busy. I noticed this user has an assigned network drive with a shortcut to it on his desktop so I figure he knows how to use it.)

    Me: “So, I’m gonna remove your profile from the registry and then delete your profile folder. This will delete everything you have. Do you have all of your important documents backed up?”

    User: “Yeah, it’s all good. Go ahead and delete it.”

    Me: “Okay.”

    (I delete his profile’s registry entry and then go to delete his folder. I notice he has about 3GB of data as it builds its list to delete.)

    Me: “It seems you have three gigs of data in your profile. Just want to make sure everything that you need is backed up, because it will all be gone.”

    User: “Yeah. It’s good, man. Do what you gotta do.”

    Me: “Okay.”

    (I let the delete finish and then restart the computer.)

    User: “So, the files that were on my desktop, where do I go to get those back?”

    Me: “The files on your desktop? You told me you backed everything up, so they have been deleted.”

    User: “I’m not very savvy with computers. I don’t know what ‘backup’ means.”

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